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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 345 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers highly value the Survivor Extreme Case's protective qualities and the included screen protector. Many appreciate its ease of use, good fit, and compatibility with wireless charging. While some found the buttons difficult to press and the case slightly bulky, the overall positive feedback highlights its affordability and design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 345 reviews
  • Pros mentioned:
    Protection, Screen protector

    Rated 5 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone case for my I phone X. It has a belt clip and a built an screen protector. I drop my phone all the time an this case protect it so fair. Case is very strong an you can put it an your pocket without using the belt clip.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Solid and well designed for the need to remove you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the protection and for the value I received

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Screen protector

    Rated 5 out of 5 stars

    Great iPhone X case with screen protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I got my first iPhone years ago, I’ve always used cases with screen protectors - either the original Lifeproof cases or OtterBox Defender cases. However, none of the iPhone X OtterBox cases have a screen protector built in, and Lifeproof has yet to release one. So after looking through the cases available at my local Best Buy, I found this one. I was hesitant about buying it as I wasn’t familiar with the brand - but this far it has been of similar quality to a Lifeproof or OtterBox Defender and I would recommend it. If you are looking for a quality heavy duty case with a screen protector that covers and protects every inch of your phone, you won’t be let down.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to put on and off and not to bulky while giving good protection. I wish the screen protector would stay cleaner.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection, Screen protector
    Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Griffin - Survivor Extreme Case - X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi. I bought this case as soon as it was released. It definitely protects. I bought it cause i wanted a simple case that protects with a built in screen protector. The case's buttons are hard as a rock. Making it difficult to take screen shots or power cycling the phone off. Every so often i have to take the phone out to wipe the phone down from dust, dirt, and whatever grows on the inside of the screen protector. The case is more ridged than previous ones. It easy to remove/install your phone. It is heavy. Wearing my phone in my pocket on the treadmill , it is like a club beating my leg/knee. I still would recommend this product since it protects well. My daughter kicked my phone out of my hand and my phone /case were like new.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 4 out of 5 stars

    Solid product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is nothing special to look it but it is solid. It protects the screen with a plastic protector. It covers every slot except for the ear speaker. It is easy to install and remove. It does rub the back camera a bit, when sliding it on.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless charging

    Rated 5 out of 5 stars

    Seams great so far !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with wireless charging. FaceID works great with it. Easy to slide case to get phone out. Only negative, buttons are slightly hard to push on sides. But, mute switch slides easily back & forth. Overall, strong but slim.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Great case, buttons hard to push

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case. It’s very protective of my phone. However, the buttons on the sides of the case are hard to push.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is both lightweight and gives the protection of a built in screen. I have Had no issues with anything behind the screen. This is preferable option to a silicone Otterbox that now has no built in screen protection. I am not usually one for this type of case but I will Be using it until it wears out - which I don’t see happening soon.

    I would recommend this to a friend
  • Pros mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Good protection and fair price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this, & a Lifeproof slam case. I returned the lifeproof, cause it’s just a bumper case without a screen protector. The Griffin case had that and can handle a fall well.(dropped my cell on the hardwood, and no damage). Although the case is kinda bulky it will have to do for now. I’m waiting for the Lifeproof fre’ case that’s water, dust, and shock proof, a built in screen protector, and on top of that it has a slimmer profile.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Screen protector

    Rated 5 out of 5 stars

    Great case for iPhone X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is well made and is a perfect fit as it should be. Would purchase a case like this again. Loved the fact it came with a screen protector built in, as many do not now.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Screen protector
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Protection without bulk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case adds military spec protection to your iPhone 10 without the heft of others. I like the fact that you also get a clip to make it more practical for everyday use but even with the case it can fit in your pocket. It also adds a screen protector. All around a great case to help protect your investment.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Best Iphone X Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light, not bulky at all. I really like it, and the red color makes people think I have a red iphone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case for my new iPhone X. It is amazing. It has superior protection. I LOVED that the phone screen is completely incased. It’s a slim case for a bulky it is. It is as wide as the plus size phones. That is it’s only draw back. I have child size hands and actually upgraded to the X because it was smaller than my 7plus. However with the case it was that wide again and hard for my to reach all the apps.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 4 out of 5 stars

    Great Case for the iPhone Xs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this case for my new iPhone XS. Considering the iPhone Xs is somewhat of a larger sized phone, this case really adds on to the dimensions of the phone. For a couple days, I struggled to get accustomed to the size of the phone with this case, but shortly after becoming acquainted, it was worth the while. I'm assured my phone is safe from any drops from any distance. Removing the case is simple, just releasing the notch on the top of the phone. I would definitely say this case is worth purchasing over an Otterbox!

    I would recommend this to a friend
  • Pros mentioned:
    Screen protector
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Slim but strong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and slim but takes a drop. Also comes with screen protector without being too bulky

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Problem with my Iphone reading touch inputs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that my iphone is protected. However it seems many of the finger strokes and presses are not properly transmitted to my iPhone X.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Though case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a new iPhone so I wanted a case for work that would protect it. The case does the job but in all reality I don’t like it. It hides my beautiful new iPhone X so I bought another one just for outside of work that shows off the phone. The one thing I did like about this case it’s that it’s easy to remove the phone the back part slides out. It’s not like the other cases that snaps on n pretty much a one time use cause clips break if u try to open. Like I said the case does the job n really protects the phone even has a screen protector built in.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen protector, Wireless charging

    Rated 5 out of 5 stars

    Best case ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely protects your phone with the built in screen protector. Can charge with Qi wireless charger without having to remove the case. Excellent color combination.

    I would recommend this to a friend
  • Pros mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Best Case for iPhone X/XS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very picky about my phone cases, mostly because I am always reluctant to hide the nice looking phones I buy, so if I do then the case better offer me many good things in return. This case does just that. I have always had good luck with Griffin's various cases over then years, they've consistently been my favorites. These newer Survivor cases for the iPhone X look very streamlined and clean compared to their previous offerings, installation is better too if you ask me. The only gripe I have about this case really is the camera cutout, I wish it offered some sort of protective cover for the camera. The camera is recessed pretty deep though, so that's a good thing. The built in screen protector/cover is nicer than many others on the market that ask double the price over this one, there are no "oil slick" type effects and it's not grainy like some cases *cough* *cough* LifeProof. The touch sensitivity of the screen through the protector is just as good too, so no complaints at all there. This case doesn't muffle the sound like other highly protective cases (I won't mention any names this time). The Lightning port is covered by a nice rubber flap which I always like to have on my cases for that little bit of extra ingress protection. Now for what is possibly my favorite feature of this case, the silent switch. I know it might not be a big deal to many, but I absolutely love when cases have a mechanical silent switch. This one has a nice pass-through that physically clicks on and off with the physical switch as opposed to that funky rubber toggle mess that's on many other cases (I really must not drop names here, haha). I like the option for a transparent back on this model as well, that's the one I bought, it shows off your phone just that much more. It's a better case at a better price than the competition if you ask me, so I am going to recommend it over them.

    I would recommend this to a friend
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