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Customer Ratings & Reviews

Your price for this item is $109.99
The comparable value price is $229.00

Customer reviews

Rating 4 out of 5 stars with 61 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers express satisfaction with the Refurbished Pixel Buds Pro 2, highlighting the excellent sound quality, comfortable fit, and long battery life. Users also appreciate the lightweight design. However, a few customers have reported occasional connectivity issues with audio dropping in one of the earbuds.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 61 reviews
  • Pros mentioned:
    Fit, Weight

    Rated 5 out of 5 stars

    Good ear buds!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the pros they fit better a little lighter weight and the lock into your ear ability is nice!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent ear buds but not much change

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm giving them an excellent rating because they are excellent, but I lost my first gen pixel buds pro and got these but didn't really notice a difference other than these being a bit smaller. I'd get the first ones for cheaper but these are worth getting if you really need slightly better active noise cancellation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear pods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are great and do a good job of blocking out the background noise. I pretty much don't talk on my phone without them anymore

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really good . Good ANC and better sound quality .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds at a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds came in great condition with all original eartip sizes! Clean and restored. No original box but that's to be expected.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Buyer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome ear buds I would highly recommend great sound quality. Battery life is amazing. Noise cancellation is top notch

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not Google Pixel Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few months the left earbud does not work consistently. The buds do not always connect with blue tooth devices. I am a Google Pixel loyalist having the watch and phone, but I do not recommend these earbuds.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there. We’re sorry to hear you’ve had connection issues on the Pixel Buds Pro 2 — we get this can be frustrating. Normally, a quick reset can resolve these problems — here’s how:

      1. Go to your device’s Bluetooth settings and forget the device.
      2. Plug the charging case into a power source using a USB-C cable.
      3. Make sure the earbuds are seated within the charging case and leave the charging case open.
      4. Press and hold the pairing button on the back of the case for 30 seconds.
      5. When the earbuds status light stops bouncing, let go of the pairing button.
      6. Check the earbuds status lights.

      Don’t hesitate to reach out to us: https://support.google.com/googlepixelbuds/gethelp?sjid=1168929876280557452-NC madebygoogle

  • Rated 4 out of 5 stars

    Exercise experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is good with them, but the lever to fix them with the ear is very small, and the sweat loosen them.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Geek Squad Quality Control is severely lacking

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These did not come qith the medium eartips as indicates in the description. This was indicated in other reviews as well. In talking with customer service, the soiution is to exchnage at the store and have a new aet shipped. A ten percent refund would have been a better solution that would have offset the cost of buying new ear tips. Otherwise this looked pretty much beand new. If the replacement is not acceptable Im just going to return them and give up all together. I more more bothered by thr fact that I have to spend my time with CS and then go in the store to exchange over some eartips. Had the xs or lrg been missing it wouldn't have been as a big a deal.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound, glitchy hardware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good sound quality, cool features, but they are prone to issues. Case stopped charging properly and I had to factory reset. Then there was a weird feedback issue that required me to clean the buds every day. Now, the microphone on the left earbud has just stopped working. Very glitchy product.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, Charlie. While we’re glad you’re enjoying the sound quality and features on the Pixel Buds Pro 2, we hear your concerns with the device. We’d like to look further into these problems and get you a resolution — when you get a second, reach out to us here: https://support.google.com/googlepixelbuds/gethelp?sjid=1168929876280557452-NC madebygoogle

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit well. Great product. Sound quality is wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems reported after a couple of weeks using it. Good sounds, excellent noise cancelling system

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wow google earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to pair and use. Nice sound quality and I did not expect a refurbished item will be like good as new

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my husband, and he just loves them!! Hold a good charge for a few days. He is definitely not easy on them, and they hold up amazing. Def recommended!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    You need these like yesterday

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE LOVE LOVE. I use them for work and just regular every day use and never have any problems! They keep a great charge. Cannot recommend enough

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good overall

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It meets my expectations, noise cancellation could be a little bit better but its a good day to day use

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Purchase that saved my marriage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love these for my husband. We don't hear each other unless we want. :-)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Ear Bunds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ear buds, especially the feature that pauses when you start to talk. They do seem to have an issue with humming when not in use occasionally.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the features work very very well. It fits in my ear very comfortably. It was a great value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Good but With an Issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds have very good quality but I do have trouble keeping them in my ears. But besides that they are very good

    I would recommend this to a friend