The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 2,733 reviews
Pros mentioned:
Camera quality, Ease of use
Rated 5 out of 5 stars
Recommend if looking for indoor/outdoor camera!!!
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Quality is perfect with no complaints, easy set up & use!!!
Hi there, MichaelC. Thanks for sending in your review of your Nest Cam (battery). We're glad to hear that you're having a great experience with the device. We appreciate your feedback on the battery charge and would like to help find a better resolution with your concern. We recommend reaching out to our team of specialists by visiting our Google Help page here: https://support.google.com/googlenest/gethelp
Rated 4 out of 5 stars
Live feed drops after 7 seconds....
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm looking past the fact I like the Nest app better than Google Home for the cameras....but what is strange is that I cannot watch a live camera feed for more than 7 seconds before it goes to "camera unavailable". I then hit the "retry" button and watch for 7 more seconds...on and on. What is strange is that my wife has the same identical phone as me (OnePlus6T), and she does not have this issue! She can watch un-interrupted. Our wifi is very good. There must be a setting or app interfering on my phone....anyone else have this??
Hi Erica, thanks for sharing your feedback with us about the Nest Cam (battery). We’re sorry to hear about the strange behavior of your camera watching the live feed. There could be some phone settings that prevent you viewing the live camera feed, and we’d like to learn more about your concern. If you’re willing to work with us in finding a solution, feel free to contact us anytime here and we’ll do our best to help: https://support.google.com/googlenest/gethelp
Pros mentioned:
Camera quality
Rated 5 out of 5 stars
Plug and play camera
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've got four of these and like them a lot. Pretty good battery life, great video and audio quality, and good range to pick up WiFi even outside of my house. I only need to charge every couple of months. I did sign up for the Nest Aware service for 60ish a year, and it's totally worth it.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These cameras simply do not have the app integration you would expect compared to previous cameras. First, there is no web option to view camera feed nor can you stream to a wireless display such as a Chromecast. At first this could be excused as a coming feature but a year later it's starting to feel like another abandoned Google product. I run 6 of these plugged in with 24/7 history and all cameras still, consistently trigger 4-5 false "person" alerts a day. Unfortunately the camera stream does nothing to indicate where it thought it saw a person so you could potentially fix the issue. The biggest issue by far though is that after sending a push notification of activity, 90% of the time trying to launch the stream results in errors or "This video isn't available yet". It's almost like the triggering of an "event" causes the video buffer to stall out since dropping in on the cameras without a push notification always works. Again, after a year and no improvement is concerning. Overall I am growing tired of Google hardware and can't recommend these cameras.
Hi NickB, thanks for sharing your insights with us. We're sorry for any disappointment you may be having with some of the limited features on Nest Cam (Battery).
Although streaming to your TV using a Chromecast is still not supported, you may stream the video feed to a smart display device, like the Nest Hub or Nest Hub Max. To learn more about this feature, check out this help article: https://support.google.com/googlenest/answer/9137164
Motion detection for Nest Cam (Battery) can be affected by changes in the light level, and shadows moving across the frame like when a cloud moves in front of the sun. This also includes other movements within the camera's field of view like trees or bushes swaying. If you're not getting any alerts or notifications, we recommend trying out the steps below: 1. Change the Activity Zones on your camera. You can delete your existing Activity Zone and create a new one in any area within your camera's field of view. Just make sure that none of the zones you create overlap. 2. Change the angle of your camera and account for the lighting in the surrounding area. 3. Restart your Camera.
We also recommend checking your network for possible congestion. Congestion may affect the streaming capability for your Nest camera, and may cause delayed notifications as well. Disconnecting some of your connected devices can help free up some bandwidth space and enable you to test if you will get better cloud recording speeds. Once you verify congestion, contacting your Internet service provider to check your connection and upgrade your bandwidth is highly recommended.
