Customer Ratings & Reviews
- Model:
- GA01317-US
- SKU:
- 12172162
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Recommend
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Both work great and battery does last a while. For driveways I’d recommend hard wiring though
I would recommend this to a friendCam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work well , a little difficult to set up due to having a nest product already
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Jack15, thanks for taking the time to share your feedback with us. It's great that Nest Cam (Battery) works well for you. We apologize for the difficult experience you had setting it up.
Ensuring that the other Nest product you have, other than Nest Cam (Battery), is awake and connected to the same Wi-Fi network. If the issue remains, we recommend contacting our support team. We may need to have a closer look at your Nest Cam (Battery) and understand what may be causing the issue. You're more than welcome to contact our support team here: https://support.google.com/googlenest/gethelp
Not sure
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Video ok.... Very choppy. If you have a nest doorbell and you try to add a new device to your system the process is suspect.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Busakap, thanks for letting us know about the issue. We´re sorry to hear that the video feed from your Nest Cam (Battery) has been choppy, and about the difficulty with adding a new device.
The issue is most likely related to a connectivity issue with your network. We recommend checking if your Nest Cam (Battery) might be getting a weak Wi-Fi signal from your router. Placing your Nest Cam (Battery) in a location where you get better signal reception might be helpful in improving it. The issue may also be related to possible congestion in your network. Removing some of your connected devices to free up some bandwidth space, and to test if the issue will persist. If you verify the presence congestion, we recommend contacting your Internet service provider and consider upgrading your bandwidth.
We'd like to know further about your difficulty in adding new devices to the Google Home app. If you need further help, we'd be happy to help troubleshoot the issue further and even walk you through the setup process for your Google Nest devices and Nest Cam (Battery). Please consider contacting our support team using this link: https://support.google.com/googlenest/gethelp
Fantastic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google cameras are the best. Why would anyone ever want an arlo
I would recommend this to a friendOwner
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get the camera to remain connected to the Wi-Fi although there was a very strong signal.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Snookered, thanks for posting a review on Nest Cam (battery), and we’re sorry to hear about your poor experience with its connectivity despite having a strong signal.
Sometimes, a range issue or wireless interference can cause your Nest camera to disconnect from your Wi-Fi. Try moving your camera a bit closer to your router. Sometimes it may pass the connection test during setup, but will struggle to stay connected if it’s just a bit too far away. You may also check for objects such as mirrors and refrigerators between the camera and your router as these items could block the connection. For more help, read Troubleshooting wireless interference here: https://support.google.com/googlenest/answer/9276282
If the connectivity issue persists, we’d like to check whether this is caused by the camera or other environmental factors. Feel free to find us anytime here: https://support.google.com/googlenest/gethelp
Nest cameras
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to set up look nice cameras have a good picture
I would recommend this to a friendNo delay notifications
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Relaced my arlo cameras with nest. Have solar panels .
I would recommend this to a friendGood
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Video and speaker quality is good battery last for about 2 months with light use
I would recommend this to a friendgoogle camera — NOT NEST
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.should have called it the “Google Camera” this product has nothing to do with nest and is only compatible with mobile phone viewing— can’t view it on a desktop/laptop! without the great ease of use and quality of the nest software integration, you’re better off with a cheaper camera from tp-link
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi luke, thanks for sending in your review. We're sorry to learn that your experience with using the Home app of your Nest Cam (battery) has been less than ideal. Our priority with this launch was to create an integrated experience with other Google Nest products and to make the Google Home app as the one place you can control all your Nest and other smart home devices with the Google Assistant. Your feedback here helps us understand your preferences and needs better and improve on the products and services we provide. Rest assured that we'll relay this to the right team.
If you need any assistance with your Nest Cam, please don't hesitate to reach out to our support team. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Love it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would highly recommend this product to friends and family
I would recommend this to a friendWorks well
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, easy to set up, wide field of view and battery life is pretty good.
I would recommend this to a friendGreat camera for Google ecosystem
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great cam. I Love how it integrates with Google nest hub.
I would recommend this to a friendDo Not Buy!!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY THIS PRODUCT! It does not work with the current Nest App, only Google Home, which is a garbage product. I could not get these to work with Google Home either. Google has ruined a fine product family from Nest.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi CROE, thanks for sharing your review on your Nest Cam (battery) and it's unfortunate to learn that your experience with using the Google Home app has been less than ideal. This is not the experience we wanted you to have. We wanted to create an integrated environment with other Google Nest products and to make the Google Home app as the one place you can control all your Nest and other smart home devices with the Google Assistant. We'd like to know more about your issue so we can help you with troubleshooting tips that may improve your overall experience of the Nest Cam and the Home app. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Buying more
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! I love the app and the ability to communicate through the cameras.
I would recommend this to a friendLeos camera
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it this camera battery last forever! Very strongly recommend!
I would recommend this to a friendHome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I purchased 2 they are worth the money to me. I 100% recommend any google nest products
I would recommend this to a friendMR
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT PRODUCTS AND SERVICE MAGNETIC MOUNTS ARE STRONG AND UNIQUELY ADJUSTABLE
I would recommend this to a friendNest lets get new stuff out!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product. I would give it 5 stars but I hope Nest sees thing. I just found out that nest isn't putting out new products. I'm really not happy about this . When its time to replace the nest cameras I'm sorry nest but I'm gonna have to go somewhere else
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hey there, Jesusesq. We're happy you love your Nest Cam. That said, we hear your concern about new products. Here at Google we're still selling the Nest Cam and a number of other Nest products. If you have any concerns, don't hesitate to reach out to us here: https://support.google.com/googlenest/gethelp?
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Just as i expected. I definitely recommend it.
I would recommend this to a friendSatisfied to a certain extent
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good.. it is useful works but the google home app is not that great
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hey there, AKUM. While we’re glad you're enjoying the Nest Cam (battery), we understand that there may be a learning curve with the transition from the Nest app to the Google Home app. We’re here to help make that transition as smooth as possible. With the Google Home app you’re able to connect with a wide variety of speakers, cameras, thermostats, lights, and a range of other products, all from one place.
Check out this article for more information on setting up and discover more features: https://support.google.com/googlenest/answer/9893532?hl=en
If you need an extra hand, don't hesitate to reach out to us here: https://support.google.com/googlenest/gethelp
