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Customer reviews

Rating 4.1 out of 5 stars with 2733 reviews

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  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 2,733 reviews
  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deviw take it off once every 3 months to charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anytime anywhere

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As long as the camera has wifi and my phone has cell service or wifi i like that i can be anywhere and check on my house at any time and i like the push notifications if anything detected

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty good. Kinda a weird interface compared to other cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest cam

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good security camera for stores and home highly recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest Cam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, not so easy to set up. Would recommend professional assistance when setting up.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, thanks for sharing your experience. We’re glad to hear that you find Nest Cam (battery) great, and we do apologize if you had some challenges installing it. We value your feedback as it will greatly help us in improving our products and services. If you need further assistance, our support team is always here to help. Don’t hesitate to contact us anytime using this link: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nice camera !!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice ! The picture is very good !!! Love it !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest cam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my google cameras . I have 4 including the nest doorbell. Simple to set up and super easy to manage. Lots of analytics to play around with including adjusting camera zones and motion detection

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Camera is fine, the Google App is not

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is fine, the Google App is not. Nest App was far better and easier to use. IDK how Google can buy Nest yet not use the Nest App. Or at least copy it. I might end up returning these because I like the Nest App far much better and go with something else. Google, fix this. I mean, you are Google!!

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello F5TG, thank you for posting your review. We're sorry to hear that your experience with Nest Cam (battery) was less than ideal when it comes to using the Google Home app. Please know that our goal is to create an integrated experience and make the Google Home app as the one place you can control all your Google and Nest smart home devices. Your patience is appreciated as we improve further with incorporating your Nest products with the Google Home app. If you're willing to give it another go and need further assistance, please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    The Nest cameras are great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my Wyze cameras with these. The install was super easy, and the integration to the Nest hub and Google home app is amazing. Clear picture abd audio!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this camera for my backyard. It works incredibly well and a very good price.

    I would recommend this to a friend
  • Cons mentioned:
    App compatibility

    Rated 1 out of 5 stars

    Not an upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the old nest outdoor cams for 4 years and loved them. I was very excited for the new ones but there is very little new and a lot to dislike. The video is the same if not worse than the originals. Forcing us into the goole home app instead of the Nest app was the final straw. Returning these, canceling my nest aware plus subscription and going with another ecosystem sadly.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Ryan, thanks for being a long time Nest user, and for letting us know of your experience with the Nest Cam (Battery). We're sorry to learn that you came across these issues with video quality and functionality.

      The video quality can be adjusted in settings to balance high resolution video with longer battery life and lower bandwidth use. For optimal video quality at 1080p, an internet connection upload speed with at least 2 Mbps per camera is recommended (DSL may not qualify). Please check the steps below:
      - Open the Home app Google Home app.
      - Select your camera.
      - Tap Settings Video.
      - Under “Video quality,” tap High.

      Using a Google Home app provides you with a lot of benefits including access to Google's trusted security platform and access to other Google tools. Also, it provides you with seamless integration with your other Google devices. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place.

      We care about your experience and we understand your decision to return it. If you’d like to try it out again in the future, we’d be happy to work with you and help improve your experience here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Decent camera, don't order from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is great, but don't order it from Best Buy. I ordered it and it never came, and there seems to be no way to cancel the order. Customer service said to wait three days till see if it ever shows up, but they have no information as to where the package actually is. Last time I buy from Best Buy!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Neat cam

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need good WiFi for this to work or else it will just not work very good

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, thanks for sharing your review with us. We can see that you're experiencing some connectivity issues with your Nest Cam (battery). This is not the initial impression we want you to have of the performance and capabilities of your device. It could be that there's network congestion or there may be some environmental factors (Example: device is too far from the router, wireless interference, etc.) that may be affecting its performance. Please reach out to our support specialists so we can help find the cause of the issue and provide you with troubleshooting steps that may enhance the performance of your Nest Cam. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Terrible product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t get this product because it needs to be charged often so if it’s high you will need a ladder to get it off charge it then put it back. Additionally this product only comes with one charger for 3 cameras. Terrible product

    No, I would not recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hey there, Lyradi. We’re sorry to hear you’re having to charge the Nest Cam (Battery) so often. The battery life on the Nest doorbell (battery) will depend on factors including activity, temperature, and selected camera settings. On average here’s how long the battery will last on a single charge:

      Busy - About 1 month battery life (about 25 - 30 recorded events per day)
      Typical - About 2.5 months battery life (about 13 - 16 recorded events per day)
      Quiet - About 6 months battery life (about 2 - 5 recorded events per day)

      Here’s a few tips to conserve battery:
      1. Optimize its video quality.
      2. Shorten the length of time for which events are recorded.
      3. Take longer to begin recording between events.

      We’re just a click away if you need support: https://support.google.com/googlenest/gethelp? Nest

  • Rated 5 out of 5 stars

    Google Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and install. Met all expectations for my google home. Battery life has been better than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good solid camera!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good feature set, works well in all weather conditions. Wanted the ability to see back yard after someone stole a bicycle, and bought a second camera for the front to see the front door. I wanted to be able to see who was at the door without having an annoying doorbell!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and long battery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. The camera works during the day and night. It has a wide view and the battery lasts for more than a month.

    I would recommend this to a friend
  • Cons mentioned:
    App compatibility

    Rated 1 out of 5 stars

    Do not buy if you have other nest cameras

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returning these for sure. Really, no Nest app support?? Seriously? I have lots of nest cameras at different locations in different towns. I was waiting for these so I didn’t have to run new power to certain areas. But what good is having to use a different app to see all me cameras! It’s a security camera! Am I supposed to flip between apps while there’s a potential break in? To the people or google who say “use the 1 google home app and see all the cameras”. That app is garbage. Hard to set up slow way slower than Nest app and unreliable and best. I’ve always been able to depend on the Nest app. But now it really makes the whole system useless. It was simple take a camera people love, make it battery operated. How did you screw that up??? These are coming back your way google.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Matt, thanks for your feedback on Nest Cam (Battery). We´re sorry to hear about your disappointment with the Google Home app.

      Our goal is to make the Google Home app the one place where you can control all your favorite Nest devices and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app with your Nest Cam (Battery):
      - Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
      - Your Google Nest devices and services will work together. For example, if you have a Nest Cam and a Nest Hub, just say, "Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
      - One account to sign into both the Nest and Google Home apps.
      - Your homes and home members will be aligned across the Nest and Google Home apps.

      If you´re willing to try, you may set up your Nest cameras to the Google Home app. In the near future, we’ll allow users to set up other Nest devices and have full control in the Home app. Here´s a guide that you can follow to set up your Nest cameras on the Google Home app: https://support.google.com/googlenest/answer/9893532

      If you ever have a change of heart and reconsider to keep using Nest Cam (Battery). You´re always welcome to contact our support team for any questions or support needs you may have. You can contact us here: https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are good but battery life is Ok I would find other options

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Tony, thanks for sharing your insights with us. We'd like to learn more about the details of your experience and feedback. This will give us a better idea on how we can assist you best, and answer any questions or concerns you may have about Nest Cam (Battery). Our support would be happy to help you with your support needs by reaching out to us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great Cameras

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pricey, but worth the money. Easy to set up, love the Nest Aware subscription at such a low annual price.

    I would recommend this to a friend
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