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Customer Ratings & Reviews

Model:
CHDHB-501
SKU:
6201946
Your price for this item is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 532 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are pleased with the HERO HD Waterproof Action Camera's video quality, ease of use, and waterproof capabilities. Many also appreciate its price and compact size. However, some users have noted that the battery life could be improved, and there are some compatibility issues reported with memory cards. Overall, the positive feedback on image quality and usability outweighs the negative comments regarding battery and memory card functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-532 of 532 reviews
  • Rated 1 out of 5 stars

    Great pic barely worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has amazing clarity and great camera. The charging part was a pain in the butt and it didn’t charge sometimes. I wouldn’t recommend unless you have nightmares and don’t care.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not what i had in mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not incredibly user friendly for the novice, not helped by the fact that a bad usb cord was provided which, by the time I figured it out, bb would not replace

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Totally useless

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useless, waste of 150$. Resolution is horrible, 25$ dashcam provides same resolution as this. App connectivity sucks, most unstable and cumbersome UI.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not working

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rear led screen stopped working post to be worth it but it not do not buy

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size, Video quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Alright

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this item for a cruise, and it was convenient since its small and you can snap videos of everything and replay them as if you were there.. camera quality is good. bad thing is that battery sucks.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not ready for prime time

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my trip to Disney World and Playa Del Carmen. Video and controls were good for an entry level GoPro, but I had 2 major issues. First, sometimes it would say low battery when it had more than 80% charge in the battery. I would either have to keep restarting or plug it into the charger to fix the issue. Second, sometimes it wouldn't even turn on when I pressed the record button. It is currently on Fireware 1.0, so I'd wait till some firmware updates before purchasing this new Hero. I'll be returning mine to Best Buy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    GoPro keeps going

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife is 2018,it's 2023 now and still works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great camera for the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use good quality very lightweight indestructible

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great for cycling

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This GoPro has gone with me when I go cycling and it has backed me up 100% of the time. There's no need to make up a story or tell someone what happen when you got it all on camera!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Good purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clarity of the pic is really good. Love it ...

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Over priced, poor support.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GoPro crew at the local races sold me the expensive $80 remote only to have me find out when I got home it doesn't work with the new Hero 2018, yet it works with all other GoPros ...and they won't take the unit back...I will never buy another GoPro unit again.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Did not work out of the box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery charged but within a couple of hours completely drained BEFORE using. Used chat for diagnostics but unable to complete due to...battery not charged so will keep working through. Brand new, did not work, and could not use for adventures I had purchased for. Consider other options.

    No, I would not recommend this to a friend