Customer Ratings & Reviews
- Model:
- 55U8K
- SKU:
- 6541871
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers are pleased with the picture quality, brightness, and ease of use of the 55" Class U8 Series Mini-LED QLED 4K UHD Smart Google TV. Many also appreciate the value for the price and the performance for gaming. However, some drawbacks mentioned include viewing angles and occasional issues with the Google TV operating system. A few users also noted concerns about blooming and RAM limitations.
This summary was generated by AI based on customer reviews.
Not for Spectrum TV Users
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Television seemed ok but it could not provide Spectrum App and since we only have Spectrum tv services, this tv is not useful
No, I would not recommend this to a friendNot that great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV, brought it home and set it up. The screen is non uniform and doesnt look very good. When viewing black screens portions of the screen are lighter and darker. The right side is always slightly brighter. I'm trying to work with hisense for a replacement but it might just be a cheap tv. I don't recommend it.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi JeGo, thank you for purchasing the Hisense 55U8K and for taking the time to provide us with feedback. We're sorry to hear that you are experiencing this issue. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
Price is fair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is price fairly. I just hope it last longer than my previous tv purchase from Hisense
I would recommend this to a friendPurchased for a give away. Don’t own it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was bought for a give away. Don’t own it. It was given away
I would recommend this to a friendApps, freezing, lagging and crashing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hisense - 55" Class U8 Series 4K HDR Mini-LED QLED HDR Google TV, I brought from bestbuy not even 60 days ago apps keep freezing lagging and closing out. I have over a 1.2 gb internet speed and the tv is hardwired to a latest netgear nighthawk modem. I researched troubleshooting for this because its been happening alot to no resolution. Please advise on this matter I am extremely this disappointed in this product after reading all the reviews. As of now I have to give it a one star rating
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Rdotwill, thank you for purchasing the Hisense 55U8K and for taking the time to provide us with this feedback. We’re so sorry to hear that your TV is not working properly. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
Ehhh
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TCL q7 looks waaay better than this tv. Words or numbers dont even look good. Streaming uhd on vudu looked great. But nothing else. Taking this tv back!
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi GavinM, thank you for purchasing the Hisense 55U8K and for taking the time to provide us with feedback. We’re sorry to hear that you are not satisfied with the picture quality. Please select a different picture mode or toggle with the advanced picture settings to get the desired quality. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
Picture quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't understand this tv,it doesn't give me a 4k picture no matter how I have my Xbox or PlayStation set up,it's a real bummer
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi MikeP, Thank you for choosing the Hisense 55U8K, and for sharing your feedback with us. We encourage you to reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Picture Quality- Poor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality just not there. I had Geek squad come out to check, could not improve quality, So I returned. Bought a Sony -- much better!!
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Peewee, thank you for purchasing the Hisense 55U8K and for taking the time to provide us with feedback. We're so sorry to hear that you are not satisfied with the picture quality, which resulted in you returning the unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. If you do decide to purchase another Hisense product, we are here to help! Thanks again, Harley with the Hisense Support Team.
pick another brand
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV failed shortly after receiving it, Dealing with Hisense customer support is a nightmare have been trying to get the TV fixed or replaced for almost a month and still just have a dead TV.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi MatthewS, thank you for purchasing the Hisense 55U8K and for taking the time to provide us with feedback. We're sorry to hear that your TV is not working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
Bad tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work—sound cuts in and out for no reason. Best Buy wouldn’t allow us to return it. Won’t be buying anything from Best Buy again
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi JustinD, Thank you for choosing the Hisense 55U8K, and for sharing your feedback. We're sincerely sorry to hear about your experience. Please complete a factory reset on your unit by following these steps Settings > System > About > Reset > Factory reset. Rest assured that your unit is covered by a two-year manufacturer's warranty. We encourage you to reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Don't waste time and money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this tv had more problems than any other tv i have ever owned i do not recommend and hisense costumer service is bad I mean bad...
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Jonerb, Thank you for review on the Hisense 55U8K, and for sharing your feedback. We're sincerely sorry to hear that this unit failed to wow you. Rest assured, we take customer feedback seriously, and we are committed to improving to prevent similar issues from occurring in the future. Your satisfaction is our priority, and we hope to have the opportunity to restore your trust in our brand. Should you have any reservations regarding your interaction with our Customer Service, please don't hesitate to reach out to our Social Media Team via Facebook (www.facebook.com/hisenseusa), referencing the review you posted on BestBuy. Thank you once more for your trust in Hisense. Warm regards, Harley and the Hisense Support Team.
