Customer Ratings & Reviews

TV functions, but I’m upset that I missed the return window. The reviews about glitches or the TV running and processing slow are accurate. Wish I would’ve just purchased another Fire TV because the picture quality may be a slight improvement, it is not worth the lag or lack of features compared to a Fire TV

I bought this tv a little over a week ago and as soon as I started using it its been laggy and slow. I bought it to replace my bedroom tv that I’ve had for 10 years that only JUST started acting slow and crashing. This tv I bought brand new and its slow and laggy. Returning. Dont waste your time.

This 55" Class U6K Series Mini LED Quantum ULED Google TV is great, and also very budget friendly. Picture, sound, display, and accessibility are wonderful. Connecting my daughters XBOX was fairly easy. We also tend to stream from a bunch of different streaming services/apps, (Netflix, hulu, peacock, apple tv etc..) I have noticed that when I downloaded all of these apps the TV does lag a little, its very slow and buffers allot when streaming. It would probably not be the best to have so many apps downloaded, performance on that point needs a little work, but its not a deal breaker for us. Sound quality is surprisingly amazing, I do not need to use any other speakers with the TV Picture/display quality is nice and bright -the colors are so vibrant and colorful and makes the TV watching experience even better. Other than the lagging of apps, the TV is wonderful, we are even thinking of mounting this TV on our deck for those late-night movie nights. I currently own 3 Hisense TVs and this is the best so far!

When it comes to purchasing a new Smart TV, one expects a seamless, high-quality experience, something that, unfortunately, the Hisense Smart TV seems to struggle with. Here's a rundown of the reasons why this particular brand might not be the best choice for your entertainment needs. First and foremost, a fundamental flaw with the Hisense Smart TV is its inability to maintain a stable viewing session. Users frequently report the aggravating experience of the TV automatically reverting to the home screen, irrespective of what they are watching. This issue isn't just a minor hiccup; it significantly disrupts the viewing experience, making it nearly impossible to watch anything without interruption. The Hisense Smart TV has a problem when streaming on Netflix – the screen goes black and then redirects to the home page. This isn't just an occasional glitch; it's a recurring problem that makes the TV not work. Performance-wise, the TV leaves a lot to be desired. Slow frame rates and an unresponsive feel are common complaints. This sluggish performance is particularly noticeable in the menu where it takes up to 10 seconds to load. This not only affects the viewing quality but also makes the user interface frustrating to navigate. Another significant issue is the management of apps. I have frequently encounter messages prompting to uninstall apps and to free up space or for other reasons. However, the frustration begins when, after complying with this request and uninstalling the apps, these very same apps automatically reinstall themselves without any user input. This lack of control over the apps is a serious drawback for users who prefer to customize their viewing experience. Lastly, navigating through the settings and apps is a hassle in itself. Users report difficulties in effectively managing settings or resolving the aforementioned issues through the provided options. This lack of user-friendly customization and troubleshooting options further adds to the frustrations of dealing with a Hisense Smart TV. In summary, while the Hisense Smart TV might be tempting for its price point or other features, the issues it presents – from slow interface, problems with software, poor performance, to restrictive app management – are significant enough to warrant looking at other options. For a hassle-free viewing experience, it's advisable to consider other brands like Samsung and LG that offer more reliability and user control.

DO NOT BUY! Horrible tv. Good picture but very very laggy even with the updates. Go buy a Roku instead