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Customer reviews

Rating 2.5 out of 5 stars with 6 reviews

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33%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-6 of 6 reviews
  • Rated 5 out of 5 stars

    perfect gaming chair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gaming chair has a stylish design with vibrant colors, offering soft comfort and great support. It stays comfortable even after long sitting sessions. Easy to set up, sturdy in quality, and excellent value for money. I’m very satisfied and highly recommend it to gaming and leisure users!

    I would recommend this to a friend
    • Brand response from GTRACING
      Posted .

      The color of this chair is very bold, and it is also a new product of ours.
      Receiving such high praise from you, we are more confident that we can design more and better products in the future!
      Thank you again for your recommendation! GTRACING

  • Rated 1 out of 5 stars

    Save your money and buy something else

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this for my 9 year old grandson. It arrived in a small flat box with the part of the chair (wooden slats for rocking, 3 thin metal rods, and a faux leather cover) for me to fit together. After much cconsideration, I decided that I would need to retirn it in fear that it would not hold up or that my grandson would out grow it quickly. The return policy link on the product page is misleading. Seller hassles you to keep item. Offers $5 refund. When declined, seller states that they will cover the majority of the shipping and I would ONLY need to bear $15 if the cost.

    No, I would not recommend this to a friend
    • Brand response from GTRACING
      Posted .

      We apologize for not being able to provide you with a pleasant shopping experience.
      In fact, our products have a one-year warranty, and the quality is guaranteed.
      Therefore, it is worth keeping it.
      We also hope to discuss and reach a mutually satisfactory solution.
      We will also report your feedback on the return policy to our relevant department.
      If your problem is still not resolved, you can continue to contact our after-sales customer service for assistance.
      We would be very grateful if you could understand. GTRACING

  • Rated 2 out of 5 stars

    Cheap. Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chair cover barely fits. No flexibility to zip the bottom. Glad I got on discount

    No, I would not recommend this to a friend
    • Brand response from GTRACING
      Posted .

      Thank you for your feedback and we are sorry to hear that. As for your issues, please don't hesitate to contact us at [email protected], or call 877-236-5969.
      We are sure to help you out.
      Regards. GTRACING

  • Rated 5 out of 5 stars

    Gaming Chair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves its sturdy and fashionable plus endless comfort

    I would recommend this to a friend
    • Brand response from GTRACING
      Posted .

      We are sincerely happy to know that you and your family are very satisfied with the chair. Your recognition is not only an affirmation of our products, but also a motivation for us to continuously optimize our services. We will continue to work hard!⭐️ GTRACING

  • Rated 1 out of 5 stars

    Not what you think you are getting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair comes in a box smaller than a pizza box. Anything that folds up that small cannot be considered a chair. Also, you cannot return it to the store and the 3rd party seller will try to haggle you to keep the item if you are seeking a return.

    No, I would not recommend this to a friend
    • Brand response from GTRACING
      Posted .

      We apologize for the inconvenience.
      Due to privacy terms, we cannot contact you through this message. As for your issues, please don't hesitate to contact us at [email protected], or call 877-236-5969. Our after-sales customer service will help you. Regards. GTRACING

  • Rated 1 out of 5 stars

    Don’t buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I ordered and they will not let me return it. Best Buy has third party sellers don’t buy from them because Best Buy doesn’t allow you to return the items that you bought even though they are unopened.

    No, I would not recommend this to a friend
    • Brand response from GTRACING
      Posted .

      We are extremely sorry for what happened.
      Due to privacy terms, we cannot contact you through this message. As for your issues, please don't hesitate to contact us at [email protected], or call 877-236-5969. Our after-sales customer service will help you. Regards. GTRACING

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