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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1836 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,836 reviews
  • Rated 5 out of 5 stars

    HP LUV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love HP. The first HP I purchased lasted over ten years and was used all the time. They really do make a great product. Easy set-up, easy to use, and the staff at Best Buy Hamburg are always helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid buy for home computing needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a good purchase for basic home computing needs (e.g., word processing, internet browsing, etc.). I haven't had a chance to test capabilities beyond that yet as I have only had it less than a month. Will update review if there are any issues to report.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Has an excellent display and is fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Best Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop and the 10-key capability is what makes it absolutely perfect.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    HP 15.6"

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a total waste of my hard earn money. The battery doesn't even last over an hour, it's very difficult connecting or staying on the WIFI.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer does everything I need it to do. Set up was straightforward and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop! It works quickly and is such an improvement over my last one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    loving my HD touch screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love it I'm able to get i need done. thank you for an amazing product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 11 with all the bells and whistles, whether wanted or not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Purchase for the Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this laptop has met the requirements we needed. This laptop was bought at a good price and has the specs we need for our office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great purchase. I am enjoying the versatility. The size is working great for me as I have an older one that is 17" and it is not so great for travel. But I am pleased with this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for a great price! As always, Best Buy delivered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 15 review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    computer works great , delivery was as advertised . set=up went fine once I used my older outlook sign -in for back- up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. The sales rep was very nice and so was the geek squad. Everything worked out great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop and a great price. I’m not very tech savvy and even I could figure out how to use this. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Computer worth every penny

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service from Best Buy. Informed technicians. Laptop and Windows 11 with copilot fantastic. Great features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice machine works well. Liked the color and finish and specs for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice laptop fast works great Picked up in store Service was Great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    another great product. thank you.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent upgrade to my old HP I5 smaller and faster and has all the bells and whistles that the others have without the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No backlit keyboard

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy website advertises that the laptop has a backlit keyboard, which it does not. Otherwise, it performs as expected.

    I would recommend this to a friend
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