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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 1467 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers express satisfaction with the Nest Wifi Pro 6e AXE5400 Mesh Router's ease of use, setup, coverage, range, performance, and signal strength. Many appreciate the fast and simple setup process and the excellent coverage throughout their homes. However, some customers report connectivity issues and find the price to be relatively high. A few users also experienced compatibility problems with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,467 reviews
  • Pros mentioned:
    Speed
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Consistant speeds all over home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The units were a bit heavier than they look but not too bad. It was an easy basic setup. I have a 3 level home including basement. I placed 1 on the top floor and 1 in the middle section and the speeds are consistant on every level of my home. All of the outdoor cameras have no issues connecting to the wifi and the video quality was a bit better as well. My only issue was the 2nd unit, not connected to the modem, went out 2 seperate times needimg a restart. Since then it hasnt done it again. Maybe the crash report sent the issue to google and fixed with an update. I'll never know. I would buy again but get on sale if possible.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi MoFel, thank you for sharing your review here. We appreciate you for choosing Nest Wifi Pro for your home and glad to hear that your experience has been great. We'd like to know more about the 2nd unit that you have and how it got disconnected so we can help identify the issue and provide you with troubleshooting tips that you can use in the future.Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Fixed all my problems!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So 6 months ago I bought a new expensive supposedly top of the line wireless router because I was tired of renting one from the cable company and ever since setting up this new router I’ve had nothing but connectivity issues. Half the time my google homes would not connect, my cameras wouldn’t work, or my smart lights wouldn’t come on. It was very annoying. Purchased these and placed them around my house and everything has been working seamlessly wish I did it sooner. Set up was super easy even my technological challenged mom could do it! Just get them!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great WiFi once setup is complete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great for the past month providing strong signal for all my IoT devices throughout a 2500 sq ft area. A few user interface issues during setup but once up, no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Performance

    Rated 4 out of 5 stars

    Great System

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up is a little tedious but once done it’s worth it, it works great. My house is 3500 ft.² but it’s long it’s not stacked on top of each other and concrete walls so I purchased this and it made a huge difference, I run about 63 to 72 devices at a time, the mesh handles it with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good but need more improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product work as expected. However, there are some drops in connection here and there. Not as much as it used to, which tells me they still need some system update to fix all the issues. But signal and speed, you cant go wrong with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Mesh System to Set Up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After previous router extender purchases that were difficult to set up with minor improvement, Google made these easy, and my pair found each other even at opposite ends of the house. Perhaps my situation worked because I have wired ethernet from my router to each of these, which as a pair, provide a new wifi mesh address, stronger signal than my router. I didn't have to readdress any of my current wifi devices, but now my phone gets wifi at a larger range. As long as the little white light is steady on the front, they are working fine. However a couple of times I find a flashing light, which means a disconnect, but a power unplug/replug resets it. Overall very pleased, I only wish these were available in black.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    A bit pricey but pretty darn good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just watch for sales. Setup was rather straight forward. I read conflicting info about what few QoS rules and network shaping is available and experienced dismal, unusable performance while using the sole ethernet port. A lengthy support call with google and all seems well. I occasionally have terrible signal strength on Wi-Fi when > 20 steps away and around a corner from the device. Downstairs it has gone from 1/5 signal strength to a slight interruption and suddenly 5/5 strength. Still overall pretty satisfied with it.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Speed

    Rated 5 out of 5 stars

    Wi-Fi connections

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they have improved coverage and speed of all our devices.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup, fast speeds. Would recommend. Only negative so far is the single Ethernet port on the router and points.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi, EricL! Thanks for your feedback. We're glad to know that you find the set up process easy and the Nest Wifi Pro is working well. You can add LAN ports to your Nest Wifi Pro by connecting them to a switch. Take a look at this link for more info: https://support.google.com/googlenest/answer/6274262

      We appreciate your input in helping us understand our customers' needs and preferences better, and we'll make sure to pass it along to our teams as we're always working to improve our products and services. We'll be happy to assist you if you have any questions or concerns. Contact our support team here:https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Coverage, Setup

