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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 499 reviews

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  • Value

    Rating 4.2 out of 5 stars

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    Rating 4.2 out of 5 stars

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    Rating 4.2 out of 5 stars

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77%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 499 reviews
  • Rated 5 out of 5 stars

    GoPro 11 Mini

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Best purchase I have made in a long while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for surfing videos and bike videos nice and easy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    H11 Defective. Staff instructions to me Insuffici

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product turned out to be a defective item, esp because the Best Buy rep never told me that the cord provided was not supposed to be involved in the recharge operation, and it overheated the Hero 11 MiniCamera, and destroyed it. I didn't mind replacing it too much because, it turns out the hero 12 had important improvements. Someone in the Geek Squad lost the SD Card I had bought separately, so when they returned the defective and damaged product, my SD card went with it. They charged me again for the 2nd one I bought for the Hero 12.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cool product, could be improved

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, battery life could be better though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My videos turned out really great! Beautiful videos

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Two LED lights needed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, I just wish it had a led light on two side. Where I mount it I cannot see the light on or off.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not suitable for surfing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a gift for A friend of mine And he's an avid surfer. He only used it a few times before it completely stopped working. Wouldn't even turn on wouldn't charge. Wouldn't do anything at all. Best Buy is super friendly. Returned my money back. Unfortunately, they informed me that this one has a lot of design flaws. No screen to access the footage with a smaller footprint. A big letdown from GoPro with this model I'm not to mention you can't even use it in water even though it says it's waterproof. The footage that he got was pretty good and he was happy with it and then it broke

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great mini Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Mini Form Factor is great. Saves Space for how I use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save Your Adventures

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super good for recording outdoor adventures , fishing ,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a good camera for when I was riding my DirtBike

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No removable battery

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything as the full size but I prefer the full size one because the removable battery and screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great videos

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for when i go rock hunting and i love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great action camera for the more action oriented

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the GoPro Hero 11 mini! its the closet we have got to my all time favorite the sesson. When used on drones or vehicles the small form factor and not having screens to break is a great feature,

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Battery Life

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is short, otherwise it works as intended

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Go with the normal hero 11

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video quality was good. But the camera became a brick when it froze up while recording. Could not turn it on after that point. I ended up returning it and buying a hero 11 (no mini version)

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Return Policy is a scame

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not have a good experience with Best Buy with return of this product. Inspite of the returning the product on the last day of return, I was not given refund on my card and instead was forced to take the store credit. Very unprofessional behavior, would always consider Best Buy as the last option to buy anything going forward.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst camera experience I’ve had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera worked for me for about a year off and on this is probably one of the worst experiences I’ve ever had with a camera constant firmware issues charging issues and the app is horrible half of the stuff is stuck behind a pay wall go for DJI for a actual good experience

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Overheat and later stopped working.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I bought this GoPro it has frustrated me. Overheat caused the videos not be longer than 30 min since the very firt use, it just went off since the begining. Later it started not recognizing any SD card, becoming useles. Tried all the updates and types of SD it does not work. A

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Super

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Go pro has really come a long way. There's a lot of dynamic range with this camera and I'm impressed. The replaceable camera lens is necessary and it being more square helps with aerodynamics. Removing the sensitive lcd is also helpful. Would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really good, had no problems at all Happy with my new camera

    I would recommend this to a friend
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