Customer Ratings & Reviews

I had a serious problem with the battery and unfortunately, I took it back to Egypt with me

One big problem is that it can take a long time to boot up. We have tried everything and still it is a problem.

I bought it because the specifications said that it had a backlit keyboard, and it does not. I returned it.

Thst it was plastic not metal. Oversll great it ok

Product a little lack luster. I’m disappointed. The battery dies quick and the fans kick on too often.

Took a little time for husband to setup but I think it is a good find... to bad i mussed the sale

Keyboard mousepad has always been bad, should have returned it immediately now stuck with it.

Battery drains fast - can't even go over 4 hours without having to charge

I paid too much for this laptop. I had a hard time using the camera and I have to figure out how to download games for my therapy. Laptops are not made like they use to be. I paid for Microsoft when they use to automatically be on the laptop. They should have keyboard skin of different colors like Amazon.

Not completely satisfied with my purchas but.....I guess I expected a little more regarding quality

The HP 15-fd0127dx is a VERY solid mid-level budget laptop with specs suitable for all but the most resource-intensive applications such as those dealing with 3D graphics. This processor for this laptop is a 13th generation i7-1355U, running at 1700 Mhz with 10 cores. This is a small step up from the Intel 12th Generation Core i7 processor in an earlier version of the 15-fd0000 line, the 15-fd0107dx. The Microsoft PassMark rating for the processor is 16710.6, which is respectable at the 58th percentile. The PassMark ratings for the 16 GB memory and 512 GB SSD are very strong, at the 77th and 82 percentiles. Only the 3D graphics rating was below the 50th percentile (31st), and the overall PassMark rating was exactly at the midpoint, 50th percentile. Overall, a very solid computer at a reasonable price. I weighed the HP 15-fd0127dx with a postage scale and was surprised that this 15.6" screen laptop was not much heavier (3 lbs., 9.5 oz) than my 13" screen HP Spectre (3 lbs., 2 oz.). The Spectre has served me extremely well over the past five years, as have previous HP Envy and Spectre laptops I have owned. In my experience, HP laptops are real winners, which is why I did not hesitate to get the 15-fd0127dx. There are a half-dozen features of the 15-fd0127dx I am ambivalent about. 1. The laptop uses a Chicony a18-135p1b charger with a standard plug rather than charging through a USB-C port like my Spectre. This frees up a USB port, but also means I am totally dependent on the provided charger. I cannot, for example, use my Anker PD USB charger in a pinch. 2. I like the large keyboard with a number pad, but there is no backlighting. 3. The three USB ports are adequate, but two are A and only one is C; given that C is the new standard, it should have been two Cs and one A. Also, the C USB port is not a Thunderbolt port. 4. The SAMSUNG MZVL8512HELU-00BH1 512 GB SSD will probably be adequate for most users, but I actually replaced the SSD that came with my Spectre with a 1 TB SSD and have filled that drive to just over 512 GB. I will have to either refrain from copying my photos and videos to the new laptop or (more likely) replace the 512 GB drive with a 1 TB drive. 5. The HP 15-fd0127dx includes an HDMI connector, always useful when traveling for connecting the laptop to a large-screen TV in a hotel or Airbnb, but probably unnecessary in day-to-day work at home because the 15.6" screen is big and beautiful. 6. The HP True Vision HD camera is fine for things like video chat, but it is not IR, which means Windows Hello facial recognition is not available for logging in. Some users might question why this laptop is made of plastic and not aluminum like the Spectre line and why the hinge does not allow folding back the screen to use in tablet mode. If you want those features, you should buy a more expensive laptop. Honestly, unless you are extremely careless with the laptop, you will not break the hard plastic construction. And using a laptop this big as a tablet does not make much sense. The HP 15-fd0127dx may lack a few features, but that is understandable, given its low price, and I think that budget-minded users will be very happy with the features it does have and its excellent performance. I certainly am.

I've had it for six months, and the keys are already sticky.

