Customer Ratings & Reviews

It’s cool just a little slow running. Good for now the price is fair

It’s a good starter laptop but I wouldn’t necessarily buy it again though.

Beautiful color and all but the laptop itself is trash. It can be full and about 20 or 30 minutes later it’s low battery or discharge completely. The charger must always be near.

Still getting use t o using it so no good or bad review at this time

Best for just streaming use. Business or schoolwork was difficult on this pc. Cannot download documents from browser and not touchscreen. Pc began to overheat and lag when on zoom screen sharing or when multiple windows are open.

Feels very cheap. Has a hair trigger and clunky mousepad. Not a big fan overall.

I hate this laptop. I have had nothing but issues with it since I bought it. If I let the battery die, it shuts off and a blue box comes up saying who knows what, then it wont turn on no matter how many times I click the power button. Then, after the 1000th time of clicking/holding in the power button, it will come on and be VERY slow for a while. I have always thought highly of HP, but I will not purchase another one. Do yourself a favor and spend the extra money to get a good laptop, because this one is not it.

When I received the package the computer stated excellent condition, but when I pulled out the lap top out it was dirty. Had crumbs of food and when I opened the actual laptop it had tape as if someone had taped their passwords or papers to it and had human hair as well. Not good for a product you expect to be clean at least.

Item is unusable. Cannot open any apps, battery lasts 45 minutes, and it cannot load any searches. This product has since repurposed to become an art peice sitting in my desk drawer.

Too SLOW. For me, not user friendly. Frustrating. I returned it (even tho it was pretty!!)

My rating is poor due to the lack of knowledge of the salesman. They stated I needed to buy additional software which ultimately cost me an additional $90. I later found out after starting up the computer that the software is included free for the first year. I attempted many times to get a refund in the software that I still haven’t used. And they store and customer service were useless and did not care about my situation.

Didnt come with an internal driver :( my kids were so excited to get it up and running thought it was an internet issue now it's 3 days past return date and we have 3 computers that we can't even use

This laptop was not what I was looking for. I wanted a more web based Laptop and I prefer Chrome to Edge.

Not enough internal storage. Very light weight and easily fits in a bookbag.

Laptop is very Very Slow.. couldn't able to open browser..it's taking long time to browse

Install Windows Install the Internet Just install Bluetooth It takes more than an hour It doesn't work out either The next day, a different company Change It takes less than 20 minutes

I ended having to do a refund because my purchase came with a one month Xbox play code. Cashier never asked for my email or phone number. We do a refund and add in my email and phone number only to be told that the code will be emailed, I Asked when will that be, they said idk. I bought this almost a month ago and still have not gotten it. Disgusting.

Battery doesn't last long, the mouse pad is weirdly clicky, and its still pretty slow loading sites

Screen quality is very low. BATTERY is horrible !! Just not worth the buy.

It runs very weakly, I thought maybe it was the one I had before as I had one in Pale Rose Gold and I thought maybe it had a factory problem bc it didn’t have a reason to have high cpu usage a few days after purchase but the same thing ended up happening with this one.