Don't waist you're time or money.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible tv returned 4 days later complete garbage! I ended up buying the best tv i ever owned the LG C3 Evo 55"
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Jason1972, Thank you for choosing the Hisense 55U8K, and for sharing your feedback with us. We are so sorry to hear about your experience. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We hope you choose Hisense again in the future and if you do, we are here to help you. If you require additional assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Clarity good on shots with no motion….
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dog water motion processing. Finding a new modern tv that handles motion well seems hopeless.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Pssh, Thank you for choosing the Hisense 55U8K, and for sharing your feedback with us. If you ever experience soap opera effect or motion juddering, please toggle with the Motion enhancement options which can be located under the picture settings. If you require technical assistance please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pic kept changing light during scenes and image quailty no good returned
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Jdeer098, thank you for purchasing the Hisense 55U8K and for taking the time to provide us with feedback. We're sorry to hear that you are not satisfied with the picture quality, which resulted in you returning the unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. If you do decide to purchase another Hisense product, we are here to help! Thanks again, Harley with the Hisense Support Team.
Poor quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is blurred and lags. Sound is poor. Wish I would not have purchased.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Happy, thank you for purchasing the Hisense 55U8K and for taking the time to provide us with feedback. We’re sorry to hear that you are not satisfied with the picture or sound quality. Please select a different picture and sound mode or toggle with the advanced picture and sound settings to get the desired quality. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
- Pros mentioned:Picture quality
The best gaming tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Hisense 55-Inch U8 Series 4K Mini-LED ULED Google TV is designed for gaming enthusiasts, offering cutting-edge Mini-LED display tech for immersive for gaming with deeper blacks. Its 4K resolution and 55-inch screen deliver sharper visuals, while Google TV integration provides access to gaming apps and streaming services. With top-notch picture quality, it caters to gamers seeking an immersive entertainment experience. Check the official website or gaming reviews for the latest features and performance details.
I would recommend this to a friend - Pros mentioned:Brightness, Picture quality
Amazing TV for the prices/value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This brand has really stepped up there quality in the past two model cycles. The peak brightnesss this tv achieves is nothing short of impressive. The vibrant colors and image sharpnesss should come with a tv that would normally be at a significantly higher price, but i cant stress enough the value this offers.
I would recommend this to a friend - Pros mentioned:Picture quality, Refresh rate
I love telling my TV what to do and it does it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picked this up on sale and I'm really enjoying it, the picture is nice & bright and the settings are super formidable to get your desired image. You can also choose whether or not you're manipulating the image settings of the entire TV or of just the input you're currently on. The voice assistant is a welcome upgrade for me and having the high refresh rate is great for when I decide to use my PC on my TV for certain games.
I would recommend this to a friend - Pros mentioned:Picture quality
Awesome Picture and Sound But "Buggy" at Times
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. The picture is extremely clear and the colors are almost unbelievably good, breathtaking, when the set is working properly that is. It's "buggy" or "glitchy". Everything will seem to be fine then suddenly the color is dull across all channels/HDMI ports, etc and the TV needs to be reset. Not sure I like that as I have to go back in and re calibrate the pic and sound settings each time. For now I would say buy it, especially at this price point but honestly it's given the most problem of the 3 "smart" TV's I have owned to date. The others gave nearly zero problems but with this one the "buggy" issues are nearly a daily occurrence. Also, buy the absolute best HDMI cables you can (I went with Pixelgen) to avoid the "Weak or No Signal" issues that were also a daily occurrence. Buying this HDMI cable seems to have cleared this up but I am not 100% certain yet, so far, so good. I may not be able to edit this review and this info may change for the better, just don't know!
I would recommend this to a friend - Pros mentioned:Picture quality
As Good As the Expensive Brands
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Hisense was easy to set up and the picture out of the box is sharp and bright. I have a Samsung QN90B and my new Hisense U8k's picture seems just as good as the Samsung. I also have a LG OLED which, because of the lack of brightness, has been a big disappointment to me. Sometimes you have to ignore the reviews of professional reviewers who get involved with so much minutiae about black blacks and blooming that they are afraid to say that a lower priced TV is just as pleasurable to watch as the name brands.
I would recommend this to a friend