Customer Ratings & Reviews
- Model:
- HS2100
- SKU:
- 6541473
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers frequently mention the excellent sound quality of the 2.1 CH Soundbar with Wireless Subwoofer. The soundbar is also praised for its deep bass and easy setup using a single HDMI cable.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Zero Star Rating
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.if I still have the box for this, I will return it right away. The sound quality is garbage, and the system sound and system voice are even annoying. Even worse you cannot turn off the system voice prompt. So, every time you turn it on/off or connecting with the sub-woofer or lower the volume you have to hear the annoying system voice. I only wanted a soundbar that could connect easily with my Hisense TV but this wouldn't even connect. Do not buy this as you are better off buying VIZIO with same price but far superior sound quality and control options. And yes, even though it comes at an affordable price it has the quality of those soundbar sold at the dollar store. I am open to returning this item if not having the box which I thrashed to early wouldn't matter.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Hisense Customer, thank you for purchasing the Hisense HS2100 and for taking the time to provide us with feedback. To turn off System Voice Prompt, please: 1. Power on and press "Play/Pause" button 8 times continuously to enter the setting menu. 2. Use volume up and down to select the "Beep" menu item and press "Play/Pause" button to turn it off.
We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
- Pros mentioned:Sound quality
Fish006
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Matched with 75 inch Hisence TV. For less than 500 for both . This is going to be the next Samsung at half the price
I would recommend this to a friend Great purchase, 1 tiny annoying feature
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works and connects perfectly. I has a Hisense tv, so it was truly plug and play. Only pet peeve I have is that it announces when it powers on, every time you turn it on! I haven’t found a way to get that to turn off. Other than that, works great!
I would recommend this to a friend- Pros mentioned:Sound quality
Good Choice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Would recommend! Found this to be better than the Vizio brand.
I would recommend this to a friend poor product support
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.defective, had to be replaced and it took about 3 weeks for the replacement! have to register on-line and I had to contact them from 2-13-24 til 3-8-24 to get registered!
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi DanG, Thank you for your review on the Hisense HS2100, and for sharing your feedback with us. We're sincerely sorry to hear about your experience. Rest assured, we take customer feedback seriously, and we are committed to improving our processes to prevent similar issues from occurring in the future. Your satisfaction is our priority, and we hope to have the opportunity to restore your trust in our brand. If you require additional assistance please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.