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Customer Ratings & Reviews

Your price for this item is $899.97
The comparable value price is $999.00

Customer reviews

Rating 4.7 out of 5 stars with 387 reviews

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  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-387 of 387 reviews
  • Rated 1 out of 5 stars

    Overpriced by 2x. Bad build quality, underpowered.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has a week screen, not excessive but it had jelly scrolling. The gpu and cpu are weaker and slower than my 3 year old iphone pro. But most importantly, the build quality is horrendous. One day something came lose on the cam and it rattles like its broken. 2 weeks old and not 1 drop, i barely even put it in my pocket.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, We appreciate your feedback and are sorry to hear that you are having an issue with your Pixel 9 Pro.

      For help with speeding up a slow Pixel phone, please visit: http://goo.gle/3dfMmVl

      If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us). googlepixel

  • Rated 1 out of 5 stars

    Best Buy practices stink

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same issue with Best Buy as the others. Too bad there is no review option for the store. Unfortunately I have to post the negative here, for the product. No $200 credit, no favorable trade-in promotion anymore, no option to pre-order because of the 'Notify Me' option only. I am certainly canceling my Plus membership with Best Buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    False advertising

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Similar to other reviewers. Best buy advertised a $200 gift card and enhanced trade in credit on this phone, but made it impossible to order. Then once they open up orders, they remove the promotions, and now we've lost out on pre order promotions from any other vendor. False/deceptive advertising and business practice.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Feel cheated

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How does the trade-in value change before and after phone release? False advertising with Tha $200 gift card and high trade in value made me miss other deals and not I am stuck without a deal. I wouldn't buy anything from best buy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    promo deal not honored

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not happy that the 200 dollar gift and trade-in promotion was not honored when the phone finally became able, I guess notify me was bogus

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Bluetooth and software

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible phone. Bluetooth doesn't work with certain devices for calls. Ford cars and Samsung watches don't connect with pixel

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I want my 200 dollar gift card

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it's great they removed the 200 dollar gift card and lowered trade in values when this phone finally became available.

    No, I would not recommend this to a friend
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