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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 32 reviews

Rating Filter

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-32 of 32 reviews
  • Rated 5 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good very good service very excellent product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This service is indispensable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Given the quality of the apparatus, the calibration service is very necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great job and was fast at doing it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came at a time where it worked for me and they were very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the calibration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job with the calibration. Impressed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    arrived on time work was professional and geek guy was on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service television looks awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job representative was on time and professional

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not available anymore... Disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy discontinued this service... even though it was booked... Disappointing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A REAL GEEK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOTHING WAS RECALIBRATED! NOT SURE THIS GEEK EVEN KNEW WHAT THE WORD MEANT!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Kept postponing appointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appointment was never kept…………………………………………………………..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Greek squad never came to do my calibration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I schedule a few times for a tv calibration and they never came to do it.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate your feedback. It's always frustrating when an appointment is not up to standards and having your Agent miss visiting your home at the scheduled time is not a good way to start a business relationship. I do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We hope that you will give us a chance to make it right and reach out to us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    TV Calibration

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service provided. The agent came on time at home. He was very professional, experienced and very knowledgeable. He showed me the final results after the calibration performed on both TVs worked. I could see the great difference on both TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP ReCalibration made TV real again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Calibration of Sony OLED TV was completed by Agent Berry who did a fantastic job and was thorough in his explanation.

    I would recommend this to a friend
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