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$179.99

Customer reviews

Rating 4.1 out of 5 stars with 2726 reviews

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  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

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79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 2,726 reviews
  • Rated 5 out of 5 stars

    Security

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera . Gives a clear picture and video can be saved .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Disappointed only one of my two cameras still work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are OK, but after a year, one of my cameras is now static he looking randomly when it feels like it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great video

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been amazing, have them set up on my Google home account and it’s nice to be able to see such clear video.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy from Best Buy!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Great video quality. Long battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cameras!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras have great video quality and easy to install/setup with your Google account. Access via phone anywhere anytime. You can extend the record hours with a subscription but you can do without it too. Charge last pretty long depending on weather conditions. Great purchase, might get one more!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the better cameras on the market, easy setup, only downside to me is the google home app

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    As expected, but not amazed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m an existing Nest user with an Outdoor IQ camera and a Hello. The new camera works well with even better quality than the IQ, but honestly I expected slightly better video quality even when set in max than I get. Sometimes it seems a little pixelated. Google also has work to do on their app for the camera. It has some bugs with video playback and usability, but I’m hopeful that they’ll clean that up with time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy camera user

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using multiple cameras and working good. Had one that didn’t work. Best Buy replaced it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great if you do t need 24/7 surveillance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video quality is good, sound quality is good biggest issue is that you. can’t get 24/7 surveillance with these even if you run cords to keep them plugged in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and very easy to install. I purchased 3 cameras 4 years ago and decided to purchase 2 more. There are lots of options in the market place but Nest Cam is the best in my opinion. Would recommend to anyone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good hardware, don’t love some of the changes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a long time user of this line of products, I was both impressed and disappointed with my purchase. I think they’ve made some significant improvements in the hardware, including the battery, ease of set up and overall durability. Unfortunately, Google’s newer generation of products is incompatible with the old nest app and requires the use of their newer home app instead. And migrating the old cameras to the new app, they lose some functionality. So you’re either left with inferior software, or using two apps if you want to maximize the utility of a system incorporating both older and newer generations of these cameras. If you are only purchasing the latest hardware, you probably won’t regret it, but for people that have the older cameras and want to incorporate one of these, be aware.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for sharing your thoughts on the Nest Battery, Phoenicianguy. We understand that there may be a learning curve with the transition from the Nest app to the Google Home app, but we are here to help make that transition as smooth as possible. With the Google Home app you’re able to connect with a wide variety of speakers, cameras, thermostats, lights, and a range of other products, all from one place.

      Check out this article to discover more features: https://support.google.com/googlenest/answer/9893532?hl=en

      If you need an extra hand, don't hesitate to reach out to us here: https://support.google.com/googlenest/gethelp madebygoogle

  • Rated 5 out of 5 stars

    Security cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very good cameras for home or work.They are of quality when it comes to your safety.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera has been nothing but trouble when I finally got it to connect the picture would go black then the color was going green until I played with it the battery life is terrible and our internet went down and when it came back it won’t reconnect don’t buy this

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, Ericb. We’re sorry you’re running into issues with your Nest Cam (Battery) — we get how frustrating that can be. We’d like to investigate your concerns further and get your device working smoothly. When you get a chance, talk to us here: https://support.google.com/googlenest/gethelp madebygoogle

  • Rated 5 out of 5 stars

    Happiness

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these cameras clear day and night vision fast connection through WiFi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera. Was so easy to install. It has great quality videos day and night. The charge lasts a long time snd it is placed whrte there is quite a bit of traffic. Highly recommend purchasing the subscription so you can look back at events whenever you want

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok but hardwiring would reduce trouble

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice clear picture. Battery life could be improved. Otherwise hardwiring would be less a hassel.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, thanks for your feedback. We´re sorry to hear about the poor battery life and hardwiring option for Nest Cam (Battery).

      Nest camera battery life will depend on factors including activity, temperature, and camera settings that you select. Users can extend the battery life of their camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios for your Nest Cam (Battery):
      Busy: About 1.5 months battery life (about 20 - 25 recorded events per day)
      Typical: About 3 months battery life (about 9 - 12 recorded events per day)
      Quiet: About 7 months battery life (about 2 - 4 recorded events per day)

      If the battery life of your Nest Cam (Battery) doesn´t meet the recommended battery life above, then it´s important to check the frequency of events (per day) that you get on Nest Cam (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your device and understand what may be causing it. You may contact our support team for further assistance by visiting us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Cameras

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love these cameras and plan on buying 2 more for our backyard too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved to new house had to get another set. Love the way these work. Nice to be able to check on things if not at home.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Google Nest Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up getting the front porch ones wired and that was an extra cost to pay an electrician bc I live in an older house. Nice looking, But the battery life is not good.I think I’m going to sell and get a different camera system. I don’t like the fact that they are battery operated and The solar panels don’t really keep them charged in high traffic areas.

    No, I would not recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hi there, MashaundaC. Sorry to hear you haven’t the best battery life on the Nest Cam (Battery). The lifespan of the battery will depend on factors including activity, temperature, and selected camera settings. On average here’s how long the battery will last on a single charge:

      Busy - About 1 month battery life (about 25 - 30 recorded events per day)
      Typical - About 2.5 months battery life (about 13 - 16 recorded events per day)
      Quiet - About 6 months battery life (about 2 - 5 recorded events per day)

      Here’s a few tips to conserve battery:
      1. Optimize its video quality.
      2. Shorten the length of time for which events are recorded.
      3. Take longer to begin recording between events.

      We’re just a click away if you need support: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Can’t really use the Nest App for the newer Cams

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a little bit disappointed that I can no longer use my nest app to view the video feed on newer nest cams and forced to use google home app. I have a few older gen Nest cameras/doorbell camera so I have to use both google home app and nest app to view the video feeds. It’s very annoying to switch between apps instead of having it in one app and I don’t really like using the google home app to view the cameras.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi nate17, we really appreciate you for sharing your feedback with us about the Nest Cam (battery). We can imagine how having to use two different apps can be an inconvenience for you, and we’re aware that longtime Nest users enjoy having the option to view the Nest camera feeds from the Nest app. However, our priority is to create an integrated experience with other Nest and smart home devices. While the new Nest cameras and doorbells are exclusive to the Google Home app, users with previous versions of Nest cameras, like you, can view your camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams.

      We request for your patience as we’re working on a seamless solution to create a better user experience. Meanwhile, we suggest having the latest version of the Google Home app that may improve camera playback controls to make it easier to play, pause, and navigate between events from the camera history view for cameras set up in the Google Home app. And if you need help with any concerns about the performance and functionality of the camera, you're always welcome to let us know here: https://support.google.com/googlenest/gethelp Nest

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