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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 387 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the Home Max Smart Speaker's sound quality, particularly its bass and volume. Many also found it easy to set up and use, praising the Google Assistant integration. However, some customers noted that the speaker's size and weight are significant drawbacks, and a few experienced issues with Bluetooth connectivity. The price point was also a source of some negative feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-15 of 15 reviews
  • Cons mentioned:
    Size

    Rated 2 out of 5 stars

    Not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My expectation of this product was set too high. It is not compatible with all bluetooth devices. It is huge and the sound is not as impressive as lead to believe. Price does not meet quality. It is an over priced ugly speaker

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality, Volume
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Awesome Sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Appreciate that you can adj. bass and treble. Multiple mics are a plus however when loud it still has problem hearing commands. But Great sound. Loud enough for inside without distorting or sounding overly boomy or tinny. Downside is its relatively large footprint but minor issue. Would still reco.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Volume
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Tweaking required, but you can't beat convenience

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: * Great looks * Great sound, after a bit of fiddling. * Gets louder than almost anyone would ever need. * Cast feature works amazing with android phones. * Mics pick up voices better than expected when in use. * Google Assistant still seems better than most. Cons: * Audio is unbalanced and really base-heavy out of the box. (But Google has a first party equalizer in their app.) * Unit is pretty large and heavy * At original price of $400, one could argue going with Sonos or building an independent stereo system. * Input lag when using wired inputs. Wouldn't recommend using with a TV.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Lucky to purchase one

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to purchase a Home Max after learning of their discontinuation. It's a very good sounding speaker and easy to set up. My only minor gripe is that it's a very big and heavy speaker. But it does it's job well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Finally Got It!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had been wanting one ofnthese for a while and finally took advawof a nice price drop from Black Friday. I have this in the living room of my apartment and the sound is amazing. My apartment is a little less than 900 sq/ft and this unit fills the entire apartment with clear crisp sound. I couldnt be happier with the purchase. I haven't used the bluetooth to TV feature, so i can't speak on the reported delays, but i can assure you that Casting works with mo issues. I cast from both an Android and iPad and have no complaints. I haven't been able to get to Max volume simply because the unit gets really loud, but highs are clear and the bass lows are very very good as well.

    I would recommend this to a friend
  • Pros mentioned:
    Bass
    Cons mentioned:
    Size, Weight

    Rated 5 out of 5 stars

    Bigger size and sound than I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was bigger than it looks, and it's weight surprised me. As well did the sound, deep rich bass, and crisp mids, and highs. Sits at our bar in the dining room. I am extremely happy with it, and will most likely get another.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Awesome Smart speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought the Apple HomePod. But it disappointed me. So I returned it and bought this instead. The speaker sounds great and does a whole lot more and beyond than the HomePod. Works great with google play music and syncs with my tv and other speakers for full house surround sound. The kids love it too always asking questions and playing the game show when you say “ I’m feeling Lucky”. I definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Super loud and huge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was way bigger then I thought it was going to be, but love it! Super loud and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Powerful speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace an original Google home. That did the job as far as automation but was weak in terms of sound quality. This is quite a bit larger but really packs a punch sound wise that fills my family room. I use it primarily for streaming from Spotify. I think Google is phasing this out for the smaller Nest Audio, but the max has much more power, recommend you can find it on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Amazing sound quality! Worth every penny!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality! It's big and heavy but once you hear the sound it produces, you'll see why. I am an Apple fanboy but hate Siri and the limited speaker options. I already have a nice collection of Google Assistant speakers and decided to include this one when it was on sale, totally worth it. Overall all the speakers I own, this is the best sounding one. My only complaint is the cloth, I hope over time it doesn't get dirty.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Massive Speaker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker is massive. It was bigger and much heavier than I thought it would be. But it offers great sound! I use at as my computer speakers, my default speaker for a google nest screen device and I cast to it with my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great Speaker!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker sounds great,the one thing I would say is that it is a bit bigger than I thought, I wasn't expecting it so big, other than that I am very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Size, Weight

    Rated 3 out of 5 stars

    good sound; only problem is size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a high quality smart speaker. The only problem I had with it was its size and weight. It takes up a lot of space and is heavy to move around.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Best Google Home device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing, it sounds absolutely amazing and fills a room. That being said, IT IS LARGE.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Great Speaker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds so good. Its HUGE though, 18 lbs and takes up a whole shelf on my bookcase. But worth it for $150

    I would recommend this to a friend