Customer Ratings & Reviews

This is the laptop I wanted for travel, but the salesperson helped a lot by telling me about 'blue box' items discounted because a customer returned the item, good as new, which Best Buy checked out and re-stocked for sale at a discount. Had it up and running within a day. Took a couple more days to add updates, apps and utilities I use with my other Windows 11 computers. Running great now -- even connected it to my Logitech keyboard and mouse by adding a sending unit to a USB-A port.

I love my new laptop. Easy to use and I really like the touch screen. The display is just the right size.

I love the mouse pad on this laptop. It is really lightweight and skinny. Had no issues so far. Love it.

For 529$ we can’t expect much more. It covers all the basics for a decent laptop. Light weight with good display.

Lightweight, easy to handle and fast. Software booted up with no problems and the interface was easy to walk through, step-by-step!

I really like the speed and battery life as well as the image. Not heavy at all

I am very happy with it, especially the Touch-Screen. My last laptop did not have it. That is the best way to go for me. I am always happy with Best Buy. They take good care of their customers and I am always a repeat customer! Thank you for your service and products.

We have been buying HP computers for years and have never had a problem with any of them. I decided to purchase another brand last year to maybe save some money. Ooops bad choice. It died and could not be repaired. Got my money back because I took out the extra warranty and bought another HP. This computer is awesome. I learned my lesson.

Good computer, I use a similar one for work and I figure if our tech savvy IT guys trust HP, I can as well. I appreciate the full keyboard with the number pad as well as the touch screen. It works for my needs and I'm sure can do a whole lot more!

Great computer, easy to operate, fast processing.

I’m really happy with my HP laptop. The build feels solid and feels like a premium device, yet it’s not overly bulky. Performance has been excellent it boots up fast, runs all my programs smoothly, and handles multitasking without lag. For everyday tasks like browsing, emailing, document editing, and streaming, it’s more than capable. Battery life lasts a decent amount of time, which is very convenient for portability. The screen is clear and bright, making it comfortable for work and media. Overall great value, very dependable, and I’d recommend it to anyone who wants a versatile, reliable laptop for everyday use.

Love this laptop! Light weight and runs like a champ. No concerns noted.

Not a Windows fan…switched to Mac several years ago. However, I wanted something to play my very old Big Fish games on when Windows 10 was no longer supported. Good computer but still not a fan of anything dealing with Windows. Works like everything else does that uses the Windows platform.

Got this computer for work and she is great. Everything works smoothly and apps open quickly. Only con I would say is battery life is not as long as I expected. (4/5 hours when connected to all my work programs) but I may just need to adjust settings. Overall she's a great laptop!

Finally decided to get rid of my desk top and was looking for some thing faster and bigger screen. So far it is working good for me.

works well, nice display, good sized screen, good keys, easy to navigate, good color

I've been using this product for the last few weeks, I'm very satisfied with the speed and functionality. I use it for work and personal use, there are many features I have yet to use, but it has met my expectations.

Great overall ! Fast and simple to use. Sharp clear touchscreen .

This laptop is a nice balance between performance and practicality. It’s fast, responsive, and offers great value for someone who needs a dependable daily laptop for multitasking, virtual meetings, web browsing, and streaming.

I love it! Very esthetically pleasing. The screen is really clear and it’s small enough to take anywhere.