Customer Ratings & Reviews

Great buy but slow at times when loading freezes sometimes when loading

Very good customer service, they are helpful and effective

Excellent service everyone is friendly i would highly recommend this place

Returning due to low memory. Couldn't watch videos well.

It was a okay laptop ran pretty slow though so but good for work

Bought this for my sons school work and it just isn't good. I didn't expect amazing results for being so cheap but it's very very slow. It doesn't load pdf files nor videos most of the time even with everything updated. It took like 4 to 5 hours just to update windows. I also thought and I don't know why but I thought 128GB would be enough yet windows took up almost all of that. Just save a bit more and get a better one.

great item for the value works for what i need it for

It’s okay if you want to do very minimal with it. I got it for college but it’s very slow and the storage somehow gets full from just a few things!

I understand the limitations of a value laptop, however this computer runs so slowly that just basic web browsing is sluggish and frustrating. Even more confusing is the inclusion of so many ports. It is equipped with an SD reader, two standard usb-a ports, one usb-c port and a port for HDMI output. The build quality isnt as bad as I other computers in this price range. The matte screen is decent, typing Is great however not having a backlit keyboard Isn't ideal. I'd have taken the backlight over an SD reader. Overall, my experience so far has been quite disappointing. I looked into possibly upgrading the ram and hard drive, however the was the computer is build that is not an option. If I had the ability to return the device I would and spend another 50-100$ to get something with a little bit more performance.

My grandson has this computer. he said it lag,s and he is 5 years old

The mouse isn't very smooth to operate, it's a little touchy and the overall speed of the laptop isn't impressive. It's a good value for the low price though.

10/10.............................................

In the first week it has just shut down completely on me. I have all the virus protection on it. It freezes up a lot. I can’t make it through one full shift without having to charge the battery.

Had issues with linking up to Microsoft and went back to Best Buy and did not receive support. Was told "It's not our problem". Was very disappointed with that response.

Great for everyday college student usage. Awesome!

If your trying to game or do any other stuffthis is not the laptop is it so slow and weak even having barely any tab it don’t work tris I know the review look good but just save your money

I’m very happy the computer is amazing I appreciate.

I bought a laptop June 13,2025 I used it maybe 8 hours and the day of the return dead line the screen has what looks like water spots on it. Now I pretty much just threw $150 away because they are saying I’m outside the window.

I am very dissatisfied with this product. From the moment I used it, it ran extremely slow, battery life is only about 3 hours despite the fact that I've had it for less than a month, and the limited storage makes it barely able to function with more than one app installed. Additionally, the extra keys make typing and gameplay very difficult. I would not recommend purchasing this laptop.

Had to return this laptop. As soon as you save anything on it, it gives you an error not enough storage space. I purchased a hard drive and it still didn’t work properly.