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Customer Ratings & Reviews

Your price for this item is $182.00
The comparable value price is $219.99

Customer reviews

Rating 4.6 out of 5 stars with 1393 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 14" Laptop for its overall performance and portability, making it suitable for users needing a computer on the go. The laptop also receives positive feedback for its battery life, processor speed, color, weight, and size. However, some customers have expressed concerns regarding the screen quality, storage capacity, and RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,393 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! Impressive delivery and knowledgeable team!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the product I wanted in stock and gave expert advise based on my needs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a decent computer for a kid to school. Just setting it up took half the storage and only runs in S mode so you have to disable that to get things that are not windows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has enough hard drive space and it has all the updated software and can even add on if want to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On what?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the product. Very DISSATIFIED with your phone system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    pretty well working.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works pretty well. the only real complaint is that its super sensitive to my scrolling over titles/ items..it self loads items on its own. other then that im ok with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Grammy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an excellent buy for my grandson for school. It is just what was needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer- better service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I wanted it to do. Staff were helpful in my product selection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a HP Chromebook for when I travel for work. Always had issues with it. This "Real" laptop works just as well as my home PC does! Good deal!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far it’s good for just personal and for minimum work related, I really recommend if you’re someone who doesn’t do much then just do courses or send a couple of emails.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sometimes price is more important than speed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is slow, but I knew that before I purchased it. I need it for scanning things, not for every day usage. So for the difference in price, it serves my purpose.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic Laptop for Kids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a friend's son who wants to practicing keyboard and word processing. Not for gaming or heavy usage like photoshop and stuff.. Youtube is okay.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sale purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase for the price, good quality and futures on date!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good computer if you’re wanting to keep things basic. Don’t really like it’s security features but not a bad product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, very knowledgeable salesman. Will shop again. Highly recommend Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    14" HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok for an inexpensive laptop...small screen but ok

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    basic but afforable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard doesn't align with the mousepad and feels awkward. But is a cheap laptop, so if that is what you want then I recommend it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad battery life, do not be fooled by the cuteness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop itself is beautiful, but do not let that fool you. This laptop has a terrible battery life. I can charge it up fully, but within a couple hours its dying on me again. I choose this computer because it had good reviews and it looked nice, now I am regretting it because I was between two laptops, but choose this one because i liked the way it looked and the good reviews, now i have doubts and wish I went with the other one. Dont buy this just because it looks cute. I regret purchasing this one because I have to charge it more than once a day since I am on it a lot through out the day for school and work. My old laptop that I had for 4 years had an excellent battery life all the way until the end. I could use it almost all day and it would still be going. It was an HP also, but I guess this HP battery is not as tough. Again think twice before purchasing this one, safe your money and find a better one with a better battery life even if its not as cute. I am disappointed with this purchase and the mistake I made.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Storage capacity

    Rated 3 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a very slow computer. Isent abel to store much

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Superhelpful and patient.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was very patient with me and answered all my questions. They were very very helpful

    I would recommend this to a friend