Customer Ratings & Reviews

Love my HP Laptop. Fast easy to use. Lightweight

Good usage! I would recommend this product for studying and a little gaming!

The laptop’s pretty good, it’s just that the battery life isn’t the best when running games, but that’s avoidable. Otherwise, the battery is good for my schedule and majors.

Am first time user, it was very easy to get started at what I needed to do. Been a really great investment for me. Thank you.

It’s great. Geek squad helped set it up. Works great!

The screen size is nice and the picture is crystal clear while streaming.

The laptop is very fast and very easy to work with. I bought it for nursing school and it has been the best computer I have owed so far. My last computer didn’t even last me a year that’s why I saved up enough to get this one.

My daughter is away at school and her laptop died. The guys at Best Buy helped her pick this one and it has been perfect. It’s everything that she needs.

lighter than previous model right size keys faster

The computer is really good the speed the battery lastes long

I bought this laptop for my nephews so they'd a proper computer for doing 3d printing, and more. The memory and hard-drive leave plenty of room for upgrades once it becomes necessary. The Intel Core i7 was the real selling point being it's about the only thing that can't be upgraded later.

This is a very nice and fast computer BUT it doesn't have a back lite keyboard as they description states. I ended up returning it as that was a main selling point for what I needed. With all the features I still couldn't believe they skipped the lighter keyboard. Such a shame.

Excellent product. I am going to buy another one to gift to my friend.

works well , does everything i need,,,,,,,,,,,,,,,

Excellent labtop for school work and everyday activities

Good laptop. Good performance. Overall satisfactory product

Great product no issues what so ever exactly what i needed for my job

I bough a HP laptop. It is very user friendly. The keyboard is great. the keys are not slippery. I would recommend this model to any one. I love it.

We brought our old laptop into the Best Buy Geek Desk and received a diagnosis of keyboard failure that would be difficult to find a replacement for due to the age of the laptop. Not wanting to lose the laptop function by using a separate keyboard, we decided it was time for a new laptop. The technician gave us some recommendations of what would work best for us we went to the sales department and the salesperson showed us several laptops. We settled on one the technician had also recommended. After the Geek Squad transferred our data, we went home but discovered some problems that were diagnosed by a Geek Squad technician as software cliches and corrected quickly (using a service policy so no extra cost to us) and we are home and rolling! A great buy for both the laptop and the service policy we couldn't be happier!!

I've only had this laptop for a few weeks and so far I'm very happy with it. It's the first time I've purchased an HP.