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Customer Ratings & Reviews

Model:
GA03933-US
SKU:
11997603
Your price for this item is $250.00

Customer reviews

Rating 4.6 out of 5 stars with 1995 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 1,995 reviews
  • Rated 3 out of 5 stars

    don't like phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not easy to use. do not like this phone. should have kept my old phone.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    A big jump from the 6 but still needs work.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a big improve from the Pixel 6 thats for sure! The only disappointment I have from this phone is the facial unlock. I love that they added it but it seems like a half measure. It's not as good as the Pixel 4's. And when you utlize it it's not secure enough so they force you to verify with your fingerprint when using apple pay

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is okay but finger print scanner is worst than Motorola phones. Alwasyy frustrating.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Cellular and Wi-Fi signal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Pixel 7 and Pixel 7 Pro both suffer from terrible cellular and Wi-Fi signal. Google was unable to fix the issues with software troubleshooting, so they wanted to issue a replacement, but it was a brand new device so I opted to return it to Best Buy instead. Best Buy charged a restocking fee for both devices when the issues were out if my control. I’d recommend buying your cellphones elsewhere.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Google fail to honor warranty for Pixel.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is excellent when it works...If you have issues with it, Google does not replace it...As I found out with my Pixel 7 Pro, that does not connect to any network, it was working, then dropped off the network. The phone was not even six months old.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, We appreciate your feedback and are sorry to hear that you are having an issue with your Pixel 7.

      For help with fixing network connection problems, please visit: http://goo.gle/3sYJmm8

      If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Rated 1 out of 5 stars

    Rebooting issue.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i just got mine yesterday, i restore my backup and did all the play store updates and system update just fine, the phone was working all fine but out of nowhere it reboot by itself, so i didn't mint because i thought it was finishing updating but i was wrong, yesterday it reboot about 4 times and this morning October 15 it did it again so i did a factory data reset and now it still doing it, trying to get help from google they say to return it and get a replacement. until then I'll keep the one star till i exchange it today.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there,

      We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.

      For help with fixing a Pixel phone that's restarting or crashing, please visit: https://goo.gle/3M6DqRV

      If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Rated 4 out of 5 stars

    Google pixel7

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for short term use. Good camera quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bestbuy promotions gift card fraud

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is great but bestbuy sucks ….. I preordered the device to receive a promotional gift card and I haven’t received it I raised like 10 tickets but still they wrong department and keep on hold for two hours ….also they say your gift card is on the way but remember guys it’s a scam don’t trust bestbuy they lost me

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Observations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone has some heating issues, other than no negatives.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don't Believe the Hype

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fingerprint sensor literally never works, the home screen isn't fully customizable, and the phone heats up absurdly hot for just trying to do basic functions. Not sure why everyone is ranting and raving about this phone. I bought it and hated it from day 1.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Tom,

      We appreciate your feedback and are sorry to hear that you are having an issue with your Pixel 7.

      For help with keeping your Pixel phone from feeling too warm or hot, please visit: http://goo.gle/3qK62VS

      If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Rated 2 out of 5 stars

    Not what I was expecting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping so much more, i think it's a regular phone with great marketing, nothing special, camera it's not that great, battery it's not enough even for a day, feeling disappointed.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Jaime,

      We appreciate your feedback, and are sorry to hear that you are having issues with your Pixel 7.

      If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Rated 5 out of 5 stars

    Best phone under $600

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 7 is the best android phone under $600 easily. It checks all the boxes. You can get through the day with battery life but i wish they would have not made the battery smaller from last years model. Other than that i have no complaints.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Customer Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was delivered to the wrong address and Best Buy refused to reship or issue a refund. A simple google search would show that the address for the order was not the same as the photo sent for proof of delivery. BestBuy is refusing to take blame and up to now the matter has not been resolved. Instead they are asking me to contact loccal law enforcement but the shipping company told me BestBuy can and should file a claim on my behalf.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Money saver

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine but lacks in some compatibility issues. You need to go to setting to uninstall. It doesn't remember app login or logs out after some time. Camera quality is good but looks unrealistic or with other colors

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unreliable cellular Signal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cellular connectivity is still unreliable like the Pixel 6

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible device, go for other options!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone stopped linking to my google account within a month. Could not use any of the apps, playstore, youtube, gmail, calender. Customer Support team did not do anything! Terrible Service. Contacted them more than 4 times. In the end had to reset my device. Worked for two weeks and the same issues popped up again. Absolutely not worth the price I've spent on the device. Highly disappointing. Go for any other brand!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Pixel 7 is a pretty good Android phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google makes good phones at a pretty good and affordable price point. Google Pixel 7 is no different. Also, every version of google pixel series has notable improvements making Pixel 7 the top of the lot in the series.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get this one!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my wife and after an extensive reviewing of the features I'm a bit jealous. I won't tell you the overly expensive phone i have but with the exception of the camera they are on the same level.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's okay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just another pixel with a buggy finger print scanner.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Phone is not what it's cracked up to be

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life is nowhere near what they claim. It also heats up very quickly which has me concerned about how long it will last as well as whether it's safe to use

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi David, We appreciate your feedback and are sorry to hear that you are having issues with your Pixel 7.

      For help with keeping your Pixel phone from feeling too warm or hot, please visit: http://goo.gle/3qK62VS

      If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel