Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $182.00
The comparable value price is $219.99

Customer reviews

Rating 4.6 out of 5 stars with 1397 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 14" Laptop for its overall performance and portability, making it suitable for users needing a computer on the go. The laptop also receives positive feedback for its battery life, processor speed, color, weight, and size. However, some customers have expressed concerns regarding the screen quality, storage capacity, and RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,397 reviews
  • Pros mentioned:
    Battery life
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Awesome for students, at home workers, SMB

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all. This is a great productivity laptop for students, home use, etc. Setup was a breeze. I had to charge it out of the box to setup, but it charged quickly and held its charge well. Windows is familiar and was a welcome touch. The trackpad was good for a windows laptop and of this size. Keyboard offered enough travel to give feedback when keys were pressed. Bootup is quick. Opening apps like Microsoft Office, Edge, Outlook, and Adobe Acrobat were quick and easy. I have installed a few apps on here that I use regularly and can attest that they work well as of today. Those apps are DialPad, Teams, Zoom, Slack, and other productivity applications. I want to be clear in this review, you cannot natively game at 4k on this rig, but I don't think that was ever the expectation. The expectation that should be set for this machine is that it will do any and all productivity that many people use, have a battery that will last you throughout the day, offer microphones, webcam, and speakers in a really solid package. I would recommend this to anyone needing those needs met.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Quality and color

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As for the quality so far no problems its a easy setup with no faulty issues. The color however is a bit dimmer than what youd expect but all is well.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Tech Insider Network Member

    Rated 5 out of 5 stars

    HP 14 inch Laptop

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP 14” Intel 4GB memory with 128 GB UFS is at the entry level for back to school. This laptop comes with all the features needed to get on-line and beyond. The available jacks are: On the left rail is a SD card reader. Hard drive access and power light. On the right rail, there is the power cord plug, 1HDMI port, USB 5 Gbps ports (2), USB-C port, and 1 audio in/out port. This version of Windows 11 comes with a desktop version of Microsoft Office good for one year. This version of Windows comes in S-mode. To enable downloading of files you must turn it off. With the desktop version of Microsoft Office keeping your school or office files located is a breeze. It is required to have a working Microsoft Account to complete the proper setup of this laptop. There is a work around, but it is not worth the effort. The laptop is nearly instant start out of the box. The laptop is lightweight and easily carried, I would still suggest getting a carry case. The laptop has an industry standard touchpad. I still prefer to use a mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Hp laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing purchase! Love this laptop! Easy to carry around, great battery life. Absolutely love the variety of colors they had!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Tech Insider Network Member

    Rated 4 out of 5 stars

    A nice device costing less than a cheap cell phone

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP 14" Laptop - Intel Processor - 4GB Memory - 128GB UFS has a cost of less than $200, the price of a cheap cell phone. Its low cost is no determining factor of its ability to perform the everyday computer basics people need. I setup the HP Laptop with my Microsoft hotmail account and gained access to install apps to fine tune the laptop to what I like to do online. The camera and microphone worked fine on my Skype video call. The HDMI connected to my TV HMDI input and displayed the HP 14" Laptop - Intel Processor - 4GB Memory - 128GB UFS screen on my TV screen. The HP 14" Laptop is extremely light weight and fits easily inside any medium size backpack. Surfing the internet with multiple windows open does not slow up resources on a noticeable level. The touch pad and cursor controls all of the access to the apps and all software. There is access to USB ports, headphone/microphone combo jack, and a memory card reader. The HP 14" Laptop - Intel Processor - 4GB Memory - 128GB UFS is a low budget, but high ability laptop to travel with or use in the home.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    great school laptop for a great price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good little laptop for a great price, I only use it for college when i am traveling and it does the job well. Would not recommend it for gaming, only for a work/school laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PERFECT FOR MY PURPOSE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a computer to do Bible Study on. I normally do it on my phone, I just really needed a bigger screen. This is perfect, didn’t cost a lot but the picture quality would have one thinking otherwise. It’s GREAT and I’m not straining my old eyes.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    hp laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it service was quick in the store i was in and out in less than 3 mins i placed a order online and it was ready in less than a hour the laptop is amazing beautiful color so many features i love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My best pink Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love it this Laptop Computer it is such a great laptop, which I am still working my around it and it really Charges so fast I’m so glad that I made the great Choice absolutely. I really truly love it so much I am very happy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great value for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great basic computer. Not a lot of bells and whistles but i just needed it to write lessons and occasionally look up websites.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable and high-quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An affordable and quality laptop to use for work or as a backup. Easy to set up and linked to my outlook account so my desktop was already on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great home laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this computer for school work and personal and absolutely love it! I have noticed it moves slow if it needs restarted but otherwise it has been great for the value.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Computer in The Universe

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Computer...thank you Best Buy I always support brick and morter retail stores

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    New computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs as well as it is supposed to. So far I am enjoying it. It has everything I need for school.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great computer for kid or business

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer I use it for almost everything and it does is job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Value for a Great Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've loved exploring this new computer. Such a great deal, for the price. Thanks, Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elementary school student tested and approved

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Purchased for my 5th grader and checks all the boxes for his needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop for the price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for school use. Works great looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for great price. Needed Windows 11 for Turbotax my older computers are 15 and 20 yrs old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable and worth it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First laptop I ever bought, super cute and lightweight! Would rec for college students

    I would recommend this to a friend