Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1836 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,836 reviews
  • Rated 5 out of 5 stars

    Great replacement laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Dell laptop started giving me problems, I replaced the battery and a week later it stopped working unless it was plugged in. So I purchased a HP laptop which was faster and more efficient and it even had a touchscreen. It works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my classwork! Easy to use, fast charging, and battery life is great! Would recommend it to anyone who needs a computer for daily work or school tasks on a budget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop. Enjoy taking it everywhere. Works smoothly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad sound and battery life

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast laptop but 2 issues. When i placed the order the specs said backlit, but its not and have since changed that on the decription. But mainly im shocked at how little sound you get from this laptop and how quickly the battery dies. i keep it plugged in so not a big issue, but i regret not returning this for all these reasons. My 4th hp and this one disappoints

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the laptop it matches with what I actually nees:portability,speed,reliable battery life and enough storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice light weight and runs smoothly would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this HP laptop from Best Buy and have been very satisfied. The performance is fast, the build quality feels solid, and the display is clear and vibrant. It handles daily tasks smoothly and offers excellent value for the price. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value for the Price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice display, screen size, memory, ram. Has all the requirements I was looking for in a touch screen laptop and price was very reasonable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop with last years design

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very solid laptop that does everything I need and without the delays my old one had when multiple windows are open in several software programs at once. The power supply is the old school power supply only and not a combination of power and data like the newest laptops. This means I can easily connect a monitor through the HDMI port, but can't really use a docking station system. The downsides of that are 1 external monitor, but not 2 and with only 1 powercord, I would always have to disconnect and reconnect the power cord under the desk each time. I happen to have the same powercord from an older HP laptop so I can keep one connected at my home desk, and use the other when working elsewhere so I get some of the same convenience of a docking station. I use the laptop and 1 remote screen rather than 2 external monitors, and I don't have as many USB ports but was a small tradeoff to save almost half the cost of a premium laptop plus docking station and still have the speed and capabilities I need for the science software I use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 15.6" laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model replaces the HP Pavilion workhorse that served me well for over ten years. So, it is familiar and still updated. The Best Buy staff member steered me away from similar but more expensive laptops to this one. He was honest, knowledgeable, and a good listener. I'm a very satisfied customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for home and business.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have bought three of these computers for our business and personal and we love them. They are the perfect size for in-store and to travel with. Very fast and reliable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the computer, but thought it came with light up keyboard- did not. still fast and works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Bang for the Buck.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a work computer and it is more than enough to work all the task I have through the day. It will run multiple programs at the same time with no issue! I feel that this computer has allowed me to speed up my work flow by double. I preform more test and help more people because of it. Worth the buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend this product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a good purchase. Holds battery charge well and is fast (no delays). The touchscreen is a great feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best store and service dept.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new computer for my wife Gail, and she loves it. She is disabled and can't walk much, so she sits and plays games, goes on face book and talks with her friends. The people that work here are very nice and very helpful...I am always satisfied when I come there and make my purchases. Thank You so much. Giovanni Mascali

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. Powerful with good storage space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, simple to use, exceeds all of our expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Gift for My Mom’s New Business

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gifted this laptop to my mom now that she’s opened her own business, and what can I say she absolutely loves it! It’s incredibly easy to use, lightweight, and so convenient for everything she needs to do. She’s been using it for emails, client work, and organizing her documents with no trouble at all. I couldn’t be happier with this special purchase it feels amazing to give her something that actually makes her work easier and supports her dream.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no flaws so far!!! Great clear screen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer. Good speed and good touchscreen.

    I would recommend this to a friend
Sponsored