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Customer Ratings & Reviews

Your price for this item is $219.99

Customer reviews

Rating 4.5 out of 5 stars with 749 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the laptop's good overall performance and portability, with some appreciating the battery life and color. Some customers find the speed and size ideal, and the setup process easy. However, some customers have concerns about the screen quality, storage capacity, and RAM. A few customers reported connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 749 reviews
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has exceeded my expectations—smooth performance, long battery life, and great design. What made the purchase even more special was the excellent customer service. The gentleman who helped me went above and beyond to explain all the options and made sure I got exactly what I needed. It wasn’t just a purchase, it was a great experience start to finish.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Very good lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very easy to setup and use for my 10 year old grandson. Not bad for a first time owner still learning. It has a very good ram and quick loading data processor. Won't be disappointed. Very good for the price. Long life battry charge. Nice value of the background being clear not blurry at all. Highly recommend for pre teens.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great HP product for the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the money. I bought this for personal use and it is the perfect size, has a great display and easy to set up. I have always had HP computers and I do have an HP desktop, but I needed a laptop for portability. This was a great deal!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Portability

    Rated 5 out of 5 stars

    My HP doing it's JOB!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love the compact size of my PC. But it's size doesn't minimize it's efficiency. I wanted a PC that met my immediate needs for portability, performance, and price, and my Laptop-Intel Processor did just that! It's memory and storage capacity is more than sufficient for me. And one more PLUS+, it's a Willow GREEN color, and GREEN is my favorite COLOR!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Overall performance

    Rated 5 out of 5 stars

    Rose gold laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Display is great, nice and light, love the rose gold color. Battery is long lasting

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Very good basic chromebook

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for a basic, cost effective Chromebook, then this HP Chromebook will hit that mark. It has and does everything anyone would need for basic computing. I have several laptops and Chromebooks and my personal preference is to use Chrome os on all these units. So I'm quite familiar with it. This particular laptop has all the basic functions and inputs that most people, and in particular, I think HP had students in mind for this unit. It has usb-a, HDMI, usb-c and a headphone jack. It even has an SD card reader, which I like but have noticed that most newer laptops has forgone this feature. The laptop itself is snappy and loads most things in a well time manner. It's not going to win any speed races against other computers, but for basic use, it's fine. The keyboard and mouse track are sufficient and didn't give me a feeling of some cheap computers I've ran across. The screen is just ok, and again perfect for basic use. I don't recommend using it in any bright areas because it does wash out. Speakers are good to use in normal environments. For your basic laptop, HP did a good job building a quality unit

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Screen quality

    Rated 4 out of 5 stars

    High School Laptop Approved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good buy for the needs of my student. His school uses Google Classroom, and while a Chromebook is nice, the lifespan of it was limited, so this was a perfect next step. He loves the size of it while maintaining the lightweight feel. While it may not have all the features he wanted, like a touchscreen or a backlit keyboard, it has enough space and processing power to do what needs to be done for school, which is the most important! Marked it down one star because the screen display is not our favorite, but it is not a deal breaker at all.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability, Speed

    Rated 5 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little laptop. Perfect for me and my home office. Couldn’t beat the price I got it for on sale. The battery life is great so far. Hopefully it stay that way. It loads fast and the screen is really good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great Value – Simple, Reliable, and Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this HP 14" Laptop (Intel N150, 4GB Memory, 128GB UFS) for my father, and it has been perfect for his needs. He mainly uses it to send emails and type documents, and it runs smoothly without any issues. The setup was easy, the screen is clear, and the keyboard is very comfortable for everyday typing. It’s lightweight, reliable, and user-friendly—great for anyone who wants a simple laptop that just works. For the price, this is an excellent value, and I’m very happy with the purchase. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Amazing for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing for school and office work. I also play a little Roblox on it but thats the most it’ll support gaming wise. Battery life is ok, but me personally im not on the computer all day. I’ll start one class at 100% and be at 60-50% at the end of that class. So if you’re on the computer more often than me then you’re 1000% gonna have to care the charger with you. The speed is great. And for the screen it’s good but it could be better. Overall for a person like me who uses my computer everyday but not for hours I give it a 5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Portability

    Rated 5 out of 5 stars

    14 inch Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel that this computer runs great and holds a charge enough for the whole day. It's a nice compact size so that I can carry it in my purse.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance
    Cons mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Good and Cheap.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering the selling price, I think it's a decent computer. Don't expect a high-definition screen or a super-fast processor, but overall, it works very well for the basics. I use it for surfing the Internet, and the battery life is adequate.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Portability

    Rated 5 out of 5 stars

    Perfect lsptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what i was looking for. Medium size easy to carry and works like a champ. I am constantly on the go and carry it with me everywhere. Easy to use s as nd holds a charge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Perfect computer for elementary school kids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop as an end-of-year prize for the students at my school. It's a great value as long as you're not expecting some sort of performance gaming computer. While not blazing fast, it handles most apps pretty well. A user would most likely want to use this laptop for doing web research while working on a school project, or for typing up The keyboard feels great and overall design of the laptop is comfortable and just big enough to keep your eyes from having to squint at small objects on the screen. Again, this laptop should be considered for low-demand projects and apps, but it's definitely worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Top-tier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the quality of this laptop. I love how fast it moves. I love everything about it. Great quality great price definitely recommend for friends and family. I use it every day for work or personal. It was definitely worth coming to. I love Best Buy. Do all my shopping there for electronics highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told by the sales associate that it wasn't a very good purchase, and it was slow. The gentleman stated it had a lot wrong with it. But on the contrary! This computer is awesome. I bought it for the great price and for school. I just needed it to do my assignments and online classes. It's fast has a lot of storage, and has been a great buy! I would recommend this computer!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability, Speed

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my laptop performance graphics and great price easily to carry around and the speed is on point

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Portability

    Rated 5 out of 5 stars

    Great in overall for my kid.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall performance is good for my kid. The battery life seems fine and the portability is exceptional.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance, Portability

    Rated 5 out of 5 stars

    Willow green such a pretty color laptop.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    14” laptop, beautiful color, works really well. Simple laptop for everyday use. Very lightweight and slim, easy to travel with.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Laptop at Great Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy purchase in store. Great looking laptop in this color. Purchased to update from older, similar Windows10 HP laptop (this one has Windows11) my daughter uses for her job/personal life. Easy to carry with accessories in a backpack. It was quick and easy to setup and get started; it leads you thru process. She's been using it for a few weeks now and has not mentioned a problem. Purchased due to the great sale price and moderate upgrade in memory. (128GB instead of 64GB) She purchased a 128GB Mini SD card to insert and use as extra memory. I almost forgot, when you look at pictures of similar HP laptops you are considering, be sure to check both side views for the various inputs/outputs. This one has a couple USB, a USB-C, HDMI, headphone/microphone, and a multi type card reader slot. It also includes pretty much the latest Wi-Fi and Bluetooth capabilities. There are also other color versions available with the same specs for the same price. Look at/Read Best Buy on-line ad for more accurate description, I'm no expert. On-Sale price was Great.

    I would recommend this to a friend
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