Customers appreciate the laptop's overall performance, processor speed, and touchscreen functionality, making it suitable for daily tasks and inventory work. Its portability and screen size are also well-received. However, some customers have expressed concerns about the battery life and potential overheating issues.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,760 reviews
Pros mentioned:
Processor speed
Cons mentioned:
Battery life
Rated 5 out of 5 stars
Excellent purchase.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've been using it for a month and I'm very satisfied. I'll highlight the speed as a strong point. There are some points that I expected more, but for the price and the way I use it, it meets my needs: Battery life leaves something to be desired. Another point is that, out of nowhere, the Bluetooth mouse or mouse stops working. The pointer follows the commands, but when I click to select it, it doesn't obey, making it necessary to restart the laptop.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a nice lightweight laptop with a screen that is a little over 15 inches.
The battery lasts more then two days. This is the Best Buy that I have had so far.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The laptop itself is nice, fast for what I need it for. The specs have a discrepancy in the listing that state there is a backlit keyboard — there is not. Outside of that — it does what it needs to. Very lightweight. Runs hot when it’s busy.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This HP computer has a great price and, after testing it extensively, I can say that it was an excellent choice. It has great performance, the battery is acceptable, the screen is of good quality, and it is very comfortable to use daily. I compared it with other models and did some performance tests, and the results were very positive. In addition, the reviews from other users confirm my experience. In the end, I was very satisfied with the purchase.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The laptop is fast, it is not used for gaming so I can't attest to that but for normal web surfing and a few other things it works. While I hate win11 there is no longer a choice since microsoft decided we all need to upgrade. This replaces and old laptop that had gotten so slow it wasn't even usable.
The battery doesn't last long though, seems none of companies live up to their claims when it come to battery life.
Overall it seems to be a decent computer
This reviewer received promo considerations or sweepstakes entry for writing a review.
You get all the features that you get with a more expensive laptop at a very affordable price. The laptop boots fast and runs fast. Great deal for the price.
This reviewer received promo considerations or sweepstakes entry for writing a review.
From being lightweight, large display and ample storage to the fast Core i7 / 16GB RAM my mother is now breezing through web pages that once took her far longer than they should have!
The only thing missing is a backlit keyboard - and although it may not matter for her key use times, it would have been a nice addition.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This laptop works great even though I would like the option to connect it to ethernet, which it doesn't have. It has been able to do all the tasks I need to do.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had received a new HP from my daughter and grandson in February, but it was a basic model, very slow and lacking features I wanted or needed. Because of some visual impairment, I have a lot of trouble seeing where my cursor is when using a mouse, so I really needed a touchscreen, which this affordable model has. It's also got a good size (15.6") screen, which is great, and decent graphics. The other feature I really needed was a separate numeric keyboard, which makes my life much easier with this model. Although I primarily use my laptop for financial recording, browsing, shopping, and email, I do use it a lot, and this model has everything I wanted or needed. The only negative to me is that battery life seems pretty short. Perhaps best of all, I got this during the back to school sale and saved $250 off the normal price!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really love this laptop - such an improvement over previous one. The one complaint - and it's my fault for not noticing in details is no backlit keyboard (and I will certainly survive without it). Otherwise great size, weight, battery life, speed, storage
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really nice laptop I wish the keyboard was backlit but otherwise great! Absolutely love the touchscreen feature makes it so easy to use with my mouse and it’s quick on processing stuff.