Customer Ratings & Reviews
- Model:
- HYF290BV1
- SKU:
- 5579461
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the quiet noise level and cooling capabilities of the QuietSet Oscillating Whole Room Tower Fan. They also appreciate the convenience of the remote control and the ease of use. Furthermore, customers find the fan's performance, size, speed, and oscillation to be satisfactory, and they appreciate the space-saving design and reasonable price.
This summary was generated by AI based on customer reviews.
Decent but didn’t last
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was good while it lasted. Mine lasted around 9 months. Just stopped working all of a sudden. Regret not buying warranty.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .This is not the longevity we'd expect from this fan. We'd like to look further into this. Please email us at SocialSupport@helenoftroy.com for assistance.
Pick a different Dan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very powerful and too fragile. Bumped it and it tipped over, now it’s broken and not usable
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .We apologize for any inconvenience you have experienced with our product. We'd like to help. Please email us at SocialSupport@helenoftroy.com for assistance.
Nice looking but horrible.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t feel any cool air blowing. It feel like there is heat coming out. I brought it for my daughter’s room in the attic. Because I didn’t want the AC on because of COVID. The other tower fans in the other room work like a charm and much older. Waiting for Best Buy store to open up to return and get a tower fan that blows cool air and not heat.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .Hello - we appreciate your feedback. We are here to assist you and ask that you please contact us directly. Our email and phone number can be found in your Owner's Manual. We look forward to speaking with you.
Not strong enough
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wind flow was too low. didn’t cool the room. If the speed is turned up then it’s too loud. Sticking with VORNADO brand
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .We would not expect this fan to be loud. We'd like to help. Please note, this unit is a fan; it is not an air conditioner. This unit will not push cooler air into the room to lower the temperature; it will circulate the air that is already in your room. For additional assistance, please email us at SocialSupport@helenoftroy.com.
Best Buy Return Policy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought one and works great. Using the new one and it is noisy. Now can’t return it as it’s over 21 days. This return policy is ridiculous.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .We apologize for the inconvenience you've experienced with your QuietSet Tower Fan. We're committed to ensuring you have a product that works well and meets your expectations. While Best Buy's return policy is outside of our control, we would like to assist you directly. Please reach out to us at SocialSupport@helenoftroy.com for further support.
Not a good choice for a 10 x 12 room
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to help cool a bedroom that does not get much cooling from our home AC unit. This unit did not help cool the room and was returned to Best Buy.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .Thank you for sharing your experience. We apologize for any confusion. This unit is a fan; it is not an air conditioner. This unit will not push cooler air into the room to lower the temperature; it will circulate the air that is already in your room to help create a breeze. If you require assistance, please contact us at [email protected]. Thank you.
Where’s the air flow?
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The redeeming quality of this fan is the style/look, but what a pity I took too long to take back to the store (was no longer able to return). The air flow that comes from this fan is pitiful - even on the highest level, doesn’t even compete with my Lasko fan’s lowest setting. Save yourself and get any Lasko before getting this fan.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .Thank you for reaching out to us. We'd like to look further into this. Please contact us directly by emailing SocialSupport@helenoftroy.com.
Not recommend
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is just an hype. I won’t recommend it to anyone else. Waste of money fan work not not even The ordinary fan
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .We apologize for any inconvenience you have experienced with our product. We'd like to look further into this. Please reach out to us by emailing SocialSupport@helenoftroy.com.
Fan isn’t Powerful for Pricetag
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fan isn’t powerful at all for the money that they charge for it. It’s easy to setup but very disappointed in the performance.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .Hello-We appreciate the time you took to provide a review. This isn't what we would expect from our products and we ask that you please reach out to us directly so we can look into this. We’re here to help. Our email and phone number can be found in your Owner's Manual. Thank you
Not much air
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to help with moving air when my air went out and it didn’t do much more than take up space. Certainly not worth the price. I returned it.
I would recommend this to a friendBrand response from ManufacturerTechSupport
Posted .We appreciate this feedback. We ask you to please contact our team at [email protected] so we can help. Thank you.
Expensive, no wind relief
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The design is nice but it serves no purpose as a fan. Very little wind relief from this fan.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .Hello-Thank you for taking the time to write a review. We would be happy to look into this further as this is not what we would expect from our products. Please contact us directly. Our email and phone number can be found in your Owner's Manual. We look forward to speaking with you.
Bought new, came used.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this on sale $10 off. NO where does my order said this was a return or a refurbished product. But it had clearly been returned to the store, Wrapping already open, padding in incorrect places....works for a few. Then we turn the wall unit AC on, and then this fan starts to sputter. Air flow goes down. Seems to happen only when the AC is on, tired other plugs, and on separate breakers, still sputters.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .Hello - we appreciate your feedback. We are here to assist you and ask that you please contact us directly. Our email and phone number can be found in your Owner's Manual. We look forward to speaking with you.
Look nice but ! Low air !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a lot of air come out of this. A won’t recommend this to anyone depending on this unit to get refreshing air !!! No a lot !
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .Hello - we appreciate your feedback. We are here to assist you and ask that you please contact us directly. Our email and phone number can be found in your Owner's Manual. We look forward to speaking with you.
Expensive plastic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Right now our AC is out but I have a $20 pedestal fan that works better than this thing. Not only is it short but you can barely feel it unless you're right next to it. Forget cooling off a small room let alone a large one. The "8 speed" "feature" is a joke feels less powerful than a 3 speed
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .We're sorry to hear this fan did not meet your expectations. If you would like some help finding the right fan for you, please reach out to us by emailing SocialSupport@helenoftroy.com.
Not worth it
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't feel it made a great difference, and definitely could've done better research to find one that did a better job.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .We're sorry to hear this fan did not meet your expectations. If you would like some help finding the right fan for you, please reach out to us directly. Our email and phone number can be found in your Owner’s Manual or on our website.
Now quite.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fan was quite at first now it makes a knocking sound. I paid of $45 for this fan i should not hear this.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .This is not the performance we would expect from this fan. We'd like to help. Please contact us at SocialSupport@helenoftroy.com for assistance.
Horrible grinding
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes horrible grinding sounds at all settings that are actually terrifying when they startle you awake.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .We're deeply sorry to hear about the experience you've had with the Honeywell HYF290B Tower Fan. That certainly isn't the performance we aim for. Please contact our team at SocialSupport@helenoftroy.com so we can assist you in resolving this issue. We're here to help.
Had to return it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I need a modern fan very badly, this product produced such a weak air flow we could not believe it how weak it was for the price. An average desk fan would produce more of a cooling effect. If I held a cardboard fan in my hand and fanned myself it would be better than this one.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .We appreciate this feedback. Thank you for taking time to share your experience.
broke quickly
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.when i first bought this, it worked great, though after about a month and a half or so. the fan stopped working suddenly.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .Hello - we appreciate your feedback. We are here to assist you and ask that you please contact us directly. Our email and phone number can be found in your Owner's Manual. We look forward to speaking with you.
Invest a little more
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.May look nice but cheap material. Bottom base got little crack when i tried snap it together.
No, I would not recommend this to a friendBrand response from ManufacturerTechSupport
Posted .We're sorry to hear you had this experience with our product. We'd like to help. For assistance, please reach out to us by emailing SocialSupport@helenoftroy.com.