I did not receive my package, Bestbuy used a private delivery company of which the delivery driver left my package outside my apartment by 10pm without even knocking on door, ringing my doorbell or calling my phone of which I instructed to call me when he arrives, it was stolen and Bestbuy would not send me a replacement

The web site advertised a back lit keyboard. I couldn’t get the keyboard to light up. Took it to the store to get help and I was told that the model does not have a backlit keyboard. I returned the lap and the last time I looked, the web site still shows a backlit keyboard.

The battery is not working properly.it needs to be fixed

Se a frizado tres veces el computador solo abriendo zoom y word

Some of my programs won’t work on this computer. Facebook doesn’t work. I don’t like windows 11.

The laptop is probably just fine. I took it back because the online specifications indicated that the unit had a backlit keyboard. It didn't. Deal killer for me.

I haven't had the laptop 30 days and it has taken a dump. It will no charge, power up and I may of lost everything. I am waiting on a box to send it to HP for repair. Not happy at all.

This HP 15.6” Touch-Screen Laptop is a solid, mid-tier, laptop for everyday use. Unboxing was quick and out of the box, step one is plugging in the laptop and then you are good to go. The material used to make the laptop is lightweight. This was not expected but for the size of the laptop but it is light at 3.5lbs and very easily moved. The material is smooth and rounded on edges, making a simplistic feel and appearance. This laptop can easily be placed in a backpack or bag to be used on the go, while not over-weighing or fatiguing the carrier. That was probably my biggest complaint about my laptop while in college, was it got heavy! The display is clear and there are no issues viewing work related documents or videos. Having an HD screen has become standard at this point and the laptop does not have an obvious defect in this realm - instead it has the upgrade of being a touch screen device. I have not worked very closely with a touch screen device in the laptop realm before (mainly tablets) and do not think there was any loss of display due to this feature. The touch screen allows for a multi-modal approach at tasking, if while typing, one does not feel like swapping down to the touchpad you can just click on the screen and keep going. My child enjoys being able to click something on the screen and make it happen. The screen is also 15.6 inches, which is a moderate size screen that appears larger than I expected. The keyboard also fit more than I had expected. There is a numeric keypad, which most laptops do not have. When considering this device for work-related activities, this is a game changer if one works with numbers or needs to type them frequently. The keyboard design also has one of my largest complaints (a friend also thought this was odd) - the power button is not in the corner of the keyboard, rather it to the right mid portion of the keyboard where it would have been on the edge of the keyboard if there was not a numeric keypad included. It is like the keyboard was designed, then a keypad added, but overall layout was not considered past that point. This is a minor detail, but caused some confusion in my brain and just does not lay right in my mind. The provided hardware unlocks the potential for a solid everyday/work device. The i7 paired with 16GB RAM provides adequate processing power to be able to run multiple applications at once, switching between documents and tabs without delay or lag. Having a video playing while also working away at a document. I have not attempted to push the device with any advanced editing programs; however, I would not expect them to run at full capabilities. Rather, this device allows for the standard everyday computing without a hiccup. With that, in regards to gaming, simple gaming appears to work (OSRS can run without issue) but the graphics capabilities would be limiting in any significant gaming effort. The 512GB storage is smaller than most devices have lately, but in the setting of work/school focused, this is more than enough to allow for daily tasking and not running out of space. Gaming or photo editing would need more, but once again I would not expect those services from this tier of device/hardware included. The battery life appears to be decent, has not died while unplugged and on the go for an afternoon but I would want to have the charger available if was going to be using all day. Predicting with standard use would last about 5-6 hours based on observation. I believe it is claimed to last about 7 hours, but that would make me nervous to bank on. There is an HDMI display connector, so that if you need to plug in device to display on a TV or projector this is easily completed. Have had no issue with connecting to WiFi using this device. Other worthwhile mentions are that the operating system is Windows 11 and Microsoft Copilot available, this appears to have become standard for most devices at this point.