Customer Ratings & Reviews

This is the "apple" of digital thermostats and it's made by google (Nest's parent company). It looks great on the wall. Has a solid feel to it and comes across as very well crafted. It would've been nice to have been able to compare out old thermostat to this one to see exactly how much we're saving on our oil bill but we're definitely going through less oil than we used to. Installation was a breeze. I actually opened a chat with one of their reps to ask them a quick question about the unit and they pretty much insisted that they would stay connected with me until I completed the setup and tested everything out. The configuration is a breeze too - at least it was for our heat-only system. The major shortcoming is the software. There are some things that are just not intuitive like the eco settings and some things that just leave you scratching your head wondering what they were thinking when they wrote the code, like displaying what the target temp is more prominently than the current temp - there's a feature called farsight that will show you the current temp for a moment but then it goes back to the normal display. The usage history is capped to ten days. Seriously. Like how much memory would it take to give us a month or even a year, it's just some raw data that shouldn't take up much space at all on the device. The home/away feature works when it wants to. There have been times I've been like, "why is it freezing in here?" and opened the app to find the nest thinks I'm away from home and times when I've been out for hours and opened the app just for the heck of it to see if the furnace is running and it thinks I'm home and the heat's cranking. We've had two of these installed for a little over a month and it still hasn't learned our schedule. It might have something to do with not knowing whether we're home or away, lollll, but either of these features should be pretty easy to make work any number of ways and have them work well but they just don't. The app and web interface are nicely laid out and easy to use for the most part and from my experience with them, they seem to give you access to most of the controls and features that you'd have using the wheel on the thermostat itself, without having to stand there and scroll through everything with the notable exception of the farsight setting. From what I can tell, you can't link two nests in different zones and get them to act smarter together, for instance to say hey the furnace is running for zone two, why not heat up zone one for a little bit too while you're at it. Maybe I'm missing something and by all means tell me if I am, but that seems like it'd be a nice feature to have. It just feels really limited with what you can do with it and they've been out now for long enough where you think they'd have this thing feature packed with the ability to customize it a little more than what you get out of the box with this 3rd gen model. I feel like the ecobee is probably a more robust option but just barely. That being said we did get two of these and I'm pretty happy with them ..... I'm just not satisfied if that makes sense. There's just a lot more I'd like to see these things be able to do that hopefully will be added via firmware or software updates as more people install them and clamor for more features.

Bought the Nest Thermostat hoping to save some money on our energy bill. Installation was the easiest thing possible, anyone can figure it out (just make sure you have the proper power switch turned off and check the wires for activity) When we first installed it, I actually thought I installed it incorrectly because the data being collected was telling me my AC unit was running for a good 14-15hrs straight daily!!...called my heating and cooling guy to make sure A) I installed it right and B) that my AC unit was functioning properly. when he checked my AC unit it was low on refrigerant. He topped that off and BAM my data (on Eco mode) shows my unit MAYBE runs 45m to an hour a day and even at times no usage at all for days!!!. I LOVE LOVE having a visual aid to my furnace/AC usage!!! Now we will just have to wait and see what the winter will bring... This product was pretty pricey and I even considered getting my money back before installing it because of it's cost. BUT, reading reviews and seeing how this thermostat could save me so much more money in the long run I decided to give it a try and I am so glad I did! I would highly recommend this product!!!

The Nest - Learning Thermostat - 3rd Generation is the ideal product for anyone who wants to improve the energy use and lower the electric bill in their home. The Nest Thermostat does a phenomenal job of: A. Cutting AC usage while still cooling/heating home B. Lowers energy usage C. Tracks energy usage and gives reports D. Learns from past usage E. Sets temp while user is away F. Cools/Heats home with 3 options of use (App, auto, and manual) In addition to all this the device is easy to install, learns from its users, and provides easy to understand data via email and app usage. This product can change the way you view AC units. For its price it will pay for itself in just a few months. The only CON is that when you first install it there will be a few hours where it will take time to heat or cool the house. Other than this it is the ideal smart AC unit.

These devices are incredible. I have 1 upstairs and 1 down. I keep the floor that im not on set to Eco. Before i go upstairs to bed i cut the air on in summer to cool before i get there. Same with the downstairs. Using the app on my phone , i can control the temperature. It keeps me from using any ac/heat in that area until right before im in it. Average savings.. not quite sure but summer ac has run $170. This yr with Nest...$135. On happy girl!!!!!

The installation of this smart thermostat was a breeze — a straightforward setup that had it up and running in minutes. Its interface is intuitive, making it simple to adjust my home’s temperature with a few taps on my smartphone, no matter where I am. The design is modern and unobtrusive, blending perfectly with the wall. The real game-changer has been the energy savings; it’s smart enough to learn my schedule and adjust the temperature accordingly, which has noticeably reduced my energy bills. The ability to control it via voice commands is the cherry on top, offering convenience and a bit of that ‘living in the future’ vibe. It’s not just a thermostat; it’s a smart home upgrade that’s been absolutely excellent.

Simple to install. Subjectively looks good. Easy to understand the controls and tracking. We only have heat so our options are limited as far as turning heat on and off but the UI is pretty impressive. If there is something I want to change its just there. Pretty much right were I thought it would be. Its really intuitive. I assume we will be able to track and control our usage to save some money but I cant say how much of a difference we've been able to achieve yet. Ive only had to circulate air occasionally since I purchased the device. Its a little pricey compared to some other options, but I would still recomend anyone in the market to consider it when comparing other smart thermostats.

