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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 143 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers highly appreciate the heat and vibration features of the Pro Therapy Elite Shiatsu and Vibration Neck Massager. Many users found it effective in relieving tension and headaches, and praised its relaxing effect. The product is also considered reasonably priced and portable, making it a great gift option. However, some customers mentioned that the massager is a bit larger and heavier than expected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 143 reviews
  • Rated 4 out of 5 stars

    Works very well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Would recommend for occasional neck/shoulder massaging. The heat is nice too. Very simple to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it was cordless but it works wonders!!!!!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Product is ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The power is strong I just don’t like that I have to hold on to it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great gift and really works, love that it’s portable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall works well. The heat doesn't get very hot however.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    worth a try

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty well but basically just for your neck. Doesn't get shoulders or back at all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great massager. Easy to operate. Was able to reach my upper back. My wife enjoyed it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    massage is best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i dont care for the vibration, BUT i love the massage and heat

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice. Works great. It's a little louder then I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Neck neck neck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel that relief in your neck right now? Oh you don’t? You should probably buy this. You’re welcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jasen

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a perfect gift for a friend birthday. He really appreciate it because it came at a perfect time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Relaxing

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife for her birthday because she has such a stressful job and always had pain in her neck. She loved it! Especially the warming effect! She uses it often.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay for the price, not much else

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're really in a pinch for a massager, this fits the bill. It only has a heat and massage setting. You're better off getting a heat pad or chipping in for something a bit more expensive with more options.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wifes gift

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Git this as gift for my wife. She always uses it when she gets a chance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Migraine Knots bye bye

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is great for any deep knots that may form from Migraines. However, if you can not tolerate pain like a deep tissue then this is not for you.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    0k product but not for multitasking.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. A little difficult to properly position and does, generally require at least one hand to hold so may not be easy to use while trying to work. Takes a while to warm up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    BBFan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this primarily for applying heat to my neck. The emphasis of the product is mainly for massage. The heat part is weak and neck wrap is uncomfortable. I returned it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the price.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift and my aunt loves it. She uses it daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Relaxing helper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an ongoing issue with tightness in my neck and this is the perfect ticket to help me relax.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Messages

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No good they do not work well but a good value stiff

    No, I would not recommend this to a friend
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