    Rated 5 out of 5 stars

    New Google NEST

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set-up and intergrate with the existing system. Provides excellent coverage around the house

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Great except for Mesh

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ease of use of Google Wifi. I'm happy with the speeds these can provide on WiFi 6 and device management is very easy in the home app. My only issue is with the strength of the mesh system. I occasionally have low mesh strength but my devices are only ~35 feet away on a single story. This is within the 2-3 rooms away recommend but I don't buy that this would cover a 2200 sqft 2 story home.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, Jonah. Thank you for choosing Nest Wifi Pro. We're delighted to hear that you're having an awesome time when it comes to managing the devices using the Google Home app. Your feedback on the signal strength is appreciated and we would like to help improve on that. Congestion issues may be affected by various factors, including Wi-Fi interference and physical barriers, which can limit the range of your internet. We recommend placing your device within a line of sight to improve signal reception. For example, if the far end of your house has weak Wi-Fi, it's advisable not to place a mesh router in that exact spot. Instead, position it halfway in that direction. Placing it in an elevated position, such as on a shelf, can also help. For more detailed information, please refer to this help guide: https://support.google.com/googlenest/answer/7182840

      If you have additional questions or need any assistance, please feel free to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Google WiFi 6e Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have four of these placed throughout a 3100 square-foot home. The speed is lightning fast. We have multiple devices connected and streaming at the same time without a glitch. The performance is dramatically improved over the first generation. Installation was quick and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Ease of use, Speed

    Rated 5 out of 5 stars

    Easy but fast WiFi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup. The 2 pack adds enough coverage for my house and yard. I can finally use the Fiber Optic internet speeds I've been paying for!

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 3 out of 5 stars

    Strong contender

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return the product just because I did not like the UI of it. No advance features but the speeds were great and very minimal configuration required

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for giving the Nest Wifi Pro a go, Guyinphx. Even though you’ve returned it, we’d appreciate any additional feedback you can provide — when you get a second, here’s a survey to share more: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG madebygoogle

  • Pros mentioned:
    Coverage, Speed

    Rated 5 out of 5 stars

    Great system! Favorite WiFi system by far

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system! Purchased to replace an older Eero system and these work great. Covers our 2,500 sq ft house with ease. I will say these do better when each beacon has its own dedicated Ethernet connection, but they still work great if you just plug straight into your modem. We have 1Gbps up and down and this system lets me download or upload anything at full speed anywhere in my house.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 3 out of 5 stars

    Works great. Looks cheap and low quality.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a big fan of the Google Wi-Fi. I love the ability to do parental controls per device and the status I get. I recently upgraded from the nest Wi-Fi and the setup and functionality is great. I’d give 5 stars if it was not the ugliest thing in my living room. Just having a “normal” whatever brand one with antennas makes you look less cheap. The shiny white plastic with the seam down the middle is almost as good as my 3 year olds storm trooper Halloween costume. I’m likely going to return it and use the older system simply on the face the new one stands out like a sore thumb in any room.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, ckyuv. We're sorry to hear that your Nest Wifi Pro didn't meet your expectations when it comes to the design. Your feedback on the appearance is appreciated. If you have additional questions or need assistance in the future, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super fast.. strong signals now in the weeker zones due to multiple mesh, easy to install & connect. Looks amazing in the looks as well

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Buy these now!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible upgrade to my previous generation of Google Nest router and extension. I was able to quickly, and easily, connect all three routers. One was more than 100 feet away, connected by ethernet cable in the detached garage. I have coverage all over the house and all the way to the garage with the same Wi-fi signal. And... it is WAY faster. I was getting maybe 70-90 download speeds before and now see anywhere from 500-750!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 4 out of 5 stars

    Better Than Anticipated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my old Google Wifi with the Pro 6e. The setup was seamless. The performance boost was better than anticipated over the old system, and the system components are connected over ethernet. Very pleased with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Performance

    Rated 5 out of 5 stars

    Good wifi coverage for our businesses

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use the google nests for several of our businesses and houses. They work seamlessly, and the app is easy to use to check the status of the devices. They provide good coverage, and if hardwired they work really well.

    I would recommend this to a friend
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