This thermostat replaces a ten year old product that was cumbersome to program and not particularly flexible in its settings. The Nest was easy to swap in and connect to with the nest app. It also connects to Alexa. It offers so much more than I had realized when I purchased it. I like that it uses cell phones to determine if you are gone and adjusts heating temp for an unoccupied home. It can be controlled from the app and shows you the status of heating or cooling wherever you are. If you have been away for days and the house has gotten cold you can begin heating remotely so you return to a warm house. Of course it works for cooling too, providing the same energy saving benefit.

Really easy to install. No need for tools, tape, stickers or whatever, everything you need is in the box. You also need to know how to turn on and off the breaker for the air handeling unit and thermostat stuff, if not, just shut the whole house down for 15min because that is how ping it takes to install. Although, before buying this make sure your system is compatible. Anyway. Just an amazing product and a must have

So far, I’m really liking the nest thermostat. It has integrated well with the rest of our Google Home gadgets, it looks great on the wall (which is unfortunately in my living room) and I’m hoping it makes a difference in my utility bills.

The Nest Learning Thermostat is very easy to install and setup. The app is simple to use and I'm very please with the results. The device automatically adjusts the temperature before bed and again in the morning. While I'm away from home it goes into Eco mode saving me $$$$! I can override anytime the temperature settings anytime I need to so I feel this is a great improvement to my old thermostat. I love that I can check on the temp while I'm away at work or on travel!

This thermostat actually took me around 5 minutes to install. Very easy, very elegant. I actually got 2 of them as I had 2 thermostat. In black or white they look very fashionable and modern. Remote control and learning the preferred temperatures make it worth the price

Very happy with this thermostat so far. Very easy to install and replace my old manual one. Was able to set up a schedule and keep track of when I replace my filters. Also very convenient to be able to adjust when not at home through the app. Will be purchasing another one for my other A/C unit soon.

From Honeywell Programmable to This. Just follow the Instructions: yellow wire to Y, green wire to G, red wire to RC, white wire to W1. If you have orange wire, put it in O, if you have blue wire put it in B. This set up if for Heat Pump in NW Florida. The O or B is to control the reversing valve. If you connect it to a wrong terminal, your unit will blow hot air when AC is running. Leave alone black wire, light brown wire or any other auxiliary wires not in use in your old thermostat like Honeywell. One of my Honeywell thermostats had 6 wires. The other one had 7. I leave alone black wires and light brown wire and did not connect them. Both of my Heat Pumps are working fine.

I will start that I have a little background knowledge on building computers and understanding different types of wirings, however with hvac, I don’t know what color wire does what. I would say if you are on the fence of buying and you’re installing yourself like I did, snap a photo of the wiring. You can then reference your current thermostat and plug in the values into the google nest site. There are many guides and even after is you messed up a little, the on screen prompts will guide you. As for building quality, it’s a very well made product (same attention to detail and boxed as an apple product) After installed the prompts guide you and super easy to program modes and schedules. I feel 2-3 months this nest will pay for itself as I’m in the 400 to 700 a month in electricity bills and most is from the hvac that is first off would run when I didn’t want it do with a bad old thermostat and I think the blower unit trips way to often. I’m writing this after two days but I can already feel the fans kick in ONLY when needed. Also I love the remote app to set and switch off when you are away. I’m amazed by thisthis nest product!

Amazing, the google nest thermostat gives me the option to change the temperature inside of my house without having to be at my house, I never thought I could do something like that, I remember when I had to wait to get home to be able to turn on the A/C on or just put it at the right temperature and had to wait inside for it to cool down or heat up, now I can do it from my home with the google nest app and have the perfect temperature right before I get home.

Do not wait to get one of these. Your wallet and the environment will thank you!!

this was my first time installing a thermostat at home on my own. i followed the instructions and when I noticed my very old Thermostat has so much more wires than what nest takes I contacted Nest customer support online using my cell phone and they helped my for about an hour untill Nest was installed and working. They asked me for a picture of the old thermostat wiring and a picture for the wiring that was coming out of my HVAC room, and then sent me a diagram to my email address explaining which wires I should connect where. the whole process was a breeze and customer support person was great, professional, and patient. the experience of installing this while someone who has the knowledge is with you along the way and holding your hand exceeded all my expectations. The nest performance is very satisfying and accurate. you have modes for home, and away which can be easily set to save energy. I couldn't be happier.

 This product is amazing. It’s very easy to use. We are all in love with it and it’s very easy to control the temperature. I can also do it through my phone app. I’m just in love with it. looks very elegant. I installed my in Mexico and it works very well.

Easy to set up and works perfectly. Controlling the thermostat from the app is very convenient.

Love this 3rd generation thermostat! Why did I not purchase this sooner. It’s perfection, works seamlessly. I set it and I don’t have to worry about it. It maintains your desired settings and I love that you can operate it from anywhere when you leave your home from the phone app. Goodbye to the obsolete thermostats. It looks great also. I purchased the stainless steel version. Can’t wait to test the cold/ hot settings when fall enters and your nights and mornings turn cold. I would recommend this product to anyone in need of a thermostat. It is pricey but so worth it.