Customer Ratings & Reviews
- Model:
- 40H5500F
- SKU:
- 6403993
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the 40" Class H55 Series LED Full HD Smart Android TV for its excellent picture quality and reasonable price. Many users also find the setup process to be simple and user-friendly. However, some customers have expressed concerns about the durability of the product, with a few reporting issues within a few weeks of use. Additionally, the remote control has been criticized for its slow response and occasional malfunctioning.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Smart tv
Nice Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a nice tv. I buy al my electronics at Best Buy.
I would recommend this to a friend - Pros mentioned:Price
Great image
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price ...... 100% recomended......
I would recommend this to a friend - Pros mentioned:Picture quality
Great Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and setup was so simple! Would recommend.
I would recommend this to a friend - Pros mentioned:Price
good TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works as advertised. It's a good price for the quality.
I would recommend this to a friend - Pros mentioned:Picture quality
Awesome smart tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect size for my room...good picture quality!!!
I would recommend this to a friend Very good TV!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed to replace a TV in our bedroom. The options were limited due to the pandemic. But we are very pleased with this smart TV!
I would recommend this to a friend- Cons mentioned:Speed
Don't buy this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Painfully slow. I regret this purchase and have little interest in using this TV because how slow it is. I've used cheap TVs before (Roku interface is incredibly faster) and I wanted this because I have a larger HiSense Android TV (H9G) and love the UI. This TV is awful.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Derek, thank you for purchasing the Hisense 40H5500F and for taking the time to provide us with feedback. We’re so sorry to hear that your TV is slow. Please ensure your TV is updated to the latest firmware version by going to Settings > Device Preferences > About > System update > Check for update. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
- Pros mentioned:Picture quality
Very affordable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm enjoying the television. It has a nice picture.
I would recommend this to a friend - Pros mentioned:Ease of use
A good smart tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It good tv, easy to use and set up !!!!!!!
I would recommend this to a friend - Pros mentioned:Picture quality
Decent picture quality but garbage smart interface
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV works fine and picture is decent for the cost but the smart interface is slow and needs work
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello TXNY, thank you for purchasing the Hisense 40H5500F and for taking the time to provide us with feedback. We are sorry to hear that the user interface is slow. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please ensure your TV is updated to the latest firmware version by going to Settings > Device Preferences > About > System update > Check for update. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
- Pros mentioned:Picture quality
Don’t recommend
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv back in February 2022 it is now December 1st 2022 tv has been fine picture wise and audio wise but loses connection pretty frequently Do Not Recommend Buying if you plan on using Netflix and Hulu and all that after 3 episodes it will force close with a network error
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi JP2021, thank you for purchasing the Hisense 43H4030F1 and for taking the time to provide us with feedback. We are so sorry to hear that your TV is not maintaining WIFI connection. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
lcoffeebeans
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first person I had to help me set up did not do a good job, but the second lady I had did great work and helped me a lot.
I would recommend this to a friendGood tv but
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I want to love this tv worked great out of box easy to set up but the 2nd day I had it it refused to connect to my wifi it connect disconnect over and over day 4 still the same I have looked up every fix restarted tv factory reset it 5 times unhooked my wifi and the extender and it will not connect at all to the main wifi so far its what I bought it for. a 2nd monitor for my computer
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Matt, Thank you for your interest in the 40H5500F. We're sorry to hear that you are having issues staying connected to your WiFi. This is not a typical issue that we have with the television. Please try connecting a Ethernet cable to the television and try performing a software update. If this does not resolve the issue please give us a call at 1-888-935-8880 or email us at [email protected].
Thanks Again,
We look forward to hearing from you!
Harley with the Hisense Support Team
Price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THE PRICE WAS DECENT. THE ONLY THING I WOULD CHANGE IS THE SOUND. IT CHANGES DURING PROGRAMS NOT SURE IF IT IS A FLAW OR THE ACTUAL SHOWS IN WATCHING.
I would recommend this to a friendHisense issues
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV lost picture after only 2 years. Also, Hisense TV does not have a guide. You can only see what's playing on your saved channels. What a joke.
No, I would not recommend this to a friendGood TV for my purpose
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV specifically for my exercise area for YouTube exercise videos, etc. Works great for that and probably for other viewing as well.
I would recommend this to a friend- Pros mentioned:Picture quality
Delay in Response is Frustrating
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen and sound on this TV are fine, particularly for a bedroom TV. However, the interface is a constant cause of frustration. The menu has a huge delay on all apps and a common solution is to restart the entire TV to make it usable. We bought 3 TV's when we moved to a new house and this is the worst of the 3. The similarly priced TCL is much more usable.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the 40H5500F. We sincerely apologize for the issue you are having with your television lagging. Please perform a factory reset on the television by going to Settings>Device Preferences>Reset. The television will then shut off and after coming back on will prompt you to set up the TV like when it was just out of box. If this does not resolve the issue please give us a call at 1-888-935-8880 or email us at [email protected].
Thanks Again,
We look forward to hearing from you!
Harley with the Hisense Support Team
- Pros mentioned:Picture quality
Disappointed in picture quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unless you have HDTV at home, the picture is not that great. In the store, the picture was wonderful: bright, crisp images. But at home, it is dull, lifeless. Wish we would have bought an LG like we had before the lightning strike happened. Will never buy an off brand again. Disappointed in Hisense.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello DebS, thank you for purchasing the Hisense 40H55 and for taking the time to provide us with feedback. We’re sorry to hear that you are not satisfied with the picture quality. Please select a different picture mode or toggle with the advanced picture settings to get the desired quality. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
Good value!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price setup was easy mounting pattern was a little odd Smart menu is very cumbersome
I would recommend this to a friendGets the job done
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value and its good for the amount paid. Processor can be a bit quicker. Everything else seems good enough for kids.
I would recommend this to a friend