We request for your patience as we work on developing the features that will enhance your experience with Nest Cam (Battery). In the meantime, you can always contact our support team for any other questions or support needs here: https://support.google.com/googlenest/gethelp
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Works great!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy installation! Added it to the system we already had set up!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome camera. I was really debating between Ring & Nest. I have some Ring cams on other property already. I like the Nest better and I'll tell you why. The facial recognition is killer,love that. The battery seems to last a lot longer, about a month between charges in a busy house & lastly, I think a better looking camera. Great cam,you won't be disappointed.
Hi there, RohitP. Thank you for sharing your feedback. We're thrilled to hear that you're enjoying the camera quality of your Nest Cam (wired).
With an active subscription of Nest Aware Plus, you can take advantage of up to 10 days of 24/7 continuous video recording with your device. This subscription unleashes the full potential of your Nest camera and offers excellent value for your money. It provides a unified payment solution for all your Google Nest cameras in your home, making managing your cameras easier.
Furthermore, Nest's advanced algorithm continuously works to send you more intelligent motion and sound alerts around the clock. These alerts are highly accurate and focused on the events that truly matter, keeping you well-informed and aware of what's happening in your surroundings. To explore more of the fantastic features that your Nest Cam (wired) can offer with Nest Aware, check out this link: https://support.google.com/googlenest/answer/9546397
You may reach out to our support team for any other questions or support needs you have with your Nest Cam (wired) by visiting us here: https://support.google.com/googlenest/gethelp
Cons mentioned:
Compatibility
Rated 4 out of 5 stars
Good camera, no nest app support
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Camera works as intended. Annoying that it's not compatible with the NEST app. That seems like it would have been easy to implement.
Hi Drew, thanks for taking the time to share your feedback. We apologize if you’re unable to add your Nest Cam (battery) in the Nest app.
The new Nest Cam (battery) is exclusive to the Home app because we wanted to create an integrated experience. Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Cams. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place.
We value your feedback as it will greatly help us in improving our products and services. If you have any questions or concerns, you can always reach out to our support team. We’d be more than happy to help here: https://support.google.com/googlenest/gethelp
Pros mentioned:
Camera quality, Ease of use
Rated 5 out of 5 stars
I love this product.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this surveillance cámaras, easy to connect, great image.
Hello there, DanteAns. Thank you for providing your feedback on the Nest Cam (Battery). We apologize for the inconvenience you've experienced with its battery drain issue. The battery life of the Nest Cam (Battery) can vary based on several factors, including activity levels, temperature, and camera settings. To maximize the battery life of your camera, we recommend adjusting certain settings. These include video quality, length of video clips, time between recorded events, and utilizing activity zones to monitor specific areas. By making these adjustments, you can optimize the battery performance of your Nest Cam (Battery). Here are some typical battery life scenarios for the Nest Cam (Battery): - Busy: Approximately 1.5 months of battery life (with around 20-25 recorded events per day) - Typical: Approximately 3 months of battery life (with about 9-12 recorded events per day) - Quiet: Approximately 7 months of battery life (with about 2-4 recorded events per day)
It's essential to check the frequency of events you're receiving per day with your Nest Cam (Battery). If the short battery life is not directly related to the frequency of events, we may need to take a closer look at your device and understand what could be causing the issue. For further assistance, please don't hesitate to contact our support team. You can reach them by visiting this link: https://support.google.com/googlenest/gethelp
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Wireless camera
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy integration, no need to run power. Added a solar panel for charging
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great camera for day and night views. I did get the cord to have it plugged in 24/7 due to higher traffic area. I also have one in my garage and I haven’t had to charge the camera battery yet.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was an open box item. Best Buy's assessment was "excellent" though. While the camera works, the QR code was missing and the adapter for charging the phone does not work. I wouldn't call the item "excellent."
Hi there, JosephC. While we’re sorry your experience wasn’t the best, we’re here to answer any questions or concerns you may have about the Nest Cam (Battery) — reach out to us anytime here: https://support.google.com/googlenest/gethelp?
Pros mentioned:
Camera quality
Rated 5 out of 5 stars
Awesome
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The battery life on these is amazing to say the least. Battery lasts longer than my ring doorbell by a long shot and quality is great