Customer Ratings & Reviews

Excellent service and great deals! I recommend it. Visit any Best By store and you'll be amazed.

Overall Good Device, need to think of Battey not expected as per the duration mentioned in the specification.

The set up of keyboard is strange. It feels very light. This will work for now. This laptop is good depends on how much work you would need to do.

The HP 15.6 inch touch screen was very easy to set up. It is quick to respond and can handle many tabs being open at once if researching on the internet, Additionally, it was on sale. I'm very pleased with it.

Not sure if Bestbuy sells refurbished product as new or what? I have bought a laptop and it was having a overheating problem so exchange it within a day. New exchange laptop also having same battery overheating issue and have to return within 10 days. They are going to ship me laptop for the 3rd time. Let's hope they aren't sending me refurbished product for new laptop price. I can understand it happening once, but if the laptop has issues three times, it means it's not a good one. Good part about this laptop is high performance and I was able to buy at discount price.

While not top of the line, this was exactly what I was looking for and at a reasonable price

the was a very affordable laptop. I always use HP products and have not issues. If I had purchase via HP website it would have been doubled

Just what I was looking for and was on sale for a good price. It is very similar to the one I had.

For the price the computer is great! Accesses the internet much faster.

so far so good, all new to me, last computer ancient desktop.

Great computer. Easy set up. So far we have had no issues.

Excellent purchase, I love how fast it downloads apps, I recommend item

Very good personal attention and excellent advice.

SO FA SO GOOD ITS GOING GOOD. i WAS A LITTLE BIT DISAPPINTED IN THE BEGINNING I PURCHASED THE WRONG EXTENDED MONITOR BUT I HAVE THE RIGHT NOW NOW AND IT WORKS.

I love the HP laptops, this is the third I have bought and use them regularly. Will continue buying as long as they continue working.

I enjoy using my laptop helps a lot with work and schooling helps a lot. Perfect size.

Great both for playing and working and the best is the touch screen

Good……………………………………………………………………………………………………………………….

Simple, straight to the point laptop. Not a big time user or gamer, just web surfing and email.

This laptop is not good ,it’s over heated can’t use ,I want return the item but Bestbuy return policy nit allowed to return