Customer Ratings & Reviews

I've only been using this computer a few weeks but I had it set up at Best Buy and that went smoothly. Everything seems to be working well. If I do not have problems with anything I would change my rating to 5 Star.

HP made another great product here! With good, tactile easy, keyboard,…and touch screen support!

It’s so bad that I returned the laptop to different store of Best Buy I bought it. It’s going to be 28 days now that my cash 210:71cents has not been given to me, I was first told 10 to 15 days it passed, and another 7days passed another 7 to 10 days given to me is going to expire tomorrow. Why? One of your head in best buy at belateria in Richmond area told since it was bought in different stores they cannot do anything and I asked is it not same Best Buy the man refused it. In two days time it will be a month I’ve been waiting for my money.

Good solid laptop and has all the features my granddaughter needed for college but she says the battery life is only about 5-1/2 hours on full charge. I think that’s pretty good but she doesn’t.

This is my third HP laptop. This nice nifty machine check all boxes for budget friendly computer and performance is excellent

IT DOES EVERYTHING I NEED IT TO DO. I USE IT FOR MY BUSINESS. I WISH THE BATTERY LASTED A LITTLE LONGER.

This new laptop is doing well so far....ALL BECAUSE OF THE GUYS IN GEEK SQUAD WHO KNOW HOW TO HELP ME!

With the i7 processor and 16 GB of memory, everything runs fast and smooth for general office use.

This laptop is great! Easy to use and easy to set up. The touch-screen is amazing. The display is clear and easy to read.

This is the 3rd laptop we have bought to use in our small business. Works as expected,

Love this laptop! Its HUGE but i love it. The graphics are very good however the battery life is not the best so keep that in mind. This laptop is my baby i love it

Heavy duty and fast computer. Easy setup and a few weeks in. My last computer was a Dell. I had no trouble with the function, but 5 keys stopped working and it was plastic.

The startup was straightforward, and once I logged into my MS account it was running smoothly, and installing few applications also was quick! Browser is fast (Edge), and Google Chrome runs nicely well. I am happy with the display colors and great performance.

Meets all my needs and is easy to navigate. It's so much faster than my old laptop.

Laptop does everything I need. Fast and display is great also

It seem to be a very good comptuer it is what i wanted and i don't thing have any problems with it

Fast computer. Nice touch screen with lots of memory. Looks good.

This computer replaces an HP computer I bought at Best Buy when I retired in December 2014. This new one starts up in less than 10 seconds and is so much faster than my old one. So far it’s worked flawlessly. Battery recharge is very fast (about an hour). This has been an excellent purchase.

no issues. works as expected. easy to set up. have all the software which I need.

The laptop works well, as expected. The difference was Zach who took the time to listen to what we were looking for and recommended the right machine. We have the Total Care service, and it was great, more than justifying price differential that MIGHT have existed. Friendly, helpful, and knowledgeable people.