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Customer reviews

Rating 4.3 out of 5 stars with 1594 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,594 reviews
  • Rated 5 out of 5 stars

    WiFi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WiFi 6E works well WiFi everywhere. And WiFi in my pool underwater

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Wifi option

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice option for those that use many google smart home items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi-fi problems.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solved all our problems. Even cleared a wi-fi fault on our alarm system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great extension

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this to boost my wifi signal at home. Works amazingly.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 1 out of 5 stars

    Poor quality and support

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont waste tour money on this product, customer support is non existant. I bought this product in November, setup was ok however the google home app has some issues. Also I registered this product on setup and when I go to the warrenty section it says no product is available. This device has unknown items on my network that cannot be blocked or removed. All you can do is pause them. No way to find out of its the device or the app.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, Rich. Thanks for posting a review about the Nest Wifi Pro. It's unfortunate to learn about your experience with Nest Wifi Pro and our customer support. We’ve taken note of your feedback as we're always striving to improve our products and services, along with the accessibility and responsiveness to our customers.

      Also, the Nest Wifi Pro comes with a 1-year limited warranty. You can find these details in the box, or visit g.co/devicewarranty. And for questions about the features of the device or other details about warranty claims, you can contact us anytime here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made a huge difference across my property. Big upgrade from Optimums wifi router. Just do it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On the 3rd day of christmas: 3 floors a streaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints so far; 3 floors one one on each and excellent connections.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go for it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Esay setup and great wifi connection. A bug step up from the previous model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rooters

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect snd great connection worked iut awesome easy set up and no issues

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Setup

    Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid coverage. Quick and easy setup. So far, so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google mesh system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best mesh system ive ever owned.. thank you best buy tech squad

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Slower speed that I thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SPeeds are not as fast as my old Orbi mesh. Wanted to keep in google but now not sure if i made the correct choice. It could be my modem as its old and xfinity says i need to lease thier new one

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, johnB. We're sorry to hear you're having slower speeds with the Nest Wifi Pro. There could be a few things impacting this — here’s some suggestions to get your device running optimally:

      1. Your device is far from your router: often moving your device closer to your router or point will result in improved speeds.
      2. Building materials and other objects may slow your connection: if possible, try to use your device within a clear line of sight to your router or point.
      3. Some devices do not support the faster Wi-Fi standards: speed is dependent on both the router or point and the device that is connected to it. If you have an older device, it’s likely it won’t support the latest standards for the fastest speeds.

      For more details, here’s a link: https://support.google.com/googlenest/answer/7578264?hl=en&ref_topic=7620336&sjid=14351523150742169093-NC

      Don't hesitate to reach out to us here: https://support.google.com/googlenest/gethelp madebygoogle

  • Rated 5 out of 5 stars

    Awesome wifi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great mesh. Google home app with the routers is unbeatable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plaster walls

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had any problems in a 5500 sq.ft. house with plaster walls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stops freezing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stops freezing and we now get better wi-fi/internet service. Was to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at first sounds to good to b true but it is worth the money its does what it's supposed to do luv it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Wifi Pro 6e AXE5400 Mesh Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I would have got the Mesh Router sooner! I never lose WIFI and no more buffering.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new Google Nest Wifi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works far better than the previous version of Nest Wi-Fi. Even through fire door. I love this versiobn. Recommend highly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great. Do need them pretty close to each other though. Hopefully they gets sorted with an update.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    President

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product of three different similar products I’ve tried for my three level office.

    I would recommend this to a friend
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