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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1836 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,836 reviews
  • Rated 5 out of 5 stars

    Great laptop overall

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an amazing laptop the battery life is amazing I tend to forget about it and leave it on sleep mode for the week and use during the weekend for homework and I only need to charge it for three hours plus it’s pretty convenient to have a touch screen though I don’t use it as much as I’m used to typing and using the mouse pad in the bottom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP - Laptop with 15.6" Full HD Touch Screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent PC, with a very fast interface and a touch screen, which speeds up the work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesmen at bestbuy was young, but he was very professional, clean, and honest. He was a finance major and not computer gaming person, but he knew alot about computers. I told him what I was looking for and my budget and he showed me three options. This computer was by far the best option for the buck. It works great for my small business. I am really happy with the entire process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop at a good price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop and I bought it during an offer period which allowed me to get it a cheaper price. I am happy with my purchase and best buy does provide very good price for good quality products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm absolutely loving my new screen touch laptop! The responsiveness is insane - it's like a dream to swipe, tap, and pinch my way through apps and documents. The display is stunning, with vibrant colors and crystal-clear clarity. Whether I'm working or binge-watching my fave shows, this laptop delivers. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. I just bought it two month ago and haven’t had any problems. It girl all my class work and retains everything. Also, it’s very strong to hold all my coding in python for my engineering class. I am a freshman in college and have not doubt that it will get me thoroughly high school experience. Thanks you to the best but clerk that help me get the best deals an protections

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect personal laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly the product I wanted. This laptop is perfect for my personal use and the PC type I am used to. Also the locker pick up at best buy was seamless. I will definetly use this option again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Teacher Life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really a great buy. I purchased for work. I can create lesson plans, beautiful documents and other information. I can do searches without disconnect issues. This is really a great inexpensive option. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Team work makes the dream work!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service is beyond very polite so appreciate it! This is why I keep coming back to Best Buy and not order on Amazon. I spoke to the customer service and he immediately knew what I wanted. Explained to him though and he directing to the right computer. I didn’t even have to look at another one. It was perfect. this is going to be used greatly for my nonprofit dog business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Performance and Design – A Top-Tier Co

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer delivers exceptional performance and reliability, making it an excellent choice for both professional and personal use. Its high-speed processing capabilities, sleek design, and user-friendly interface contribute to an overall outstanding user experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Power

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best laptop for business and home I’m really happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it.. it is very light weight.. fast process..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for school and work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for doing school work, watching YouTube, and Microsoft applications. The processor makes the computer very responsive and it has plenty of memory for storing my photos and school assignments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient, good product. I recommend it 100%. I buy all my important equipment at Best Buy to guarantee quality and durability!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price on the laptop. I hooked up a wifi mouse. Took a few times to get the internal mouse to stop moving the pointer and closing menu windows. Works great now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my computer! I needed one for college and this computer is absolutely amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and well balanced

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works extremely well for all our needs, college work, gaming, and streaming for the kids. Light weight and great battery life. Never going back to Apple again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great but no back lit keyboard

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this computer but do have 1 gripe with BB specs they listed. This computer DOES NOT have a backlit keyboard which is one of the features I was looking for. Purchasing was very easy. Less than 15 minutes out the door. With the backups I had with MS, pulling previous computer info over was very easy. There are quite a few updates on initial startup, but that was expected. So far very much like and would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My HP Computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the purchase! I got a good deal on a trade-in and the PC itself was on sale. I've always like HP laptops and this one is no exception.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfort

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good product in terms of price and quality. It's fast, has a long-lasting battery, and charges quickly.

    I would recommend this to a friend
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