Customer Ratings & Reviews

So far so good over the last 5 years hp has been a great asset in my business. Also continue to purchase more HP laptops as my business continue to grow I love it

Excellent performance and slim and weightless easy to carry finally simply superb

It's definitely budget level. None of it is terrible, but if you are used to a good gaming system or a good system at work, this will feel off in so many ways. Having said that the screen is the best part about it. It's still decently bright, good color and not terrible. I am not a fan of the pin style chargers included with the HPs. I only get about 2 hours of usage on a full charge with this on "battery saver" settings. But again, bargain prices here. You have to weigh out the pros and cons for your needs.

Great assistance in finding the best laptop for what I needed. This laptop has gone beyond my expectations. It was budget friendly and came with many extras that I didn’t know I needed.

Finally decided to get rid of my desk top and was looking for some thing faster and bigger screen. So far it is working good for me.

Lightweight, easy to handle and fast. Software booted up with no problems and the interface was easy to walk through, step-by-step!

Got this computer for work and she is great. Everything works smoothly and apps open quickly. Only con I would say is battery life is not as long as I expected. (4/5 hours when connected to all my work programs) but I may just need to adjust settings. Overall she's a great laptop!

Good performance with braking the bank, fast, reliable for home/work.

I love my new laptop. Easy to use and I really like the touch screen. The display is just the right size.

Works as it should. Easy set up. No issues so far. Fast enough and works well. Lightweight and nice design. Would recommend to others. Charges up quickly and handles all the personal and business applications as needed.

I love the mouse pad on this laptop. It is really lightweight and skinny. Had no issues so far. Love it.

So, for years my husband has been buying refurbished PCs for me and they don't last long...I have a pile of them just sitting here. After the last one bit the dust he ordered another generic brand I've never heard of. I had enough and started doing my own research to find my new best friend. I found this one at Best Buy and bought it on the line and pick up was quick and easy. I must say, I love this PC! It's perfect and I have high hopes that it will last longer than all the others combined. Thank you Best Buy!

purchased this for college student and it works perfect. Great battery life, nice size to carry does everything we want it to do.

It is very fast and intuitive. the battery life is not the best but it is just fine for me. It runs games well even though it is not a gaming pc. It checks all boxes.

Light weight, high speed, excellent graphics, good for home or business use.

Good delivery and good screen and good battery and good speed

I’m really impressed with the screen size and display quality—it’s easily the standout feature and makes the overall experience enjoyable. Performance is solid, but I expected more from a 13th Gen Core i7 processor. Compared to some competitors, it feels a bit sluggish at times, which was a little disappointing given the specs. Overall, it’s a capable device, but the performance doesn’t quite match the premium feel of the display.

This laptop is great. I like the touchscreen and that its lightweight. It runs fast and i plan to use it for a long time

I really like the speed and battery life as well as the image. Not heavy at all

I recently bought the HP 15.6 Touch Screen Laptop 16 GB and I absolutely love it. I walked in to BestBuy not having any idea what I was looking for, I am not really computer savvy let's just say...LOL. So a sales person came over and asked me, "Is there anything I can help you with", "BIG MISTAKE", and I replied, "Well you sure can", Golly, I must of asked him over 50 questions about computers, and never once did he ever show any signs of frustration with me. Awesome job Best Buy for your excellence in sales staff and products that you carry. This laptop is awesome, It is so fast, and the touch screen works perfect. I would recommend this laptop to family and friends.