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Customer reviews

Rating 4.7 out of 5 stars with 93 reviews

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94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-93 of 93 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mr

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Above and beyond. Awesome I will be renewing my subscription based on the service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    TV problem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timey assessment of problem and added tech to correct problem. Everything working well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Randy and his Team, Jason, Darren, Ben and Josh were absolutely incredible! Attention to detail was Awesome! I am a retired Army Officer, and if they were men men, I would promote immediately! I cannot tell you how much I appreciated Randy championing my efforts within my home! Well Done Team!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad installled my new T V

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a nice job. No complaints. Complete satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great install!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for the install on my yale lock at my garage door. He was great. He made sure we were all set with the software on our phones and that I understood the setting on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    john papa

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service people by geek squad on my new denon receiver thank you have a great day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV very fast.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always available and does what you need in a fast and professional way. They have fixed my computer problems, installed my TV and will always use them. The Yearly maintenance contract is a life saver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will only trust Best Buy/Geek Squad to service any equipment. I purchased from them & they take care of everything because they are knowledgeable & professional - always on time & most of all the best in finding solutions if what I need done is difficult. I highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service is the best. Knowledgeable, polite and fun to deal with. Jimmy, the representative, was great at installing a new receiver and programming 3 new remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I did not have any problems since

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent was very knowledgeable about my problem and I was up and running in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service agent was on time and very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad came and uninstalled my television.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who came and dismounted my TV wet awesome friendly and informative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon and Angie are the best. I love the geek squad.

    I would recommend this to a friend
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