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Customer reviews

Rating 4.1 out of 5 stars with 2733 reviews

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  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 2,733 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Easy mounting and great video.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read lots of commentary about battery life. Battery life is fine… been using them for weeks and both batteries are still at 70% or better. Video quality and face recognition are excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not my first and definitely not my last one of the top 3 on the market

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Went up well and connected well to the internet.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. The cameras are very clear

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Security Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Google cameras and received the best customer service from Best Buy. I received all the information that I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price! The look of this beautiful camera impressive and worth the price.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    No color video at night, and "live view" is iffy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. I have 1GB Wi-Fi speed. I bought this camera a few days ago. I am very disappointed. It is problematic trying to get a live view once battery percentage drops below 70. Also, at night, the video feed is in BLACK AND WHITE, even though there is a bright porch light somefour feet away!!! (What is up with that?) I have a Ring Doorbell located three feeet away; it has no problem providing clear colr video. I am searching for a different camera, as I will probably retun this pathetic device.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi trosoft, thanks for posting your feedback about your experience with using the Nest Cam (battery). We’re sorry to learn it’s a disappointment for you, and this is not the kind of user experience we want you to have. We understand your decision to return, but if you’re willing to give us a chance to help, you may visit us anytime at the Google Nest Help page for assistance and guidance: https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    battery life to be improved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very convenient to install any place around your home, but the battery does not last long, i mean only few days, which is very inconvenient

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, ChrisJ. We appreciate that you like the functionality of the Nest Cam (battery). We hear your concern about its battery life.

      The battery life depends on several factors including activity frequency, temperature, and the camera settings you select. You can extend the battery life of your doorbell by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Check this link for tips on how to save the battery: https://support.google.com/googlenest/answer/10901611

      Meanwhile, if you think that the battery life is significantly lower than expected, we welcome you to contact us anytime so we can investigate and help improve your experience, here: https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    It works

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is eh, but nof bad. Used on our property up north because we had some people doin weird stuff

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Part of our Security system, super bright, clear picture and great sensitivity. Works awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Easy installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are excellent. But not much value in the "bundle", you would pay 1 penny less if you purchased 2 separately.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My 3rd Google camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neat little addition to my existing setup. Install and setup was easy. Quality is as expected.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    love the mount

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the magnetic mount. it made the install very easy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Buy !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the use of this device and it serves its purpose.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Firstly, let me say that this device has lots of pros. The ability to have a battery powered security camera which I can install anywhere is very nice. Some folks have complained about the video resolution but I personally find it adequate. HOWEVER, there are a few limitations that are infuriating. The fact that this is a Google NEST camera but doesn't allow you to use the NEST app is very annoying. Instead, you are forced to use Google's clunky and half-baked "home" app which is slow, buggy, and allows for limited customization. Secondly, there is a subscription fee if you want this camera to be useful at all, which I really wouldn't mind, except that it is shockingly overpriced.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello VermontAviationGuy, thank you for posting your review of your Nest Cam (battery) here. We're sorry to hear that your experience has been less than ideal when it comes to using the Google Home app for the device. Please know that our priority with this launch was to create an integrated experience with other Google Nest products and to make the Google Home app as the one place you can control all your Nest and other smart home devices with the Google Assistant. If you need further assistance or have additional questions about Nest Aware, we recommend that you reach out to our support specialists and let us help you in finding a better resolution. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality and performance are great. Bought these to upgrade surveillance and was a good choice thus far

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is excellent for the price its worth it

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Superb performance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I see you and everyone else that gets close to the driveway!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Cámara

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can see and hear everything so clear. Its notifications are so on point. It has not late response

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are a lot bigger than I thought, and pretty bulky, but will get the job done. The magnet on them is very sturdy.

    I would recommend this to a friend
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