Customer Ratings & Reviews

Great product, fast speed, I love the Touchscreen feature.

My old lap top was getting slower and slower . Geek squad cleaned up all old unnecessary entrees and the new one is doing great. THANK YOU !

Computer works great. No issues so far and its cute. I had a hard time getting my camera to connect because i am not tech savvy. The switch for the wifi is pretty much hidden and i could not find it. I googled so many times. But decided to ask my brother. The switch for the camera is at top of the computer but it’s BLACK so it blends in. Second the speaker is not as loud as i would like.

Love the touch screen! Battery stays charged and the keyboard is flawless.

So far this laptop is working great. No major complaints. My only issue is with the start up screen. I have to press ctrl + alt + delete in order to get onto the laptop which is annoying. Been two months of having the laptop and has been doing this since week two. So far that is my only gripe. It has enough memory, storage, speed, and capabilities for a professional or student. It performs well thus far with any program that I have installed for work or home. I am pleased.

Sturdy and reliable, this laptop delivers consistent performance for everyday tasks. Built to last and easy to trust.

I purchased my computer for school definitely the best computer I've ever had.

Pretty fast for my needs I just wish it has more usb ports. Battery lift is decent and the screen is clear and crisp.

The HP computer is great, fast, and really like it. I thank the crew at Best Buy for helping select and getting me in the right direction as far as selection, Very Pleased.

We actually bought this computer for my husband. He is very happy with it, but he really only uses it for being on the internet and emailing. It is simple to use and he has had no problems with Windows 11 (his old computer had Windows 10).

Great computer. Item came in time . Will recommend

Best quality I have used & perfect for my studies!

This laptop is a powerhouse. The blazing-fast performance handles multitasking with ease, while the stunning display makes every detail pop. It’s incredibly lightweight yet durable, with a battery that actually lasts all day. If you need a reliable, premium machine for work or play, this is it.

We were in need of a new laptop because ours was pretty old. My husband uses it daily. We are retired and didn’t want to spend a lot of money. This fits the bill perfectly. My husband is very happy with it.

I love my new computer! First time for a personal laptop for home use and I am not disappointed. This is my 3rd HP computer and I highly recommend this brand. Having the Best Buy extended warranty which includes Geek Squad has been great!

Purchased new laptop. Transferred my data in short time. was pleased. Took new laptop back and bought PC. Once again transferred data in short time. Pleased again. Gave me instructions w/ new windows 11. downloaded printer app and other tools. Pleased again.

Great office laptop with easy use, good memory and high quality monitor.

This is a reliable everyday laptop that handles mid-range processing tasks with ease. My only complaint is the lack of a built-in HDMI port; having to use an adapter was a minor nuisance.

I was very skeptical of moving to windows 11 due to the amount of processes and resources it requires. What a nice surprise to see how well this laptop handles the OS. I've even installed blender and have been able to do some 3d modeling and some basic video editing. Of course this is not a laptop built for the extreme demands of high quality 3d animation due to the integrated graphics card having little memory, but it handles my basic modeling and video needs very well. I'm very happy.

You get all the features that you get with a more expensive laptop at a very affordable price. The laptop boots fast and runs fast. Great deal for the price.