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Customer reviews

Rating 4.7 out of 5 stars with 93 reviews

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94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 93 reviews
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though the process of bringing in a defective microwave (which is over my stove ) for repair was ridiculous the staff person at the geek bar was excellent

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    problem with merchandise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job of removing product and were very courteous and cleaned up afterwards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quincy is the best !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quincy came in and saved the day with a smart remote we were having problems with !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never disappointed by geek squad. It's worth every cent. I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work provided by the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very helpful and accommodating in remounting my television. They were very professional and knowledgeable and gave me the best option for remounting the television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Repeat of theGeek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andy was a great representative of Best Buy. He was was punctual and courteous. He showed his exceptional skills when setting up my smart Samsung televisions. Would use his services again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All in all great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tony was great. Took care of my needs was efficient, neat and very knowledgeable individually.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service , Know what they are talking about !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed the issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a home theatre surround sound system installed - the sales rep said we needed a specific cord, the install guy said we didn’t and installed it the way he recommended and then our sound cut out intermittently. This time they came out and said that was wrong and fixed the issue. Quick service too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Moving and equipment was uninstalled

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of the items were removed and packed nicely for the move. There was minimal damage to the walls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents called as they were on the way, were on time, disconnected my sound bar. They were courteous and careful with my equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Was quick and courteous will definitely get my sound system here as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad to the rescue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys came and removed my old components and gave me suggestions on reconnecting a device. They were very very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Uninstall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek representative took care of uninstalling the sound bar quickly and lprofessionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came and it took my tv down and discarded it probably!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to have my bracket fixed and they did it quickly and peerfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad uninstalled my tv from its mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent successfully uninstalled my tv from its mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has been out 3 times because of problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just wish someone would have told me about the bad things with Eufy. I'm going to return them and buy Blink.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Television Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cody is very knowledgeable and patient. He does a great job making sure everything is working the way it's supposed to and that I understand how to operate all of my new equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad delivered and mounted our new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were efficient and knowledgeable. They mounted our tv and made sure everything was working perfect. Very friendly and took the time to make sure we were satisfied. Geek squa

    I would recommend this to a friend
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