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Customer Ratings & Reviews

Your price for this item is $607.99
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 1760 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the laptop's overall performance, processor speed, and touchscreen functionality, making it suitable for daily tasks and inventory work. Its portability and screen size are also well-received. However, some customers have expressed concerns about the battery life and potential overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,760 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP-15.6 touch screen laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't aware of the touch screen when I bought it, takes some getting use to for me. But not for my boy friend. works great, easy to use. Glad I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Wonderful Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for traveling. Its system is fast and the graphics are perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly initial setup. Light weight. Fast processor.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best one yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and fast, I had a 9 years old and we knew we needed a new one but didn’t know which one then an expert sales representative lead us to make a decision towards price and performance. Very happy with this decision.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    solid little worker bee

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly it was a quick laptop in a pinch because my main one needed to be repaired. solid replacement laptop I would say good for the day to day and just as a general pc.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my old GP Laptop. I went to the the Best Buy in Mesquite Texas. My old laptop had the I-3 and small amount of storage. I bought a new 15” HP with I-7 and a lot more storage. The Geek Squad was so helpful in getting the computer set up and getting my data transferred. The new laptop is so much faster and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Laptop Intel ICore-7 Processor

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Laptop is awesome. One of the best laptops I ever had. I can download major applications I need because I am a creative. Jamison was so nice, knowledgeable, and attentive. Jamison explained to me all the parameters surrounding the laptop. A well mannered gentlemen. He is well deserving of a management role.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Touchscreen

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop with touch screen. Very lightweight.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Hp laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great fast no issues yet. Great display and battery last

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my wife, she retired recently and was use to HP laptops. She loves it. It works great for what she wants it to do. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good! No notable issues with the display. Battery doesn’t last forever but that’s typical.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Laptop brought as replacement for older one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought the laptop to replace my wife's older laptop. It is a lot easier to use and maintain than her older one. It loads very quickly and she has had no issues with internet connectivity. She is very pleased with this laptop and finds that it is a lot easier to use than her older one.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is working well for my purposes. The screen is large enough for my weakening eyes and the keyboard is just great. The only draw back is that the speakers are a little low; I like to listen to music on HIGH.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    HP PC Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this PC. Very easy to use. Performance is good and have no issues

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sturdy and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy and reliable, this laptop delivers consistent performance for everyday tasks. Built to last and easy to trust.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My new HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old lap top was getting slower and slower . Geek squad cleaned up all old unnecessary entrees and the new one is doing great. THANK YOU !

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    good laptop for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price point, this computer has done a great job for my needs. I am not a gamer, so cannot speak to that, but for maintaining household files, photos, general research, using word, spreadsheets and power-point, and travel planning, my laptop has worked beautifully. Only downfall is there is a relatively short battery life before needs recharge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Excellent birthday gift love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received as birthday present i.really like it easy to use and great product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to finally take my proctored exam without any issues. I like the fact that it is touch screen and has a lot of features that's embedded and the display is nice. The board has a nice feel and is real slick. I love the battery saver and the option to connect to the blue tooth.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy is Great for Service and Selection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP computer is great, fast, and really like it. I thank the crew at Best Buy for helping select and getting me in the right direction as far as selection, Very Pleased.

    I would recommend this to a friend
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