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Customer Ratings & Reviews

Your price for this item is $448.99
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The comparable value price is $699.00

Customer reviews

Rating 4.7 out of 5 stars with 165 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers often highlight the touchscreen, ease of use, and long battery life as significant advantages. The positive feedback also frequently mentions the Chromebook's performance, screen size, and lightweight design. Many appreciate its affordability and sleek aesthetics. Overall, the product receives praise for its suitability for various uses, from homework to college work.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 35 reviews
  • Pros mentioned:
    Battery life, Speed, Touchscreen

    Rated 5 out of 5 stars

    Fast and reliable everyday laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently gifted my dad the HP 14" 2-in-1 Chromebook, and it's turned out to be a perfect match for him. This laptop looks pretty sleek in Mineral Silver, and it's not just a pretty face - it feels tough and well put together. It's got some serious pep with the Intel Core i3, 8GB of RAM, and a snappy 128GB SSD. The touchscreen is super vibrant and reacts instantly to his taps and swipes. The 2-in-1 design is fun; he can flip it into a tent, tablet, or use it like a regular laptop. Plus, the battery keeps on chugging all day. Chrome OS is straightforward and doesn't give him any headaches, and considering what you get, it's a sweet deal. Dad's been grinning ear to ear with this one, and it's easy to see why – it's the perfect tech buddy for his everyday stuff, and I'm glad he loves the gift!

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touchscreen

    Rated 5 out of 5 stars

    Great so far!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying this new computer. My typical use is very basic (internet, storing documents in the cloud, etc) and it does those things well. I really like the screen. The computer is lightweight and everything is quick. I haven’t used many of the “extra” features at this point so I cannot speak to those.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed, Touchscreen

    Rated 5 out of 5 stars

    Super !

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ambassador product no difficulties and runs fast! It’s super smooth I neeeded an upgrade and this was it ! Maaaaaaan it’s good and I love how it’s touch screen how fancy ! The battery life is good it’s so on point k get lazy and never charge it so this is a must. The display is CRISPY such a good deal for all this great qualities.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Second one I bought this week!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the last three generations of this Chromebook. This one is by far the best. The 12th Gen intel Core i3 is smooth, the new 16:10 aspect ratio makes this device feel so much more modern than the past 16:9 iterations. I love that it has kept the fingerprint reader, camera shutter and mic mute buttons. The only slight drawback is the 250 nits but I use it indoors and keep it on 75% brightness which is more than enough. The aluminium build is sturdy and the laptop does not bend at all. Awesome backlit keyboard and wonderful video camera seals the deal for this amazing device!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touchscreen

    Rated 5 out of 5 stars

    HP - 14" 2-in-1 Wide Ultra XGA Touch-Screen Chrom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this laptop! It's fast and I love the touchscreen and the 2 in 1 design which allows it to go from laptop to tablet. This is the best computer I have ever had! I got such a good price for this i couldn't pass it up, and I'm so happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touchscreen

    Rated 5 out of 5 stars

    Excellent Chromebook for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned several Chromebooks and this one is my favorite by far. At it's retail price I wouldn't have purchased it, but BB had it on sale and I snagged an open box model for under $300. For thata price this model is well worth it. The build quality is very good, the keyboard and trackpad are excellent, and the machine is plenty fast with its ample memory and 12th-gen Intel processor. It even has a fingerprint reader! Nits are few--the screen could be brighter and the weight could be a bit less. Neither of those bother me too much, and for the money I am very happy with my purchase. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great Purchase!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellently. Fast, easy to use, and quick to get configured the way you want it. Very affordable as well. I prefer this over the more expensive laptops.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touchscreen

    Rated 5 out of 5 stars

    Mrs d antonuccio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful. So happy with this product. Beautiful screen smooth typing. Beautiful design. Fast miving speed

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touchscreen

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let's start by saying that I have always been hesitant of Chromebooks. This one is amazing. It's fast and handles all the day to day takes that I need to do. The screen is nice and bright and clear. And is a pleasure to watch videos and play some games on. I really think HP delivered a top tier product.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touchscreen

    Rated 5 out of 5 stars

    Loves HP Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for the wife to use in the kitchen and she absolutely loves it. Good response from the keys, clear and bright screen, and quick. She uses it only for internet, but she loves it regardless.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    HP Chromebook

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice chromebook. Much faster than my prior ones. Nice screen resolution. Like the backlite keys at night. Battery perfectly adequate, but i'm not sure it's 10 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touchscreen

    Rated 5 out of 5 stars

    Perfect for just about everyone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Chromebook plus without a doubt. Very fast, love the keyboard. Easy to recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Chromebook!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Chromebook! Fast, sleek, easy to use. Love the back lit keyboard and large screen.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touchscreen

    Rated 5 out of 5 stars

    Laptop Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good purchase for my daughter in high school. Fast processor and screen/display is very crisp

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    great chromebook

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great book vivid colors and fast. Battery last quite a while.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Exactly what I was looking for

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is exactly what I was looking for. The battery life and speed are great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touchscreen

    Rated 5 out of 5 stars

    HP Chromebook

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defect speed and screen for the price. I world buy another one should the need arise.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touchscreen

    Rated 5 out of 5 stars

    Buy this laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, it is fast and the touch is very responsive

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Satisfied!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son love the Chromebook! Very light and handy. Good speed

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Not Ideal for Everyday- Great for Schooling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning this laptop only because of the limitations within Chromebook itself. I used the laptop for about 2 days for work and personal and it ran great. Out of all the Chromebooks I tried this was the fastest and most responsive. Id recommend only if you need no external applications and are solely using the Google functions.

    No, I would not recommend this to a friend