Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $999.99

Customer reviews

Rating 4.4 out of 5 stars with 721 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.2 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Pixel 4 XL's camera, describing it as "in love" with the quality of the photos it takes. The phone's face unlock feature is also well-received, with users appreciating its "classy" design. However, some customers have expressed concerns about the phone's battery life, with some saying it could be better. The price of the phone is also a point of contention for some, who feel it is too high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 721 reviews
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    The best cell phone ever made

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best cell phone ever made. The best resolution, the best picture, and I love the Google assistant, much better than Alexa or Siri

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great. The battery life is better than my note 8. The phone camera is amazing. Also having stock Android is one of the best.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came from galaxy S8 due to its bloatwares and lack of updates. This phone is has great camera and you have unlimited photo storage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A bit of frustrations but solid phone otherwise

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came from a Pixel 3 XL and going to the 4 required me to change the way I handle my phone. My biggest frustration I would say has been using the facial recognition over the fingerprint reader. For some reason on any phone that uses this is just not as fast and it is incredibly frustrating when trying to unlock the phone in the dark or while the phone is on a desk. Aside from that the phone has an excellent display and the 90hz refresh rate is definitely noticeable.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    google phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. awesome camera. i purchased a phone that was returned previously so i got it at a discount rate and it works perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great phone, delivery was on time. I am enjoying this slick, super fast beautiful phone

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone over all due to the curve screen edges screen protectors are a pain to put on. Battery is ok

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Generally pleased

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally pleased. I wish the touch in screen functionality was more consistent. In some apps it's highly sensitive and responsive. While in others or with different actions is poor in response. This may be app related, but I'm comparing the difference in noted operation with the same apps and Pixel 2 vs Pixel 4. This may be a software detail to be improved with updates. In many instances Google makes very good improvements with software updates.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    It's okay

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you like android phones, this is the one for you. brightness is kinda weak tho. camera is very good! 10/10 would recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not worthy for price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using samsung , LG in the past if you compare it with pixel ,then pixel is loosing on each level . Battery - not stay long enough Software - not user friendly Camera - at par with samsung s20 Overall my choice is bad this time and return period is over . So total loss .

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Vijay,

      We really appreciate your feedback, and we are sorry to hear that you are having issues with your battery performance.

      We try to upgrade our battery experiences year-over-year, with software features like Adaptive Battery and Battery Saver to continue extending Pixel’s battery life.

      We recommend taking a look at your battery stats and see if any apps are using an unusual amount on power you can do this by searching 'Battery Usage' in the search bar.

      If you continue to experience battery issues or poor performance, we recommend contacting our 1:1 support. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great Phone with an Amazing Camera

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Pixel 4 XL is Google flagship smartphone offering customers the latest version of Android with a beat of it's class camera

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Battery will drain soon if you having a hectic day

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you do spend sometime on the phone talking battery will not last till you get home from work

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great Unlocked Phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Google Pixel 4. It is easy to use and the camera takes great pictures. Thanks to Best Buy, I got a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    No Complaints

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, multi-screen capability, widgets. Battery lasts long enough for me.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Phone is nice. Really fast and good design.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement for a Note10. Phone is fast and nice design. The pure Android interface is nice after getting used to it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    great devices

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice device, despite having no so good battery life, it's great. It has nice integration with Google ecosystem.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves the phone. Takes amazing pictures. The only issue was no finger print scanner but she's getting used to it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not as bad as advertised

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found lots of people talking this down, and I was a bit worried about how the phone would work. To my surprise, it's been a really great phone! The battery was said to be bad, but I find it's great and I am a "power user" on my phone with screen time around 7-8 hours per day. I haven't had issues. The screen in amazing. The RAM management is very good, if not surprising as well. Overall I have really loved the phone and the software suite.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best phones I've ever had, the camera is amazing and the battery can hold the whole day

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    The best phone 2020

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone , great camera. Display is awesome. You won't regret buying this phone

    I would recommend this to a friend