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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1836 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,836 reviews
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch screen is great. Like the assist that is available

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just not for me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it. The keyboard not being lit was mainly why. The battery didn't seem to last either. I got a different HP but haven't used it yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I’ve ever owned and I’ve had a few over the years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is working great. Got it for a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Still having daughters helping out. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Amazing price and features, exactly what I need!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and functional laptop. Snappy response time, crisp screen and imaging, large keys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    15.6" Full HD HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Laptop. Love it. Highly recommend. Natural Silver.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great computer, Terribly Battery life

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the computer, operating system BUT! Battery life is terrible. Maybe two hours then plug it in. My previous HP battery lasted 8 + hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Memorial Day Sale!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for this processor, hard drive, and memory!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP LAPTOP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS LAPTOP IS EXCELLENT FOR MY JOB AND MY WORK REALTED AND IS FRIENDLY USED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Upgrade 2025

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is completely different than my last one which I had since about 2018. A lot to relearn with this new one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is that the udbc port is not compatible with video to use multiple monitors for work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this HP!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop! Only need to use occasionally but does just what I need it to do and is very fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, a very positive experiece at Best Buy. From being welcomed into the store, to being assisted looking at various laptops , to finally checking out with a great deal I was very happy I came to this store, super pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lap top review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine price was right and I had points as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my computer tablet Perfect for my needs Highly recommended Perfect Pricing !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great school laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great and affordable laptop to use for school and work. Bought for my little sister and she has had no issues with it at all !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I bought an HP.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had an HP computer but purchased a different one because of the price -MISTAKE. I had to bring it back and bought this HP and I am very very happy. I like the improvement they have made with the opening hinge. Previously it has 2 small one and mine broke. Now this new one has a nice, all the way across, hinge. Much sturdier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Miss leading specifications

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the computer, but not happy with Best Buy. The specs for this computer that it had a lighted keyboard, but when I set it up I realized that the keyboard didn't light up. I was but I had already set it up so I decided to keep it!!!

    No, I would not recommend this to a friend
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