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Customer reviews

Rating 4.3 out of 5 stars with 201 reviews

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    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

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    Rating 4.5 out of 5 stars

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85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 201 reviews
  • Rated 2 out of 5 stars

    Underpowers hardware interface unusable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros - Only 32in 1080p TV that i can find. Thats it. Cpu in this TV is very under powered. Interface is unusable. Youtube videos never load correctly. Plugged a fire stick into it now its usable.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Oliver, Thank you for choosing the Hisense 32A4K and for sharing your feedback with us. We are so sorry to hear about your experience with your unit. Please complete a factory reset on your unit by following these steps Settings > System > About > Reset > Factory reset. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 5 out of 5 stars

    Hisense TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good for what i need it for. Great price. Would purchase again in the future

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Busted TV, Awesome Customer Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Open Box, figured I'd save some money as it was going into our trailer. When the TV arrived I opened it because I wanted to check it out. I immediatly saw the the screen was cracked in two spots. Not sure if it was busted before they shipped it, or if it FedEx just doesn't know how to handle fragil items. Either way I was severly disappointed. The only thing I can say that is possitive, the customer service at BestBuy was great! She helped me return the TV and get my money back. DO NOT BUY Open box, just pay full price for a new one.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Hisense Customer, Thank you for choosing the Hisense 32A4K and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase, and we completely understand your frustration with receiving a damaged product. While we, as the manufacturer, may not be directly involved in store returns or refunds, we deeply regret that this situation did not meet your expectations. Thank you again for bringing this to our attention, and we hope your future experiences with our products will be more positive. Hisense

  • Rated 5 out of 5 stars

    It's a tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv works fine and I like the google layout but I have only had it for a month-ish

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mom loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for my mother. Fits perfectly in her room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround Sound, projector as well, frame tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer. Very knowledgeable sale agent very patient explain different models of items that i have purchased... the great thing about Best Buy is their Geek Squad once you purchased the warranty everything that you purchased going forward is covered. Awesome

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Frustrated with WiFi Connectivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like this smart TV, but it’s been nothing but frustrating to use. Every time I turn it on, it takes forever to connect to the Internet and refresh the home screen — sometimes it feels like I’m waiting several minutes just to start watching something. What makes it worse is that it constantly struggles to connect to my Wi-Fi, even though my router is literally in the same room. Once it finally connects, it works fine, but the setup time every single time is ridiculous. For something labeled as “smart,” it sure doesn’t act that way. Would not recommend if you value convenience or quick startup.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No blue tooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television itself is very good. However, it does not have a blue tooth.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi StephenW, thank you for purchasing the Hisense 32A4K and for taking the time to provide us with feedback. The TV supports Bluetooth version 5.0. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 5 out of 5 stars

    Easy online purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great price. Was as simple as walking in and they handed me my tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hisense TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV works well but I'm not too crazy about the audio. I bought the for my son, he's okay with it. For the price it's not bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Google tv it comes with a lot of channels.its great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy from best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Met our needs for small tv for a bedroom. Very good features for price. Set up not too difficult. Would buy again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not impressed

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price, the screen is not impresive at all, color look washed out.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Took 15-20 years for my sisters LG to die

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need a new TV to replace moms (well my sisters) old TV. Could not pass up the price and availability!.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dislike Google TV - don't recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average quality. I would not purchase again. This television made me to discover I do not like Google TV.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Hisense Customer, Thank you for choosing the Hisense 32A4K and for sharing your feedback with us. We are so sorry to hear that this unit failed to wow you. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 2 out of 5 stars

    Frustrating Cable/Antenna mode issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picture and sound is good, but the TV keeps kicking out of cable mode to antenna mode and need to reset the TV from start again every time this happens

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi MichaelG, Thank you for choosing the Hisense 32A4K and for sharing your feedback. We are so sorry to hear about your experience with your unit. Please complete a factory reset on your unit by following these steps Settings > System > About > Reset > Factory reset. Rest assured that your unit is covered by a one-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 4 out of 5 stars

    Delayed Delivery But Otherwise All Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was delayed but once it arrived, everything worked fine!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best 32 inch tv. I have ever purchased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great buy from Best Buy it’s hard to believe That 150 dollars buys a great tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HD TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Television is an excellent choice. I would recommend this Television to anyone. We were very happy with the choice we made.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had is a couple months, Solid for the price, used as an office tv,

    I would recommend this to a friend
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