The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 2,726 reviews
Rated 5 out of 5 stars
2nd chance for Nest
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've owned Nest camera's in the past, and I have to say, I had a terrible experience with their support team. However I gave this camera a try, and I've found that "google" seems to have corrected the previous problems. So far, it's working GREAT!!!~
Hi wuja, thanks for posting your feedback about Nest Cam (Battery). We’re sorry to hear that the motion detection feature didn’t meet your expectations.
Motion detection for your Nest Cam (Battery) can be affected by changes in the light level, and shadows moving across the frame like when a cloud moves in front of the sun. This also includes other movements within the camera's field of view like trees or bushes swaying. Here are some recommended steps that may be helpful with the issue: - Clean the lens with a soft cloth that’s made for cleaning optics. Dust, thumbprints, and dirt can cause poor image quality. - Turn your camera so that any nearby surfaces or objects (like a wall) are out of view. - Use the Google Home app to Zoom and Enhance and crop out surfaces or objects that may be the cause of the glare. - If a bright white shape along the edge appears while everything else is too dark, there might be a surface that’s too close in your camera’s view (like a wall). Angle your camera so the surface stays out of view. - Move nearby objects that may reflect the infrared light.
If you have any questions about your Nest Cam (Battery), feel free to contact our support team. You may reach out to us anytime using this link https://support.google.com/googlenesthelp
Rated 5 out of 5 stars
To good
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Can’t beat this no membership needed easy installation to
Hi there, thanks for posting your review. We’re sorry to hear that Nest Cam (Battery) didn’t meet your expectations. We’ve taken a note of your feedback and we’ll make sure this gets passed along to the right team, since we’re always looking for opportunities to improve our products and services. If you need assistance, feel free to contact our support team. We’d be more than happy to assist you here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Great battery life
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These are great! Battery life is amazing and the quality is great too
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good, good quality and user friendliness. Since the upgrade to those , I have been able to efficiently follow outside activity. When a package arrives, quick notification
Hello MytwoCents, it’s great to have your feedback and we’re glad that you find the Nest Cam (battery) excellent. We understand that using the Nest app to view your camera feeds is more convenient for you. However, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. Also, using a Google Home app provides you with a lot of benefits including access to Google's trusted security platform and access to other Google tools. This means you get a simpler interface and a simpler way to connect all your devices into a single environment.
If you need assistance, our support team is always here to help and guide you with using the Nest Cam (battery) in the Google Home app: https://support.google.com/googlenest/gethelp