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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 3.8 out of 5 stars with 5 reviews

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80%
would recommend
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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-5 of 5 reviews
  • Rated 1 out of 5 stars

    DISAPPOINTED, DISSATISFIED, DISGRACED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On October 5th, 2022 I received my $350, Greenworks, leaf blower. I was eagerly awaiting to use it because I had recently returned a blower/mulcher that didn't fit my needs. So, I figured, I'd gotten what I'd paid for. Long story short. On October 30th, I started the blower and after 10 - 15 minutes it quit. I troubleshot, recharged and attempted again. Same result. I returned the blower November 1st, 2022 to Best Buy after two uses and was told it could not be accepted back after 14 days. Well my leaves wasn't ready yet. I called Greenworks customer service to be told that the 80 volt lithium battery that comes with the Greenworks, $350 blower is 10 - 15 minutes standard working time. So I asked the obvious questions. Question # 1: Do you mean to tell me I just purchased a $350 blower that only operates 10 - 15 minutes? Answer: Yes. Second question: How much does it cost to purchase a battery that has more operating time? Answer: If you purchase the 5.0, 80 volt lithium battery you will get 60 - 70 minutes of operating time. Third and final question: How much dies this battery cost? Answer: $415 USD. So I now have a $350 blower that I can't return, can't use and can't sell with a staight face. This is not a quality product. I'm on a fixed military retirement income. Retired, disabled military veteran I cannot afford or have the extra means to spend my money on something I can't use. Best Buy HELP!!! I've attached pictures to give you an idea of just how far 10 - 15 minutes go on a 0.46 acre corner lot

    No, I would not recommend this to a friend
    • Brand response from Greenworks Tools
      Posted .

      Hello GregoryR - Thank you for your feedback. We are sorry to hear that you are dissatisfied with the run time of this battery when used in this blower. To extend your run time, try using the blower setting on a lower speed when high speed is not a requirement, as blowers are considered a high-power draw application which means they do tend to drain the battery quite rapidly in comparison to some other tools. Alternatively additional batteries can be purchased to extend the run time. It worth noting, you can expect up to 21 minutes when using high speed and up to 11 minutes run time on turbo with a 2.5 Ah battery.
      Please note, this unit is compatible with all 80V Greenworks batteries. The higher the ampere-hour (AH) rating is, the longer the run time will be. If you have any follow up questions, we invite you to contact Greenworks Pro toll-free helpline at 1-855-345-3934 for further assistance. We are happy to help! GreenworksTools

  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Queite, lightweight, and powerful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been using a ryobi gas handheld jet blower, the 160mph, 520cfm. This greenworks is a massive upgrade! The backpack is small and light, and the blower is powerful. I like the cruise control hold so you dont have to continiously hold the trigger. I do wish that cruise control trigger lock had notches instead of just being a spring trigger, because i keep bumping the cruise control lever lowering the speed with my hand by accident. Same with the trigger, when depressing the trigger half way and moving the blower handle, the trigger is too sensitive and fluctuates power as im moving it. It may take some getting used to, but that is my only complaint with it so far! This actually blows leaves and pine needles better out of rockbeds than the ryobi. It might be because im able to get a steeper angle with this than the hand held blower, but this has been awesome to use. No more fatigue arms or bruised ear drums. Highly recommend, especially at huge total tech discounted price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Leaf Blower

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for blowing leaves and grass clipping after edging

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 3 out of 5 stars

    Powerful but short battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great electric blower. Very powerful. Only giving 3 stars bc of short battery life. 20-30min max battery life at full charge

    I would recommend this to a friend
    • Brand response from Greenworks Tools
      Posted .

      Hello MatthewP - Thank you for your feedback. We are sorry to hear that you are dissatisfied with the run time of this battery when used in this blower. To extend your run time, try using the blower setting on a lower speed when high speed is not a requirement, as blowers are considered a high-power draw application which means they do tend to drain the battery quite rapidly in comparison to some other tools. Alternatively additional batteries can be purchased to extend the run time. We would be happy to investigate to see whether your run time would be considered average; please contact Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information. GreenworksTools

  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Great Backpack Blower

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with purchase. Powerful backpack blower. Lightweight.

    I would recommend this to a friend
  • Customer reviews from greenworkstools.com

    User rating, 4.3 out of 5 stars with 24 reviews on greenworkstools.com.

    See all greenworkstools.com reviews
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