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Customer Ratings & Reviews

Your price for this item is $619.00
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 1760 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the laptop's overall performance, processor speed, and touchscreen functionality, making it suitable for daily tasks and inventory work. Its portability and screen size are also well-received. However, some customers have expressed concerns about the battery life and potential overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,760 reviews
  • Pros mentioned:
    Overall performance, Touchscreen

    Rated 5 out of 5 stars

    HP Core i7 touchscreen laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast on multiple tasks and also has very good video gaming graphics, specially the touchscreen part is so cool i would recommend anyone are looking for laptop that are work for multiple tasks and good video gaming quality this will be perfect

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Software consultant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop got this from bestbuy works good woth light weight and good sepped

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Lightweight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very lightweight. It is very durable. I enjoy the touch feature. It is very user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use, very fast on/off modes and screen is large enough for older adult utilization

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Perfect laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best computer I have ever used. Lightweight easy to use. I have arthritis and this is perfect for me.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touchscreen

    Rated 5 out of 5 stars

    Great decision to purchase this Laptop!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the new Laptop, it is so fast also so great to use the Touchscreen feature! Thank you BestBuy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 4 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this laptop has worked well. I have used HP laptops in the past with little problems. It's easy use and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Hp Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far best laptop I’ve owned! only issue is battery life is not great but I don’t mind because I usually have it plugged in if I’m using it anyway!

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter. She loves it. Super fast, Looks great and isn’t heavy. Great deal!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keys are large enough to allow for easy keying. Screen is just the right size. Loads quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    This laptop does it all for my work needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the purchase. It's a great processor, enough memory for me (had 12g before and it was sluggish). I use it as a work laptop and happy with it's functions. Numeric keyboard was a must. Picture quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen size

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and reliable. Responsive and the screen looks good

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great laptop -battery life sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop does we everything I need it to. Plenty of speed and storage. My biggest issue is the battery life. Lasts about 3 hours on a full charge

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    HP 15.6" Full HD Touch-Screen Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Works well. Fast. Love it. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is lighter and easy to carry. It is also very efficient speed in processing information.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Touchscreen

    Rated 5 out of 5 stars

    Fantastic!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my new HP touch-screen laptop. Certainly, a great improvement over my previous computer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Copilot is a best feature at present

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its has very nice configuration and I am getting a good speed. Systems is not showing down even if im using 2 big size simulation softwares, this laptop is best suited for students office workers and gamers as well.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Touchscreen

    Rated 5 out of 5 stars

    Hp Laptop Happiness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clarity of the screen is outstanding and touch screen is a bonus for ease of searching and scrolling. The number pad on the side makes excel work a breeze. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this HP laptop. Runs great and is fast running. No problems at all.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Sleek, sexy & affordable!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new portable PC! I was in and out of the store in under 15 minutes. It's sleek, fast and really lightweight. Was easy to set up -- fast walk through and I was up and running. Bought it for travel, perfect pick thanks to my salesguy there.

    I would recommend this to a friend
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