Early Black Friday DealsNew Doorbusters every Friday.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $154.99
The comparable value price is $219.99

Customer reviews

Rating 4.3 out of 5 stars with 104 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers often highlight the laptop's good overall performance and portability, with some appreciating the battery life and color. Some customers find the speed and size ideal, and the setup process easy. However, some customers have concerns about the screen quality, storage capacity, and RAM. A few customers reported connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 104 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Lavenya Sanders

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product works fine just didn't like that I wasn't given the product at the price listed on the sign in the store

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Best laptop ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is so compact. I’m so strong meaning the battery stays on for a long time. The memory is amazing. The processing processor is outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Family Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple computer for simple use! I needed a family computer to help keep up with all the tasks a mom/dad try and balance all day. It works great and then some.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Simplified but yet high value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a first time buyer of a HP - I recommend this one for its quality - battery life - ease of maneuvering of apps and light weight feel

    I would recommend this to a friend
  • Pros mentioned:
    Color, Portability

    Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Just purchased for traveling. Wife likes the color and is more than we need for basic browsing and use.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Okay, not great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need more speed, bought a new computer with more memory and speed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good, just a little slow. pBut it works well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Sky blue

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for homework and fast assignment and easy to navigate

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop at a great price. Very helpful and knowledgeable service personnel. Thank you so much for the good experience.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    HP Computer (Blue)

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really do like this computer it’s perfect for what I need it for such as checking emails and paying bills on. Also love the size of it so convenient to just take along with you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    its ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's an ok computer. Definitely not great, but it does the job for my 7 year old to practice typing and access school homework

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Perfect laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect laptop because it makes it easy to use you have access to Microsoft office but it’s also light weight it’s perfect

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lap top review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tool for the tasks that need to be performed

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hp laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hp laptop is one of the greatest laptops i have ever used!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp labtop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item mouse didnt yave the oeace u needed to plug imto the computer

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Best Price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system for a starting. Easy to use. Good Display.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great help

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even tho my salesperson was fairly new she was very helpful in my purchasing my new laptop. She went over the features well. Made the purchase go smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what I need it to do. Great value. Easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutley love this laptop. Its perfect for what i need it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had to buy because of windows

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lite and very easy to use. The only reason i bought it was because it has windows 11. Thanks windows.

    I would recommend this to a friend
Sponsored