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Customer reviews

Rating 4.3 out of 5 stars with 935 reviews

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  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 935 reviews
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. The only problem I had was at the begging when I tried to install the new apps. It was not loading and took a while to get access to the internet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good enough

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good laptop, al least at moment, but the price not, because come without charger and the price for this is expensive

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Value for the Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer hardware itself is fine, but, for whatever reason, Windows itself is giving me a headache. It used to be that one could simply download a game and play it, but now Windows, in the name of "security," is blocking the download and making me acquire it from the Windows Store. The only problem? This game is not on the Windows Store. The game is called Magic The Gathering Arena and is published by Hasbro, which is a pretty reputable game and toy company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought and gifted this laptop for girlfriend she was so excited and using it for school

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does load slow in some areas, but just used for school so it gets the job done.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of slow, need for business use only. Will buy something faster next time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Entry level laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good starter laptop for simple use gets the job done

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good entry-level

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what I need it to do. Gets a little buggy at times, but it works fine otherwise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s very nice computer big enough for my daughter school work from home with it

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Student Laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for elementary school student use for homeworks.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my laptop for 7 months and it was perfect until one day i went to use it and it was...broken? i took it to get fixed and they were surprised it was fried after a short time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up. This is the second laptop I've purchases in the past 6 months.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm giving it only three stars because when I received it i had to take it back for a software issue it would not bootup properly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop Ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok. Decent price for minimum features if you just use for simple things and not big projects.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT VALUE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very pleased with how quick the laptop was shipped out. Great price and great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cheap but quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this product at the best buy out let and was suprised with the condition it was in for the price. it’s a bargain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok computer to heart things done. Kinda slow but not bad for the price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was slow so I had to return don’t recommend if you like playing games on your laptop! But good for school but I wanted to do both.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup! Clear screen! I do wish the numbers were on the right but it is ok. I love HP products! Best Buy has the best deals! The employees are very knowledgeable and friendly!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and helpful

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a computer For my kids school. The staff was very friendly and helpful.

    I would recommend this to a friend
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