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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 129 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers express satisfaction with the quality, condition, detail, and appearance of The Black Series Carbonized Collection Stormtrooper. Many praise the figure's articulation, metallic finish, and overall look, highlighting its superior detail and impressive carbonized aesthetic. However, some customers reported issues with the packaging, noting damage to the collector's box in several instances. Despite some packaging concerns, the positive feedback on the figure itself remains prominent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-129 of 129 reviews
  • Rated 4 out of 5 stars

    Box had wear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a box collector but i was forced to open this figure due to box condition

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Storm trooper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool looking storm trooper. Great price at bestbuy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A fine addition to anyone’s collection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received 2 of these from Best Buy, overall the figure is great, however both of mine had paint application issues ranging from minor to moderate which does take away from the value and display-ability but overall a nice figure to have!

    I would recommend this to a friend
  • Cons mentioned:
    Packaging

    Rated 2 out of 5 stars

    Poor packing by Best Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was decent, and the figure is pretty cool, but I’m an I. Box collector and BB screwed up the packing royally!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Packaging

    Rated 1 out of 5 stars

    Bad plastic mold

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The paint on this figure was chipped and scratched off in some areas, the figure has limited articulation and the plastic on the helmet had a spot that what I could best described appeared to be melted a bit. I assume the mold for this figure was resused or the plastic didn’t set right when the figure was going through production. In addition there was scratches all over the box as well. However, Best Buy’s curbside pickup was great.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Damaged on delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Box came damaged but its still a cool figure. Il have to buy a new one if i want it for display

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    They can’t find first my order . That’s not good !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was found later after 35 minutes . It was not mint . They didn’t took care of it. I will not order again on line . Poor handling of my on line order. .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Product package damaged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd of 3 orders I have had shipped to my local store. I am an in-box collector and all 3 boxes have been been bent or creased. After having to purchase 3 replacements by other retailers I will no longer purchase from BB.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    You suck!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in damaged. Thank You Best Buy You suck you suck!

    No, I would not recommend this to a friend
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